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This is our family’s 3rd purchase from Hepperly Auto! Brandon is a stellar young man to work with! Knowledgeable, professional, and courteous!... In fact, he gave up his day off to help us and never mentioned it! Josh (the Manager) and the financing manager are great too! Next time we purchase, I’m sure we will go to Hepperly’s again!
Brian was very helpful and welcoming! It was a wonderful car buying experience!! Very friendly and honest people, Gave me their best offer! would definitely... give them a call!
Needed a Car.. went and looked around, Found what we needed, at a Fair price.. Agreed to terms, drove it home.. Happy as a Clam...:) Might need another... one soon building a new house.. 4X4 ..???..LOL..:)
Michael H and Brian J were amazing and both went extra mile to help my family and I purchase 3 vehicles they were both great
Brian and Zach at the Lamar Alexander Pkwy location were excellent to work with. They were both so very nice and helpful. The process was quick and easy.... They took care of everything. I would recommend Hepperly to everyone
Stayed within our budget and put us in a wonderful family car. Very happy very content. They did great to help us with our first big purchase for our family.
Purchased a Ford Ranger in great shape for my son first auto , there was an excellent selection of clean used autos to pick from. Donnie our salesperson... made it a very smooth transaction. 5 star all the way!!!!
I purchased a vehicle from Hepperly in June. Unfortunately, they sold me a vehicle that they DID NOT have clear title to. They stopped returning my telephone... calls. After THREE months, I had to hire an attorney to force them into action. At that time, Nick had the audacity to blame CARMAX for the error. I do not recall paying CASH to CarMax...I specifically remember paying cash to Hepperly. I missed my son's wedding reception because I did not want to drive an unregistered, untitled vehicle. After finally receiving the title, I just got notified that Hepperly did not pay the entire registration fee - even though I paid it to them at the time of the sale. So, I owe more money in order to be a legal registered driver. I'm going into the fifth month with this car...and am still dealing with the purchase, title, and registration. Also, along with the car, Mike tried to sell me religion. I did not appreciate the experience - at all....and it's still in progress. I get annoyed just SEEING a Hepperly logo on a vehicle. Shop elsewhere.
This was my first time buying a car. Raylee and Brandon were both awesome at helping me with my purchase. I will definately recomend Hepperly to anyone... looking to purchase a used car.
Hepperley seems to pick the best clean lower mileage used trucks for their lot. We negotiated a fair price. I do not have any complaints.