Hendrick MINI

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
104 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    August 23, 2019

    Jonathan was knowledgeable and patient explaining the technology updates since my 2002 version of the Mini Cooper. He facilitated the tag transfer and... made minor changes to the car as I requested. He treated me with respect and went "the extra mile" to be sure I had chosen the right car for me. The entire experience was positive- even the financing!

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    Dealer Response

    Sally, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an ...awesome day!

  • 5.0 out of 5
    July 31, 2019

    Cody was a joy to work with when I bought my 2019 countryman. I ran into him when I was at the dealership getting some work done. It was a pleasure to... catch up with him.

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    Dealer Response

    Hi Rosemary, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    July 31, 2019

    Great experience! Cody has been helpful at every turn. Always a pleasure to work with. I have bought several Minis from them and its aways easy and fun.

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    Dealer Response

    John, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick MINI.

  • 5.0 out of 5
    July 31, 2019

    The staff at Hendrick Mini in the sales AND service area are WONDERFUL! Cody M. Always helps me out even after I purchased a car. It’s not his responsibility,... but he is still willing to help out! The service team is great, too, always quick and easy in and out when service needs to be done.

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    Dealer Response

    Star, we're glad you had such a wonderful experience with us!

  • 5.0 out of 5
    July 30, 2019

    Eric Snyder in the service department is the reason I purchased four vehicles from this dealership. whether it is my wife o myself who takes out a vehicle... in for service he is knowledgeable, courteous, attentive and an all-around positive in representative of this dealership.

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    Dealer Response

    We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

  • 5.0 out of 5
    July 24, 2019

    Service advisor, Eric Snyder, takes great care of my Mini and me. He is proactive in making sure I am current with service. Wait time is minimal. I trust... that I will receive excellent customer care.

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    Dealer Response

    Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI!

  • 5.0 out of 5
    July 23, 2019

    I’ve been a customer of Hendrick MINI since 2010, and have always been able to trust and count on Eric to go above and beyond to help me with my service... needs. It has always been a true pleasure having him help me with my MINI, and I always know I’m in good hands!

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    Dealer Response

    Melissa, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

  • 5.0 out of 5
    July 23, 2019

    Eric has always provided excellent care and advice for all my cars. He goes above and beyond every time I come in. Always a pleasurable experience.

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    Dealer Response

    John, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI!

  • 5.0 out of 5
    July 23, 2019

    Eric is always extremely helpful and I never walk out of there scratching my head asking myself what work was performed on my car. He is one of the main... reasons I still drive a MINI.

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    Dealer Response

    Shelley, thank you for sharing your positive experience! We hope to see you soon!

  • 5.0 out of 5
    July 23, 2019

    Cody Martyna has sold me 5 MINI s. He is the penultimate salesperson and just a great guy! FIVE STARS for Cody! Hendrick MINI Is fortunate to have him... as an employee.....

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    Dealer Response

    Hi Betsey, we are very happy to have provided you with such a positive experience!

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