Reviews
called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership
called for same day service at 1:30pm diagnosed and replaced front pads/rotors/sensor done and on the road by 4:30pm a little pricey, but that?s always expected at any dealership
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I had a maintenance brake fluid flush and waited while the service was performed. I was very pleased with the service technician and the service rep. The waiting area was outstanding and my car was ready within the time expected.
I had a maintenance brake fluid flush and waited while the service was performed. I was very pleased with the service technician and the service rep. The waiting area was outstanding and my car was ready within the time expected.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Always professional and congenial Professional and accurate I have always gone there to have service needed Can recommend to to use them as well when needed
Always professional and congenial Professional and accurate I have always gone there to have service needed Can recommend to to use them as well when needed
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Gail, Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Clean, positive, communicates well. They located the problem, had the part in inventory. It was installed and car was washed! Explanations were clear and the team thanked me for being a Hendrick Mini customer.
Clean, positive, communicates well. They located the problem, had the part in inventory. It was installed and car was washed! Explanations were clear and the team thanked me for being a Hendrick Mini customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Charles, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I got motor mount repair, oil change, new battery registration and a 2026 loaner. I scheduled everything online last week. The entire process was simple and seamless! Great customer service! I've been coming here for almost 5 years. They have been great every visit!
I got motor mount repair, oil change, new battery registration and a 2026 loaner. I scheduled everything online last week. The entire process was simple and seamless! Great customer service! I've been coming here for almost 5 years. They have been great every visit!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
It was a great experience. Rebecca worked with me throughout the process and got the work done in quick time. She texted as needed and in emergent situation called.
It was a great experience. Rebecca worked with me throughout the process and got the work done in quick time. She texted as needed and in emergent situation called.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
PD, we are so happy to read such a great review about Rebecca and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
They were quick to offer an evaluation of my concerns as usual. I couldn?t ask for better customer service. They always respond to my needs and quickly.
They were quick to offer an evaluation of my concerns as usual. I couldn?t ask for better customer service. They always respond to my needs and quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Wanda, we are so happy to read such a great review about Hendrick BMW! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Quick, prompt and courteous service Friendly, professional advisors Addressed ALL my concerns The team worked me in because it was an urgent situation involving the operating system
Quick, prompt and courteous service Friendly, professional advisors Addressed ALL my concerns The team worked me in because it was an urgent situation involving the operating system
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Easy in and out experience in such a busy city! Great customer service!!!! Only annoying thing was when they?re trying to sell you extra packages, I don?t like having to say no more than once, a no thank you is a no thank you.
Easy in and out experience in such a busy city! Great customer service!!!! Only annoying thing was when they?re trying to sell you extra packages, I don?t like having to say no more than once, a no thank you is a no thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffany, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Andreas was great throughout the entire process. Very knowledgeable about the different models and was not pushy or deceptive. Overall I had a very good experience.
Andreas was great throughout the entire process. Very knowledgeable about the different models and was not pushy or deceptive. Overall I had a very good experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!