Reviews
I enjoy & appreciate the mini experience and Craig Eves is always very helpful and informative
I enjoy & appreciate the mini experience and Craig Eves is always very helpful and informative
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased my 2027 Mini Cooper from Jeff Shinn. He rocks. Great experience and great guy
Purchased my 2027 Mini Cooper from Jeff Shinn. He rocks. Great experience and great guy
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Bryan B is the best sales person. Calm, cool and collective. No stress just the facts.
Bryan B is the best sales person. Calm, cool and collective. No stress just the facts.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, we are so happy to read such a great review about Brian and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
EXCELLENT CUSTOMER SERVICE with Brian Barrack!! He helped me restore the "Hey Mini" over the phone. I could not be happier with Hendrick and will never consider another vehicle other than a Mini or BMW.
EXCELLENT CUSTOMER SERVICE with Brian Barrack!! He helped me restore the "Hey Mini" over the phone. I could not be happier with Hendrick and will never consider another vehicle other than a Mini or BMW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hendrick has the BEST employees of any car dealerships in the Charlotte Metro area. It's more than just a sale. They want to make sure the customer becomes part of their family with life long support for as long as you own one of their vehicle.
Honestly, would have appreciated a more personable approach regarding the ordering process, along with a timely response?kept abreast of impending arrival of parts, as well as customer interaction!
Honestly, would have appreciated a more personable approach regarding the ordering process, along with a timely response?kept abreast of impending arrival of parts, as well as customer interaction!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mike, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Dead battery fixed right way.. excellent customer service by Trey Wardel. Very pleased with all. Car was checked out thoroughly for other issues. Video of inspection provided.
Dead battery fixed right way.. excellent customer service by Trey Wardel. Very pleased with all. Car was checked out thoroughly for other issues. Video of inspection provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donna, we are so happy to read such a great review about Trey and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hey Just received exceptional service from Hendricks mini Craig Evans took great care of my care he updated my with a video showing me how things were looking and what he saw that needed to be repaired i was able to understand what he was saying when he showed me via video I will always get my car serviced here thanks Craig for the outstanding service you provided for me and my mini
Hey Just received exceptional service from Hendricks mini Craig Evans took great care of my care he updated my with a video showing me how things were looking and what he saw that needed to be repaired i was able to understand what he was saying when he showed me via video I will always get my car serviced here thanks Craig for the outstanding service you provided for me and my mini
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hendrick Mini Always Does A Wonderful Job. From Sales To Service. The Hendrick People Are Friendly, Not Pushy, Knowledgeable, And Very Polite. They Have Provided Me With The Best Car Experience Ever!!! Thank You All.
Hendrick Mini Always Does A Wonderful Job. From Sales To Service. The Hendrick People Are Friendly, Not Pushy, Knowledgeable, And Very Polite. They Have Provided Me With The Best Car Experience Ever!!! Thank You All.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Timely and accurate four wheel alignment at a reasonable cost. Always up front about what to expect. Been utilizing them for over 20 years and have always been treated well.
Timely and accurate four wheel alignment at a reasonable cost. Always up front about what to expect. Been utilizing them for over 20 years and have always been treated well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership
called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!