Reviews
Outstanding experience at dealership Hendrick MINI in
Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.
Outstanding experience at dealership Hendrick MINI in
Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rlvbal, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My interactions with Hendrick Mini are very positive.
My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle
My interactions with Hendrick Mini are very positive.
My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fernando, we are so happy to read such a great review about Sean and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I have never received bad customer service from Hendrick
I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!
I have never received bad customer service from Hendrick
I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Beverly, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
I always receive courteous and immediate service when I
I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.
I always receive courteous and immediate service when I
I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wildcat Bwl, thank you so much for your positive comments about Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI
Always a great experience.
Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.
Always a great experience.
Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cooper, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
I really enjoyed Brian's (my Client Advisor) attention to
I really enjoyed Brian's (my Client Advisor) attention to detail and understanding of my needs. He helped me find the perfect car. His knowledge of the Mini Cooper is spot on! He made me feel like a friend of the MINI family!
I really enjoyed Brian's (my Client Advisor) attention to
I really enjoyed Brian's (my Client Advisor) attention to detail and understanding of my needs. He helped me find the perfect car. His knowledge of the Mini Cooper is spot on! He made me feel like a friend of the MINI family!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Michelle, we are so happy to read such a great review about Brian and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My service person was very personal and knowledgeable.
My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.
My service person was very personal and knowledgeable.
My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donnie, We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!
Mr Barrack is on point, as usual.
Mr Barrack is on point, as usual. I've purchased multiple vehicles with his assistance. You explain what you need and he provides. Clear and simple. Brian's knowledge of the product is impeccable.
Mr Barrack is on point, as usual.
Mr Barrack is on point, as usual. I've purchased multiple vehicles with his assistance. You explain what you need and he provides. Clear and simple. Brian's knowledge of the product is impeccable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James & Michelle, we are so happy to read such a great review about Brian and Hendrick MINI! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Forest was quick and efficient and made the whole process
Forest was quick and efficient and made the whole process a breeze. He helped me replace my totaled car with an almost exact match within the $$$ provided by the insurance company
Forest was quick and efficient and made the whole process
Forest was quick and efficient and made the whole process a breeze. He helped me replace my totaled car with an almost exact match within the $$$ provided by the insurance company
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bob, we are so happy to read such a great review about Forest and Hendrick MINI!
My salesman was one of a kind.
My salesman was one of a kind. He?d paid close attention to my needs and was quite knowledge. He put my buying experience at ease, and was a wonderful experience. He is top notch and put me into the right car.
My salesman was one of a kind.
My salesman was one of a kind. He?d paid close attention to my needs and was quite knowledge. He put my buying experience at ease, and was a wonderful experience. He is top notch and put me into the right car.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gina, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.