Reviews
Exceptional customer service. Rebecca is as thorough and did not miss a beat. Communication was on point during my service repair. I also want to give a shot out to the lady that is over car loaners, she also delivered exceptional customer service!
Exceptional customer service. Rebecca is as thorough and did not miss a beat. Communication was on point during my service repair. I also want to give a shot out to the lady that is over car loaners, she also delivered exceptional customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
María and Brittany were fantastic today helping me with the purchase of my new MINI Countryman!
María and Brittany were fantastic today helping me with the purchase of my new MINI Countryman!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We have two Minis and always take them to Hendricks for service. The service department is kind and courteous. Repairs can be expensive but they get it done right the first time.
We have two Minis and always take them to Hendricks for service. The service department is kind and courteous. Repairs can be expensive but they get it done right the first time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Ralphj, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
The sales and finance people at Hendrick BMW / Mini. Made the whole buying experience great Andreas in sales was very helpful and friendly even though we stayed after hours to help make the deal as smooth as possible
The sales and finance people at Hendrick BMW / Mini. Made the whole buying experience great Andreas in sales was very helpful and friendly even though we stayed after hours to help make the deal as smooth as possible
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Leo, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They found the issue & fixed it w/in no time ..they were very courteous and informative. I appreciate the time and care they always give me
They found the issue & fixed it w/in no time ..they were very courteous and informative. I appreciate the time and care they always give me
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I’ve worked with Eric Snyder for a number of years and he’s been a rock star! He explains every issue and answers all my questions. His communication is always timely and professional and I can trust what he tells me. It’s so much fun to drive a mini, but I trust Eric to keep it going!
I’ve worked with Eric Snyder for a number of years and he’s been a rock star! He explains every issue and answers all my questions. His communication is always timely and professional and I can trust what he tells me. It’s so much fun to drive a mini, but I trust Eric to keep it going!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!
Forrest sold me my car and made it a great process, and eric keeps it running, great place to go!
Forrest sold me my car and made it a great process, and eric keeps it running, great place to go!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tillman, we are so happy to read such a great review about Hendrick MINI!
I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.
I just bought my Bubbles. The driver?s door tent started to tear. I called and scheduled a repair and was provided a loaner mini while Bubbles was being taken care of. She came out perfect and clean two days later.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Chase, we are so happy to read such a great review about Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!
Maria was the BEST salesperson ever! We loved working with her. She anticipated our needs and came through beautifully! Thank you for being so helpful!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Susi, we are so happy to read such a great review about Maria and Hendrick MINI! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Excellent service. Technician explained work that would be performed. Service was performed promptly and quickly. Everyone was knowledgeable and polite. I will definitely return to Hendrix Mini dealership!
Excellent service. Technician explained work that would be performed. Service was performed promptly and quickly. Everyone was knowledgeable and polite. I will definitely return to Hendrix Mini dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Minibar, we are so pleased you enjoyed your visit to Hendrick MINI!