Reviews
Write a review2017 Ford Edge
Best guy ever. Very down to earth reasonable, flexible and generous staff! I'd send everyone there! They are kind and helpful. Worked with me on pricing n very fair. Fights for you and helps you the best ways possible.
2017 Ford Edge
Best guy ever. Very down to earth reasonable, flexible and generous staff! I'd send everyone there! They are kind and helpful. Worked with me on pricing n very fair. Fights for you and helps you the best ways possible.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Well Worth The Trip
I have made the trip from Massachusetts twice to buy nearly new used trucks from Dan. The experience has been great in every regard. The used vehicles are of a high quality, the trade-in price was very fair and there is nothing better than dealing directly with the owner who is personable, very helpful, honest and fair.
Well Worth The Trip
I have made the trip from Massachusetts twice to buy nearly new used trucks from Dan. The experience has been great in every regard. The used vehicles are of a high quality, the trade-in price was very fair and there is nothing better than dealing directly with the owner who is personable, very helpful, honest and fair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great People
Dan was a pleasure to work with and was very attentive to my concerns with the vehicle, had the issue promptly fixed and ready the same day.
Great People
Dan was a pleasure to work with and was very attentive to my concerns with the vehicle, had the issue promptly fixed and ready the same day.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
I just purchased a car from Dan and it couldn't have been easier, Im super excited that he found me the vehicle I wanted in my price range. The actual process to buy the car was amazingly easy. They did it all for me!
great experience
I just purchased a car from Dan and it couldn't have been easier, Im super excited that he found me the vehicle I wanted in my price range. The actual process to buy the car was amazingly easy. They did it all for me!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome dealership
My husband and I had to find a vehicle asap due to an accident and this is the second time this has happened to us. Went back to Dan and Mike, and again they provided superior service. Both times, they provided us with a decent vehicle, good price too, and went above and beyond to help. So hard to find people like this today, and hope they don't change. Kudos to your business and heartfelt thanks to you all. Hopefully next time it'll be to trade up, not due to accidents!!!
Awesome dealership
My husband and I had to find a vehicle asap due to an accident and this is the second time this has happened to us. Went back to Dan and Mike, and again they provided superior service. Both times, they provided us with a decent vehicle, good price too, and went above and beyond to help. So hard to find people like this today, and hope they don't change. Kudos to your business and heartfelt thanks to you all. Hopefully next time it'll be to trade up, not due to accidents!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
I've been a customer of J & J for a few years. Best overall experience ever! I ALWAYS RECOMMEND J & J to friends and family! They've all become happy customers.
Happy customer
I've been a customer of J & J for a few years. Best overall experience ever! I ALWAYS RECOMMEND J & J to friends and family! They've all become happy customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Fraud - defective after market alloy wheels
My year old Jeep Grand Cherokee w 8500 miles had small streaks on the 20"wheels. I ask Dan Marchese what caused them these streaks - he said he did not know, but the vehicle was under warranty, and I should take it to the dealer. I took it to Lia Jeep and they said they said the sealant was separating from the wheels. However, the original 18" wheels were swapped out for after market 20"alloy wheels, which were not covered by Chrysler's warranty. I had no recourse with Lia. They said that I was the second owner, and J&J Auto changed them for defective 20" Jeep GC wheels. Dan said he would repair my wheels, but after being 8 months, I stopped waiting for him to keep his word.
Fraud - defective after market alloy wheels
My year old Jeep Grand Cherokee w 8500 miles had small streaks on the 20"wheels. I ask Dan Marchese what caused them these streaks - he said he did not know, but the vehicle was under warranty, and I should take it to the dealer. I took it to Lia Jeep and they said they said the sealant was separating from the wheels. However, the original 18" wheels were swapped out for after market 20"alloy wheels, which were not covered by Chrysler's warranty. I had no recourse with Lia. They said that I was the second owner, and J&J Auto changed them for defective 20" Jeep GC wheels. Dan said he would repair my wheels, but after being 8 months, I stopped waiting for him to keep his word.
- Customer service 1.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Jim N
I have been in the auto business for over 40 years and hate buying cars. I walked into Jand J and had a great buying experience . Best prices around . I have never let a dealer put a sticker or plate frame on my car until this purchase. Highly recommend them . Mike and the owner Dan great people
Jim N
I have been in the auto business for over 40 years and hate buying cars. I walked into Jand J and had a great buying experience . Best prices around . I have never let a dealer put a sticker or plate frame on my car until this purchase. Highly recommend them . Mike and the owner Dan great people
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Shameful experience
After weeks of truck shopping I thought I finally found the truck I was looking for. I test drove it and really like it so I was told to come back the next day in order to have my vehicle valued for trade in by the owner. The next day I went in and the owner offered to give me over $4,000 less than NADA trade in. After that I felt a bit insulted and explained to him the NADA trade in value and I attempted to show him on my phone what the value was and his response was "I can't help you." So after that I went to another dealer in the area and they had no problem giving me book value on my truck and they even took extra money off of what they were asking for their truck. I also received a free service package and 10yr warranty which I would have no received at J&J. I will never even look at a vehicle at J&J again. I always heard they were very reputable until I had this experience.
Shameful experience
After weeks of truck shopping I thought I finally found the truck I was looking for. I test drove it and really like it so I was told to come back the next day in order to have my vehicle valued for trade in by the owner. The next day I went in and the owner offered to give me over $4,000 less than NADA trade in. After that I felt a bit insulted and explained to him the NADA trade in value and I attempted to show him on my phone what the value was and his response was "I can't help you." So after that I went to another dealer in the area and they had no problem giving me book value on my truck and they even took extra money off of what they were asking for their truck. I also received a free service package and 10yr warranty which I would have no received at J&J. I will never even look at a vehicle at J&J again. I always heard they were very reputable until I had this experience.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
2013 Acura RDX
Couldn't be happier with our purchase from J&J! after being frustrated with other dealers we gave Dan a call & he found a great car for us at a fair price. Everyone at J&J was professional & made the purchase easy & stress free.
2013 Acura RDX
Couldn't be happier with our purchase from J&J! after being frustrated with other dealers we gave Dan a call & he found a great car for us at a fair price. Everyone at J&J was professional & made the purchase easy & stress free.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase