Reviews
Write a reviewBEWARE YOU Might get really screwed here!
BEWARE YOU Might get really screwed here! In short: I bought a 2019 ram promaster. Dream came true! Clean van looked good under the hood 97k miles. Not bad at all! Price was decent. I took it to Firestone to do quick check (eye inspection). No leaks just an axle needed change. They wouldn’t lower the price but I was like ok, I’ve been looking for a van for a while…. Took it home. I was happy as it gets! Since I was pre-approved with a credit union there winded up to be an annoying hiccup and had to wait a week to finalize the deal. I couldn’t wait for that babe to be mine! It did wind up having a blinker out occasionally and a battery lights on. I thought there probably was a loose wire, so I didn’t worry about it…. All check out ok in the end!! I made appointment to change the axle and check wiring and battery (thankfully two weeks wait), but I couldn’t wait and started putting the insulation in (I work with dogs so need to keep cool), spent whole weekend on it and $200 insulation. Bought a new rubber floor (thank heaven I was able to return it. Finally yesterday credit union called and told me I could stop by to sign final papers! Yay! And OOPS on the way there, CHECK ENGINE light came on. I checked the codes with a mechanic and it turned up to be catalytic converter the cost to fix is 3-5k!!!!🤬 This van was checked out as it passed smog check?!!! I wonder how!??? When I called them they told me I had buyers remorse! The nerve! They charged me 1030$ to return it! Take your hard earned money some place else!
BEWARE YOU Might get really screwed here!
BEWARE YOU Might get really screwed here! In short: I bought a 2019 ram promaster. Dream came true! Clean van looked good under the hood 97k miles. Not bad at all! Price was decent. I took it to Firestone to do quick check (eye inspection). No leaks just an axle needed change. They wouldn’t lower the price but I was like ok, I’ve been looking for a van for a while…. Took it home. I was happy as it gets! Since I was pre-approved with a credit union there winded up to be an annoying hiccup and had to wait a week to finalize the deal. I couldn’t wait for that babe to be mine! It did wind up having a blinker out occasionally and a battery lights on. I thought there probably was a loose wire, so I didn’t worry about it…. All check out ok in the end!! I made appointment to change the axle and check wiring and battery (thankfully two weeks wait), but I couldn’t wait and started putting the insulation in (I work with dogs so need to keep cool), spent whole weekend on it and $200 insulation. Bought a new rubber floor (thank heaven I was able to return it. Finally yesterday credit union called and told me I could stop by to sign final papers! Yay! And OOPS on the way there, CHECK ENGINE light came on. I checked the codes with a mechanic and it turned up to be catalytic converter the cost to fix is 3-5k!!!!🤬 This van was checked out as it passed smog check?!!! I wonder how!??? When I called them they told me I had buyers remorse! The nerve! They charged me 1030$ to return it! Take your hard earned money some place else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
shady
They took advantage of my ezcitement for buying a car they passed me around to each sales person never charged me a thousand dollars over the sticker price then over charged me $950 in Registration fees that they claimed was mailed to me but i didn't recieve . The office girl Christina made it seem like it was not a problem , she would have to wait for the Owner to check if the check was cashed and they could reissue me another check for $35. So then called the next day and she tells me the owner would not re issue another check till November , I bought my car in July 20 !! Just read your contract before you sign anything !!
shady
They took advantage of my ezcitement for buying a car they passed me around to each sales person never charged me a thousand dollars over the sticker price then over charged me $950 in Registration fees that they claimed was mailed to me but i didn't recieve . The office girl Christina made it seem like it was not a problem , she would have to wait for the Owner to check if the check was cashed and they could reissue me another check for $35. So then called the next day and she tells me the owner would not re issue another check till November , I bought my car in July 20 !! Just read your contract before you sign anything !!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Auto village
Purchased a vehicle and 3 weeks later 5 things popped up on the engine. They didn’t want to fix it nor let me return the vehicle. They are also very rude employees.
Auto village
Purchased a vehicle and 3 weeks later 5 things popped up on the engine. They didn’t want to fix it nor let me return the vehicle. They are also very rude employees.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
good Deals
Awesome deals good employees...ask for Franco he could help he gave me the car I wanted for the price I wanted, just come in believe me you won’t regret it.
good Deals
Awesome deals good employees...ask for Franco he could help he gave me the car I wanted for the price I wanted, just come in believe me you won’t regret it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very easy
Auto Village has a very relaxed atmosphere. We didn't get swarmed by pushy suits and bs sales tactics. Our salesman Oudeh (pronounced "Oda") was very patient. Since we already knew which car we were there to see, he let us ask questions and never tried to upsell or pressure us. I've walked out of car lots before that do that. Thanks Oudeh!
Very easy
Auto Village has a very relaxed atmosphere. We didn't get swarmed by pushy suits and bs sales tactics. Our salesman Oudeh (pronounced "Oda") was very patient. Since we already knew which car we were there to see, he let us ask questions and never tried to upsell or pressure us. I've walked out of car lots before that do that. Thanks Oudeh!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2013 Dodge Challenger
We purchased the car we always wanted today thanks to our salesman Jaber. He went above and beyond to get us the best deal possible. Highly recommend Auto Village to anyone who doesn't like the hustle and bustle of the big dealerships but still wants a great deal.
2013 Dodge Challenger
We purchased the car we always wanted today thanks to our salesman Jaber. He went above and beyond to get us the best deal possible. Highly recommend Auto Village to anyone who doesn't like the hustle and bustle of the big dealerships but still wants a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service!
My husband and I came recommended by Tasos' friend from another dealership. This was my first time buying a car and I must say that everything went smooth from the beginning to the end. I like the fact that Tasos took the time to listen, and explain in detail what we needed to know. Being at Ron Carter was a great experience because the staff made us feel like being home. The negotiating process went smooth and I got the red car I wanted. Tasos thank you for providing an excellent customer service. God bless you!
Excellent Service!
My husband and I came recommended by Tasos' friend from another dealership. This was my first time buying a car and I must say that everything went smooth from the beginning to the end. I like the fact that Tasos took the time to listen, and explain in detail what we needed to know. Being at Ron Carter was a great experience because the staff made us feel like being home. The negotiating process went smooth and I got the red car I wanted. Tasos thank you for providing an excellent customer service. God bless you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent service!
Tasos you are excellent! My husband and I came recommended by Tasos' friend from another dealership. This was my first time buying a car and I must say that everything went smooth from the beginning to the end. I like the fact that Tasos took the time to listen, and explain in detail what we needed to know. Being at Ron Carter was a great experience because the staff made us feel like being home. The negotiating process went smooth and I got the red car I wanted. Tasos thank you for providing an excellent customer service. God bless you!
Excellent service!
Tasos you are excellent! My husband and I came recommended by Tasos' friend from another dealership. This was my first time buying a car and I must say that everything went smooth from the beginning to the end. I like the fact that Tasos took the time to listen, and explain in detail what we needed to know. Being at Ron Carter was a great experience because the staff made us feel like being home. The negotiating process went smooth and I got the red car I wanted. Tasos thank you for providing an excellent customer service. God bless you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great AMAZING SERVICE
I was just enthuastic by the Great deals they had to offer!! And Amazing hospitality! Cute Salesmen too! I am defiantly buying a car from them in the future!
Great AMAZING SERVICE
I was just enthuastic by the Great deals they had to offer!! And Amazing hospitality! Cute Salesmen too! I am defiantly buying a car from them in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase