Reviews
Write a reviewRecently had car issues other Chevrolet dealerships where
Recently had car issues other Chevrolet dealerships where not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many I plan to make here!
Recently had car issues other Chevrolet dealerships where
Recently had car issues other Chevrolet dealerships where not able to figure out my issue. They where quick to figure out the issue and stayed in contacted me through the whole experience first trip of many I plan to make here!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing DeVoe Buick GMC for your recent car issues! We're pleased to hear that our team was quick to figure out the problem and kept you informed throughout the experience. Your satisfaction is our priority, and we appreciate your trust in us. We look forward to assisting you with any future trips you may have. If there's anything else we can do for you, please feel free to reach out.
I had service work done at Freeland Chevrolet recently,
I had service work done at Freeland Chevrolet recently, and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I appreciate the the help ! A++ experience! Thanks again !!
I had service work done at Freeland Chevrolet recently,
I had service work done at Freeland Chevrolet recently, and it was a great experience! Big thanks to Sean Grimes and Ken Nisbit for greeting me back on the road ! All the staff was very nice and I appreciate the the help ! A++ experience! Thanks again !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Valued Customer, Thank you so much for sharing your positive experience at Freeland Chevrolet! We're thrilled to hear that Sean Grimes and Ken Nisbit, along with our entire staff, made your service visit a great one. We appreciate your kind words and are delighted to have provided you with an A+ experience. If you ever need assistance in the future, don't hesitate to reach out. Safe travels, and thanks again for choosing us!
Great Experience from start to finish!
Great Experience from start to finish! Best crew in town! Would recommend to family and friends!
Great Experience from start to finish!
Great Experience from start to finish! Best crew in town! Would recommend to family and friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a great experience with our team at Freeland Chevrolet. We appreciate your recommendation and look forward to serving your family and friends as well. Enjoy the road ahead!
Thank you so much for the great, friendly and reliable
Thank you so much for the great, friendly and reliable service to all at the Freeland Chevrolet service center. You have been there to keep our vehicle up to date and it gives us peace of mind knowing that you are there to help.
Thank you so much for the great, friendly and reliable
Thank you so much for the great, friendly and reliable service to all at the Freeland Chevrolet service center. You have been there to keep our vehicle up to date and it gives us peace of mind knowing that you are there to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words and for choosing Freeland Chevrolet for your vehicle service needs. We're delighted to hear that you've had a great, friendly, and reliable experience with us. Providing peace of mind is our goal, and we're here to assist you whenever you need us. If you have any more comments or questions, please don't hesitate to reach out. Sincerely, Your Freeland Chevrolet Team
I love coming to this Chevrolet dealership.
I love coming to this Chevrolet dealership. The employees always make my visit enjoyable. Cydni is great, and has wonderful customer service
I love coming to this Chevrolet dealership.
I love coming to this Chevrolet dealership. The employees always make my visit enjoyable. Cydni is great, and has wonderful customer service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Mario, We're thrilled to hear that you love visiting our Freeland Chevrolet dealership and that our team, especially Cydni, provided you with excellent customer service. We appreciate your feedback and look forward to providing you with more enjoyable experiences in the future. Thank you for your kind words!
Can't Reach Anyone
I've been trying since last Monday, 10/09/2023, to reach the service department. I've called several times a day, every day (except Sunday), I get all the way through the automated system only to have someone in the service department pick up and hang up the phone without saying a word. I hear background noise for a second and then they just hang up.
Can't Reach Anyone
I've been trying since last Monday, 10/09/2023, to reach the service department. I've called several times a day, every day (except Sunday), I get all the way through the automated system only to have someone in the service department pick up and hang up the phone without saying a word. I hear background noise for a second and then they just hang up.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ann, We apologize for the inconvenience you've faced in trying to reach our service department. This is not the level of service we aim to provide, and we take your feedback seriously. Please allow us the opportunity to rectify this situation. Kindly contact Sean Grimes, our service manager, at 615-731-0987, and we will ensure that you receive the assistance you need promptly. Thank you for bringing this matter to our attention. Best Regards, Your Team at Freeland Chevrolet
We have the best experience possible you could have at a
We have the best experience possible you could have at a car dealership. Elijah was our sales associate, and went above and beyond to make it so simple and easy. spent less than 90 minutes at the dealership, and Elijah did all the behind the scenes work for usand got us UNDER our price-point. Appreciate everyone on the team that worked for us. Elijah made us feel like a priority. Highly recommend!
We have the best experience possible you could have at a
We have the best experience possible you could have at a car dealership. Elijah was our sales associate, and went above and beyond to make it so simple and easy. spent less than 90 minutes at the dealership, and Elijah did all the behind the scenes work for usand got us UNDER our price-point. Appreciate everyone on the team that worked for us. Elijah made us feel like a priority. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! Thank you for choosing us for your automotive needs. Have a great day!
Dakota at Freeland Chevy!!
One of the best purchasing a new car experience ever. Dakota was very kind and authentic with him selling me this new car. He's a good man to work with even when your nervous like me and didn't expect the unexpected.
Dakota at Freeland Chevy!!
One of the best purchasing a new car experience ever. Dakota was very kind and authentic with him selling me this new car. He's a good man to work with even when your nervous like me and didn't expect the unexpected.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kay, we couldn’t be happier that Dakota provided you with a great car-buying experience. We hope you are enjoying your new ride! Please come back to visit anytime! Thank you for choosing Freeland Chevrolet!
Had oil change and someone tampered with my suv.
Had oil change and someone tampered with my suv. Doesn't drive the same. Highly upset!
Had oil change and someone tampered with my suv.
Had oil change and someone tampered with my suv. Doesn't drive the same. Highly upset!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.
Hello Jami, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at 615-731-3000 at your earliest convenience. We hope to hear from you soon.
Cindy in service and Tori have been a true pleasure and
Cindy in service and Tori have been a true pleasure and made our experience very pleasant.
Cindy in service and Tori have been a true pleasure and
Cindy in service and Tori have been a true pleasure and made our experience very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!
