"Making it easy since 1956"
My husband and I had to find a vehicle asap due to an accident and this is the second time this has happened to us. Went back to Dan and Mike, and again... they provided superior service. Both times, they provided us with a decent vehicle, good price too, and went above and beyond to help. So hard to find people like this today, and hope they don't change. Kudos to your business and heartfelt thanks to you all. Hopefully next time it'll be to trade up, not due to accidents!!!
My year old Jeep Grand Cherokee w 8500 miles had small streaks on the 20"wheels. I ask Dan Marchese what caused them these streaks - he said he did not... know, but the vehicle was under warranty, and I should take it to the dealer. I took it to Lia Jeep and they said they said the sealant was separating from the wheels. However, the original 18" wheels were swapped out for after market 20"alloy wheels, which were not covered by Chrysler's warranty. I had no recourse with Lia. They said that I was the second owner, and J&J Auto changed them for defective 20" Jeep GC wheels. Dan said he would repair my wheels, but after being 8 months, I stopped waiting for him to keep his word.
I've been a customer of J & J for a few years. Best overall experience ever! I ALWAYS RECOMMEND J & J to friends and family! They've all become happy... customers.
I have been in the auto business for over 40 years and hate buying cars. I walked into Jand J and had a great buying experience . Best prices around .... I have never let a dealer put a sticker or plate frame on my car until this purchase. Highly recommend them . Mike and the owner Dan great people
After weeks of truck shopping I thought I finally found the truck I was looking for. I test drove it and really like it so I was told to come back the... next day in order to have my vehicle valued for trade in by the owner. The next day I went in and the owner offered to give me over $4,000 less than NADA trade in. After that I felt a bit insulted and explained to him the NADA trade in value and I attempted to show him on my phone what the value was and his response was "I can't help you." So after that I went to another dealer in the area and they had no problem giving me book value on my truck and they even took extra money off of what they were asking for their truck. I also received a free service package and 10yr warranty which I would have no received at J&J. I will never even look at a vehicle at J&J again. I always heard they were very reputable until I had this experience.
Couldn't be happier with our purchase from J&J! after being frustrated with other dealers we gave Dan a call & he found a great car for us at a fair price.... Everyone at J&J was professional & made the purchase easy & stress free.
I' m a 60something handicapped person who hasn't bought a secondhand car in 30 yrs. At J&J auto in Troy,N.Y. they made it easy & a pleasure. .I'm now the... owner of a 2015 Subaru Forrester & just love it.I would recommend J&J Auto to anyone looking for a used vehicle..
I don't buy cars often, and usually drive a car until it no longer has any value... Having said that I take a new car purchase VERY seriously! I could... not be more happy with the experience I had in dealing with Mike at J & J Auto, and the entire staff. They made the entire process incredibly easy and stress free. They also allowed leeway and showed a great deal of trust in me when there was a mis-communication with regard to the financing. They allowed me to take possession of my new car, and as of yet had not received the check from my bank! That is normally unheard of, and I am in sales myself. I would and will recommend Mike and the rest of the "folks" at J & J Auto to everyone searching for a great pre-owned car!!!
The staff here are super amazing people. They helped me out of a bind when no one else would. Superb staff members, excellent accommodations, and I was... in and out with it in no time. If I need another car at any point I will be returning. Thanks again to the staff because these guys were awesome!
I worked with Dan at J & J Auto Sales and couldn't be happier with the car buying experience I had at this dealership. The staff was friendly and courteous.... From the time I walked through the door, explained what I was looking for, to the time I spent test driving vehicles, the process of purchase terms, to the time I drove off the lot with my new car, was an overall easy, pleasant process. I will recommend this dealership to my family and friends searching for a new vehicle.