Toyota of Ardmore

3.5 out of 5 3.5

Reviews

3.5 out of 5 3.5
20 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 12, 2019

    Well this being my 8th vehicle bought from Toyota of Ardmore should say enough.. AJ George and Brad Goss are two of the best people you could ask for.... Do yourself a favor and hit them up. They'll do you right.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    December 7, 2018

    Been a Toyota fan for 40+ years when my friends just happened to find perfect work truck for me in my hometown. Only mistake was Putting up with the 3... hour of equivocations & deception from salesman more interested in his sob stories than meeting my basic needs. Did not return my phone calls for any after sale concerns or fixing their defects and misrepresentations Finally able to meet owner and found out reasons for salesman’s bad attitude. He was worse!!! He requested that I not come back - which certainly should not be an issue from now on!!!!

    2.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • June 22, 2015

    I found the staff there to be honest, cordial and not stereotypical. No one was pushy. They were all very professional, and established the highest possible... standard in service and quality.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chuck, that means so much to us here at Toyota of Ardmore! Our goal is to make your experience the best you have ever had buying a car, and we don't ...feel like we can achieve that by being your stereotypical car dealership. We appreciate you making the trip all the way from Kansas to work with us. the pleasure is all ours!

  • 5.0 out of 5
    February 3, 2017

    My salesman was don McKee and he was great! Very knowledgeable and friendly. I would recommend to anyone to ask for him. He will answer all your questions... and he knows what he is talking about and very friendly! You go don!! Patti

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    February 19, 2016

    Purchased over phone. Was promised vehicle would be held until I got there the next day at 3:30. Called by the sales rep at 3 after I was already 1/2 way... to dealer and told vehicle was sold for a higher price. The other party was still signing paperwork and the sales manager would not do anything about it. They do not stand by their word!!!!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 20, 2015

    Everyone is so friendly and helpful here! My husband and I have bought two cars from this dealership and have had a great experience every time.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sarah, Thank you so much for the kind words! We are pleased to hear that your experiences have been great. Do not hesitate to let us know how we can... continue to help you in the future, whether, parts, service, or future vehicle purchase we strive to offer our best.

  • 5.0 out of 5
    March 19, 2015

    Elvis in service is AWESOME! I just have to call him and he tells me to bring it in and we will take care of you. I have bought 2 cars from them and have... been extremley happy with the sales process also. The ladys in the office are also very nice and helpful. I have had such great experiences with Toyota of Ardmore that I referred my sister to them and she also bought a car there. Five stars all the way around!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Etta, Thank you so much for your kind words! Elvis is a true asset to our company and we are glad to hear that your experience dealership wide was gre...at. It is always easy to provide the best when we have the best customers like you! Please let us know if we can help in any way.

  • 5.0 out of 5
    March 19, 2015

    I had a great salesman and I feel like I got a good deal on the 2012 Nissan Centra. Elvis in the service deparment was very customer oriented and thorough... with pricing information.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cynthia, Thank you so much for the kind words! We are pleased to hear that your experiences have been great. Do not hesitate to let us know how we c...an continue to help you in the future, whether, parts, service, or future vehicle purchase we strive to offer our best. We value feedback that allows us to grow, and become better.

  • 5.0 out of 5
    September 17, 2014

    Andy Flood was a pleasure to deal with. Represented the vehicle well so I didn't waste my time. Kept the process simple. I will definetly back back & recommend... them.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 17, 2014

    The sales man was very helpful by answering all of my questions and addressing my needs and concerns on which vehicles i was interested in and made sure... I knew he was there to help me

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews