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Hendrick MINI

(297 reviews)
Visit Hendrick MINI
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2024 state dealer award
View 2 awards
2024 state dealer award
2024 consumer dealer award
New (888) 317-3341 (888) 317-3341
Used (866) 297-6007 (866) 297-6007
Service (888) 474-0919 (888) 474-0919

Inventory

See all 111 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since September 2024.
In addition to providing the drivers of Charlotte, North Carolina with a cornucopia of new MINI Countryman, Clubman, Hardtop 2 Door, Convertible, Hardtop 4 Door vehicles and used cars, we at Hendrick MINI are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and MINI lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun.
WELCOME TO HENDRICK MINI, PROUDLY SERVING GASTONIA, CONCORD, NC AND MOORESVILLE, NC, DRIVERS

Service center

Phone number (888) 474-0919

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

(297 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hendrick MINI from DealerRater.

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I had a hole in my tire from hitting a rock.

I had a hole in my tire from hitting a rock. Hedrick came and got my car, towed it to mini, fixed the tire and had it ready to pick up less than 24 hours later.

I had a hole in my tire from hitting a rock.

I had a hole in my tire from hitting a rock. Hedrick came and got my car, towed it to mini, fixed the tire and had it ready to pick up less than 24 hours later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I have bought from this dealership before and they take

I have bought from this dealership before and they take good care of you. All of my service is done here as well. My sales rep was knowledgeable about specific new and used cars available and answered all of my questions. I couldn?t ask for anything better.

I have bought from this dealership before and they take

I have bought from this dealership before and they take good care of you. All of my service is done here as well. My sales rep was knowledgeable about specific new and used cars available and answered all of my questions. I couldn?t ask for anything better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I was resistant to shopping at any dealership due to past

I was resistant to shopping at any dealership due to past experiences with high pressure, condescending sales folks. My friend talked me into going, and I am so glad. Everyone at Hendrick Mini was wonderful. Maria Diez was especially helpful, positive, encouraging- all the good things. I highly recommend this dealership!

I was resistant to shopping at any dealership due to past

I was resistant to shopping at any dealership due to past experiences with high pressure, condescending sales folks. My friend talked me into going, and I am so glad. Everyone at Hendrick Mini was wonderful. Maria Diez was especially helpful, positive, encouraging- all the good things. I highly recommend this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The dealership is fantastic and all aspects of the

The dealership is fantastic and all aspects of the service, sales and finance teams are special people. Brian helped us and he is absolutely the best sales person (friend) that we've dealt with in decades. Go Brian Go!! Highly recommend you visit them soonest!

The dealership is fantastic and all aspects of the

The dealership is fantastic and all aspects of the service, sales and finance teams are special people. Brian helped us and he is absolutely the best sales person (friend) that we've dealt with in decades. Go Brian Go!! Highly recommend you visit them soonest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience at dealership Hendrick MINI in

Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.

Outstanding experience at dealership Hendrick MINI in

Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rlvbal, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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My interactions with Hendrick Mini are very positive.

My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle

My interactions with Hendrick Mini are very positive.

My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fernando, we are so happy to read such a great review about Sean and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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I have never received bad customer service from Hendrick

I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!

I have never received bad customer service from Hendrick

I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Beverly, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!

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I always receive courteous and immediate service when I

I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.

I always receive courteous and immediate service when I

I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Wildcat Bwl, thank you so much for your positive comments about Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI

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Always a great experience.

Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.

Always a great experience.

Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Cooper, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.

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My service person was very personal and knowledgeable.

My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.

My service person was very personal and knowledgeable.

My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donnie, We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!

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