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Freeland Chevrolet Superstore

4.2
(919 reviews)
Visit Freeland Chevrolet Superstore
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–1:00pm
Sunday Closed Closed
2017 consumer dealer award View 5 awards
2016 state dealer award 2014 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (615) 823-6651 (615) 823-6651
Used (615) 823-7964 (615) 823-7964
Service (615) 823-5127 (615) 823-5127

Inventory

See all 273 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2008.
Serving the Greater Nashville area just 30 minutes from Franklin & Murfreesboro at Freeland our customers and employees are treated with respect. Our culture reflects this and it can be felt within the dealership.

Freeland Chevrolet offers New & Used Sales Service Internet Sales as well as Fleet & Commercial with a dedicated Commercial Service Lane Wholesale Parts and variety of financing options.

With one of the largest inventories in Tennessee we have the vehicle that fits your needs and budget.

In the Nashville area some dealerships offer some of these services--At Freeland we offer them all!
Give us a Try BEFORE you Buy!

Service center

Phone number (615) 823-5127

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

View all 24 employees View less employees

Reviews

4.2
(919 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Freeland Chevrolet Superstore from DealerRater.

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5.0

Everyone at Freeland used car superstore was very

Everyone at Freeland used car superstore was very friendly! Dylan helped us and he was great! He made the whole thing so much easier by walking us through the process and answering any questions we had! Would definitely recommend!

5.0

Everyone at Freeland used car superstore was very

Everyone at Freeland used car superstore was very friendly! Dylan helped us and he was great! He made the whole thing so much easier by walking us through the process and answering any questions we had! Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Monica, Thanks for sharing about your experience with Freeland Chevrolet Superstore. Dylan and our team appreciate your business and hope to see you again soon!

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5.0

Everyone at Freeland used car superstore was very

Everyone at Freeland used car superstore was very friendly! Dylan helped us and he was great! He made the whole thing so much easier by walking us through the process and answering any questions we had! Would definitely recommend!

5.0

Everyone at Freeland used car superstore was very

Everyone at Freeland used car superstore was very friendly! Dylan helped us and he was great! He made the whole thing so much easier by walking us through the process and answering any questions we had! Would definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dylan met your expectations. Thank you again for choosing Freeland Chevrolet Superstore, we look forward to having you as one of our valued customers for many more years!

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1.0

Non existent I have sent in all emails o ask about a car.

Non existent I have sent in all emails o ask about a car. Someone sent an email but apparently did not read my email

1.0

Non existent I have sent in all emails o ask about a car.

Non existent I have sent in all emails o ask about a car. Someone sent an email but apparently did not read my email

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Kevin, Thank you for your feedback. We apologize for the oversight and any inconvenience it has caused. We strive to provide attentive and responsive service, and it seems we have fallen short in this instance. Please feel free to reach out to Greg Beier at Greg.Beier@freelandauto.com with any questions you may have. Thank you for bringing this to our attention, and we appreciate your patience.

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4.0

Joshua was a great salesman .

Joshua was a great salesman . He was very pleasant and friendly, not too pushy. Great doing business with him.

4.0

Joshua was a great salesman .

Joshua was a great salesman . He was very pleasant and friendly, not too pushy. Great doing business with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Denise, for your wonderful review! We are thrilled that Joshua had the opportunity to provide you with great service. We thank you for choosing Freeland Chevrolet Superstore!

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5.0

Matt Gambrell did an amazing job of taking care of us.

Matt Gambrell did an amazing job of taking care of us. My truck was done before I could even make it back to my house!

5.0

Matt Gambrell did an amazing job of taking care of us.

Matt Gambrell did an amazing job of taking care of us. My truck was done before I could even make it back to my house!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Kris, We're thrilled to hear that Matt Gambrell provided you with such prompt and exceptional service! Thank you for sharing your positive experience with us. If you have any further questions or need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

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3.0

A+ customer service, D- time estimate.

Customer service was excellent. The rep was very friendly and helpful, But I was quoted 45-50 minutes and then ended up taking over 2 1/2 hours. I consider that a major inconvenience.

3.0

A+ customer service, D- time estimate.

Customer service was excellent. The rep was very friendly and helpful, But I was quoted 45-50 minutes and then ended up taking over 2 1/2 hours. I consider that a major inconvenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Providing a positive experience is our top priority, Jay, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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5.0

Twyla Denney, FREELAND SUPERSTORE

I NEEDED AN OIL CHANGE AND WAS GIVEN GREAT CUSTOMER SERVICE EVEN THOUGH I DID NOT HAVE AND APPOINTMENT. THERE WERE OTHER MECHANICAL ITEMS THAT HAD TO BE ORDERED FOR MY 2018 CHEVY TRAX AND I WAS ADVISED THAT I NEEDED NEW TIRES!

5.0

Twyla Denney, FREELAND SUPERSTORE

I NEEDED AN OIL CHANGE AND WAS GIVEN GREAT CUSTOMER SERVICE EVEN THOUGH I DID NOT HAVE AND APPOINTMENT. THERE WERE OTHER MECHANICAL ITEMS THAT HAD TO BE ORDERED FOR MY 2018 CHEVY TRAX AND I WAS ADVISED THAT I NEEDED NEW TIRES!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback! We're glad to hear that you received great customer service during your oil change at Freeland Chevrolet Superstore, even without an appointment. If you have any further questions, please don't hesitate to reach out. We're here to help!

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5.0

Freeland Chevrolet has an excellent team to work with.

Freeland Chevrolet has an excellent team to work with. All Freeland Chevrolet personnel are extremely efficient and professional. Very pleasant service experience.

5.0

Freeland Chevrolet has an excellent team to work with.

Freeland Chevrolet has an excellent team to work with. All Freeland Chevrolet personnel are extremely efficient and professional. Very pleasant service experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team at Freeland Chevrolet. Providing efficient and professional service is always our priority, and we're glad we could make your service experience a pleasant one. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

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1.0

To whom this may concern I’m A Frequent Customer at Bill

To whom this may concern I’m A Frequent Customer at Bill Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the money for a service that wasn’t preformed correctly having to take it back with in the same week to have it serviced again when I also had a diagnostics before the work was preformed (Nov 2023)taking it in (January 2024)for a routine oil change being diagnosed that it needs a oil pump repair @1,000 dollars blew me away when the previous job cost me 2339.00 that wasn’t properly performed and you only can accommodate me with a joke and Uber ride to & from work and NO Loaner with no other transportation available but spending money that I don’t have for a rental car what do the Customer do? With Chevy being generational with in my family maybe I need to part ways with the loyalty with the Chevy brand All I’m asking that the vehicle be fixed and honor that the work wasn’t right also better accommodation for the customer because this is a big inconvenience for me and my livelihood I don’t need a rush job I just want to continue to be a Chevy Owner and Satisfied with good customer Service with out having to take this method of action towards a company that I have always had high expectations and loyalty for the GENERAL Motors Company

1.0

To whom this may concern I’m A Frequent Customer at Bill

To whom this may concern I’m A Frequent Customer at Bill Freeland Chevrolet I Purchased A 2016 Malibu (LT) jan2017 it has had its share of recalls &problems but when I take it in for a service and spend the money for a service that wasn’t preformed correctly having to take it back with in the same week to have it serviced again when I also had a diagnostics before the work was preformed (Nov 2023)taking it in (January 2024)for a routine oil change being diagnosed that it needs a oil pump repair @1,000 dollars blew me away when the previous job cost me 2339.00 that wasn’t properly performed and you only can accommodate me with a joke and Uber ride to & from work and NO Loaner with no other transportation available but spending money that I don’t have for a rental car what do the Customer do? With Chevy being generational with in my family maybe I need to part ways with the loyalty with the Chevy brand All I’m asking that the vehicle be fixed and honor that the work wasn’t right also better accommodation for the customer because this is a big inconvenience for me and my livelihood I don’t need a rush job I just want to continue to be a Chevy Owner and Satisfied with good customer Service with out having to take this method of action towards a company that I have always had high expectations and loyalty for the GENERAL Motors Company

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Dealer response

We apologize for the inconvenience you've experienced at Freeland Chevrolet. Your feedback is important to us, and we appreciate your loyalty to the Chevy brand. Please reach out to Sean Grimes, our service manager, at 615-731-0987, to discuss your concerns further and ensure your vehicle receives the necessary attention. We strive to provide excellent customer service and want to address any issues promptly to maintain your satisfaction as a Chevy owner. Thank you for bringing this to our attention.

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5.0

Alex was super helpful and very easy to deal with.

Alex was super helpful and very easy to deal with. Answered all questions and was very thorough with the whole process.

5.0

Alex was super helpful and very easy to deal with.

Alex was super helpful and very easy to deal with. Answered all questions and was very thorough with the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're delighted to hear that Alex at Freeland Chevrolet Superstore was super helpful and made the car-buying process very easy for you Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can do for you, please feel free to reach out. We value your business and look forward to serving you again.

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