Reviews
Write a reviewSCAM, AVOID
Absolute scam artists. Sent written offer based on KBB sell your vehicle, then claim you didn't disclose things (that absolutely WERE disclosed) so they lower their offer thousands of dollars. Zero stars. AVOID!
SCAM, AVOID
Absolute scam artists. Sent written offer based on KBB sell your vehicle, then claim you didn't disclose things (that absolutely WERE disclosed) so they lower their offer thousands of dollars. Zero stars. AVOID!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Dishonest company
We purchased a used 2018 truck from this dealer and within 2 days the tire low pressure sensor came on. We blew the tire back up at home and it took 1 week before the pressure sensor came back on again for the tire. They sold us a truck with a bad tire and did not disclose this information. Since then we have had to pay to get the tire repaired twice. When I called to let them know about this I spoke to Mike the manager and he was condescendingly rude and actually yelling at me on the phone saying it's not his problem and saying "you're wrong" repeatedly. He refused to apologize or make anything right. He also went so far as to say "Don't you remember we came down a thousand dollars for you on price?!" We actually paid their full asking price for our truck and we were told their prices are final and they don't negotiate price for anyone by Tom our salesman (which I found strange at the time). When I told Mike this he said "oh, oops, I guess that was another couple from Indiana I sold a vehicle to last week." Now we know they lied about that too. I would not recommend this dealer to anyone especially due to dishonest practices and sales/managers. Will definitely not return here for our next vehicle.
Dishonest company
We purchased a used 2018 truck from this dealer and within 2 days the tire low pressure sensor came on. We blew the tire back up at home and it took 1 week before the pressure sensor came back on again for the tire. They sold us a truck with a bad tire and did not disclose this information. Since then we have had to pay to get the tire repaired twice. When I called to let them know about this I spoke to Mike the manager and he was condescendingly rude and actually yelling at me on the phone saying it's not his problem and saying "you're wrong" repeatedly. He refused to apologize or make anything right. He also went so far as to say "Don't you remember we came down a thousand dollars for you on price?!" We actually paid their full asking price for our truck and we were told their prices are final and they don't negotiate price for anyone by Tom our salesman (which I found strange at the time). When I told Mike this he said "oh, oops, I guess that was another couple from Indiana I sold a vehicle to last week." Now we know they lied about that too. I would not recommend this dealer to anyone especially due to dishonest practices and sales/managers. Will definitely not return here for our next vehicle.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
The tire that has been acting up for you is unfortunate. Before you drove the vehicle home (Indianapolis) all 4 tires were checked and were fine when taking picking up the vehicle. After purchasing the vehicle we didn't receive a phone call for 30 days after purchasing the truck. During the phone call we offered to fix the tire at our certified tire shop we take our vehicles to completely free of charge, the customer denied. We apologize for the unfortunate tire problem and still would like to offer the repair of the tire free of charge at our tire facility.
Excellent
Tom Wuebker was my salesman and did an excellent job. Tom was very friendly and honest. He sold us the truck at a very fair price and took great care of us!
Excellent
Tom Wuebker was my salesman and did an excellent job. Tom was very friendly and honest. He sold us the truck at a very fair price and took great care of us!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2nd Vehicle in 2 months
Caleb was excellent! Obviously we were impressed with the "No Hassle" service the 1st time or we wouldn't have considered coming back to buy a 2nd vehicle less than 2 months later.
2nd Vehicle in 2 months
Caleb was excellent! Obviously we were impressed with the "No Hassle" service the 1st time or we wouldn't have considered coming back to buy a 2nd vehicle less than 2 months later.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very Positive experience
Our experience at Select Motors was very positive. Everyone we came in contact with was pleasant and super helpful. All were knowledgeable and very patient with us when deciding on the vehicle. Thank you!
Very Positive experience
Our experience at Select Motors was very positive. Everyone we came in contact with was pleasant and super helpful. All were knowledgeable and very patient with us when deciding on the vehicle. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Knowledgeable, helpful and easy
Tom Wuebker was our salesman and our service how excellent. There was nothing that Select Motors could have done any different. Knowledgeable, helpful and easy.
Knowledgeable, helpful and easy
Tom Wuebker was our salesman and our service how excellent. There was nothing that Select Motors could have done any different. Knowledgeable, helpful and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ill be back
Matt's service was excellent. This was my first time buying a car from Select Motors but everything went very well and with 5 vehicles on the road I'm sure I'll be back. Thank you!
Ill be back
Matt's service was excellent. This was my first time buying a car from Select Motors but everything went very well and with 5 vehicles on the road I'm sure I'll be back. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nice dealership
This was by far the most professional experience I have had buying a used vehicle. Select Motors answered all my questions , called me back promtly and when I arrived, let me drive the vehicle by myself so I could make my own decision. Caleb worked with my bank, had all of the paperwork ready for me when I arrived. He made this a very easy purchase for an out of state buyer. Select Motors will be the first place I call next year when I my daughter needs a vehicle. Philip Wyss,. Garrett IN
Nice dealership
This was by far the most professional experience I have had buying a used vehicle. Select Motors answered all my questions , called me back promtly and when I arrived, let me drive the vehicle by myself so I could make my own decision. Caleb worked with my bank, had all of the paperwork ready for me when I arrived. He made this a very easy purchase for an out of state buyer. Select Motors will be the first place I call next year when I my daughter needs a vehicle. Philip Wyss,. Garrett IN
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Select Motors was great!
Caleb and Tom both helped me out a both were excellent and very knowledgeable. We were looking at Enclaves. We saw one on your lot and drove it, and loved it. So we decided to purchase it because Tom and Caleb were so helpful. Would recommend Select Motors to anyone!
Select Motors was great!
Caleb and Tom both helped me out a both were excellent and very knowledgeable. We were looking at Enclaves. We saw one on your lot and drove it, and loved it. So we decided to purchase it because Tom and Caleb were so helpful. Would recommend Select Motors to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not pushy! Excellent Service!
Our experience at Select Motors couldn't have been better. Matt was very kind & very easy to discuss our needs of the type of vehicle we were looking for. Not pushy! Our experience was AWESOME! We will definitely be back!
Not pushy! Excellent Service!
Our experience at Select Motors couldn't have been better. Matt was very kind & very easy to discuss our needs of the type of vehicle we were looking for. Not pushy! Our experience was AWESOME! We will definitely be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase