Reviews
I had a hole in my tire from hitting a rock.
I had a hole in my tire from hitting a rock. Hedrick came and got my car, towed it to mini, fixed the tire and had it ready to pick up less than 24 hours later.
I had a hole in my tire from hitting a rock.
I had a hole in my tire from hitting a rock. Hedrick came and got my car, towed it to mini, fixed the tire and had it ready to pick up less than 24 hours later.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I have bought from this dealership before and they take
I have bought from this dealership before and they take good care of you. All of my service is done here as well. My sales rep was knowledgeable about specific new and used cars available and answered all of my questions. I couldn?t ask for anything better.
I have bought from this dealership before and they take
I have bought from this dealership before and they take good care of you. All of my service is done here as well. My sales rep was knowledgeable about specific new and used cars available and answered all of my questions. I couldn?t ask for anything better.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I was resistant to shopping at any dealership due to past
I was resistant to shopping at any dealership due to past experiences with high pressure, condescending sales folks. My friend talked me into going, and I am so glad. Everyone at Hendrick Mini was wonderful. Maria Diez was especially helpful, positive, encouraging- all the good things. I highly recommend this dealership!
I was resistant to shopping at any dealership due to past
I was resistant to shopping at any dealership due to past experiences with high pressure, condescending sales folks. My friend talked me into going, and I am so glad. Everyone at Hendrick Mini was wonderful. Maria Diez was especially helpful, positive, encouraging- all the good things. I highly recommend this dealership!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership is fantastic and all aspects of the
The dealership is fantastic and all aspects of the service, sales and finance teams are special people. Brian helped us and he is absolutely the best sales person (friend) that we've dealt with in decades. Go Brian Go!! Highly recommend you visit them soonest!
The dealership is fantastic and all aspects of the
The dealership is fantastic and all aspects of the service, sales and finance teams are special people. Brian helped us and he is absolutely the best sales person (friend) that we've dealt with in decades. Go Brian Go!! Highly recommend you visit them soonest!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding experience at dealership Hendrick MINI in
Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.
Outstanding experience at dealership Hendrick MINI in
Outstanding experience at dealership Hendrick MINI in Charlotte, NC Overall, Hendrick MINI in Charlotte is highly regarded for its exceptional customer service, knowledgeable staff, and commitment to providing a positive experience for both sales and service customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Rlvbal, we are so happy to read such a great review about Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
My interactions with Hendrick Mini are very positive.
My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle
My interactions with Hendrick Mini are very positive.
My interactions with Hendrick Mini are very positive. This is.my second Mini purchase and I could not be happier. Sean was a wonderful associate that helped me purchase the vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fernando, we are so happy to read such a great review about Sean and Hendrick MINI! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I have never received bad customer service from Hendrick
I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!
I have never received bad customer service from Hendrick
I have never received bad customer service from Hendrick MINI in their service department. They always make sure that things are done in a timely manner and if I need a rental, they make sure that everything?s ready to go when I get there and when I pick up my car. They are the absolute best!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Beverly, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
I always receive courteous and immediate service when I
I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.
I always receive courteous and immediate service when I
I always receive courteous and immediate service when I arrive. The person addresses my concerns if I have any. I receive information regarding my service promptly.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Wildcat Bwl, thank you so much for your positive comments about Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI
Always a great experience.
Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.
Always a great experience.
Always a great experience. They have great customer service, and I love their hours of operation. I will always use this location. Great experience. Go to them first.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Cooper, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
My service person was very personal and knowledgeable.
My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.
My service person was very personal and knowledgeable.
My service person was very personal and knowledgeable. He wasn't overbearing and made my service easy. The waiting room was comfortable. Though I wish there was a MINI service closer to where I live.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Donnie, We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!