Hepperly Auto Sales

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
163 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    June 4, 2020

    Was told no accidents NOT TRUE!!! Please look over your vehicle no matter what the fake car fax says. I’ll be praying for your sin

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    May 11, 2020

    Bought 2019 jeep cherokee on Tues, on saturday noticed coolant temperture raising to 228 degree b4 elect fan kicked on, called brian and lincoln, whoever... answered phone kept making excuses that they were with customers , would have them call me, after 6 calls over a 2 hour period , i finally got to talk to someone. All was roses and smiles b4 i signed on Tues but by Sat. they didn't want to talk , it was like pulling teeth to get the right person willing to address my problem, also i left my key ring with house keys by mistake, was told when i called on Tues evening that they would put them in the mail, i lived 90 miles away, called on Friday to see if they were mailed, was told they would mail them that day, when i called on Sat. with the problem on vehicle, i inquired about keys, was told, oh i will mail them Mon. I told them to hold them i would just drive and pick them up on Mon. morning , drove 3 hours round trip, the key to the truck i traded in was off , but my keep to the other truck i still have was missing from key ring, no one knows where it is or who removed it, so now i am gonna have to pay $95 dollars for a key to have a spare if they can't find it. Got the makings of being a great auto group, good prices and friendly up front ,but if they want return customers, they need to work on service after the sale.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 23, 2016

    Needed a Car.. went and looked around, Found what we needed, at a Fair price.. Agreed to terms, drove it home.. Happy as a Clam...:) Might need another... one soon building a new house.. 4X4 ..???..LOL..:)

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 25, 2020

    Went to buy a car and they sold while I was in middle of paperwork. Never did tell me. Had to call them back. All they care about is money

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 17, 2019

    When I bought my Jeep he told me my vehicle would be put in the shop and bumper to bumper inspected was told the transmission was bad and I would get a... new one and now I've had nothing but a run around and that is with the extended warranty I do not recommend anyone to buy a vehicle from them

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 29, 2019

    I was so worried about this process. They made the entire thing easy and quick. I actually drove off the lot in something I really wanted with great prices.... I will definitely recommend and come back again. 5/5. Amazing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 6, 2019

    Brandon Lamb was our sales man he was a nice Yung man it was a blessing doing business with him and enjoyed talking with him and hearing his testimony... it was Awesome! Thank you guys for making my husband very happy!! Kim Eberhardt

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 20, 2019

    I am a single foster parent with a very tight budget. I didn't want to have to buy a new car but my old car with 250k miles needed major repairs. It... was very stressful for me. I shopped around a lot to find the best vehicle and the best deal for our needs. Don Jones the salesman and Lincoln were very helpful to give me a good deal. They made the whole process less stressful.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    July 1, 2019

    Messaged them about a car told them had credit issues straight asked them if they did in house financing and he said yes and it also says We even have... in-house financing, so you can buy here and pay here. This option is often ideal for customers who are dealing with bad credit history, so feel free to be in touch no matter what your credit looks like. We're sure we can find a solution to get you back on the road. this on their website but then he turn around and told me I need to to to a buy here pay here lmfao what a xxxxing joke

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 5, 2019

    Brian was awesome to work with! I was shopping for a first car for my son and he went above and beyond to get me into exactly what we needed for him. The... process was so easy with them; they took care of everything while I sat back and did nothing. If you need a car and a smooth process, get your vehicle from them. I WILL be back!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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