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The price per month is ridiculous. They knew our options were limited and took advantage. They also promised a referral amount of a hundred dollars to the lady that referred us. Another lie. I'll make sure nobody I know is referred again till they pay up.
Over priced and not reliable do not trust hepperly auto!!. Ive made the mistake on buying my second car from them, i pay almost 300 a month and ive had the car nearly 2 years. Its been in the mechanic shop about the whole time its been in my name.
Mr. Donnie Lockett
Donnie Lockett was excellent in helping. Me get my 2017 Dodge pick up. The entire staff was very helpful. I would. Recommended Hepperly auto sales at 2313 east Lamar Alexander Pkwy in Maryville to anyone looking to buy a new vehicle very friendly and helpful service thank you Donnie
Don't waste your time at Hepperly
Bought a lemon off of these guys back in 2016. Had to get out from under less than a year later due to all the maintenance issues. It was what it was, and that's life. Well I get a text today (10/21/20) from someone saying "Hey it's Brittany." I wasn't expecting a text from anyone and so when I inquired as to who was texting me, she goes into this full blown story about wanting to know if I need a new car from Hepperly, as if I was supposed to know who she was already. If that's marketing in 2020, then it just goes to show that this dealership is run by clowns. There are plenty of places in the Knoxville area to look for a new/used car... avoid this one.
Looking for vehicle found one Carfax was great .
Was told no accidents NOT TRUE!!! Please look over your vehicle no matter what the fake car fax says. I’ll be praying for your sin
bought 2019 jeep,roses b4 sale,thorns after sale
Bought 2019 jeep cherokee on Tues, on saturday noticed coolant temperture raising to 228 degree b4 elect fan kicked on, called brian and lincoln, whoever answered phone kept making excuses that they were with customers , would have them call me, after 6 calls over a 2 hour period , i finally got to talk to someone. All was roses and smiles b4 i signed on Tues but by Sat. they didn't want to talk , it was like pulling teeth to get the right person willing to address my problem, also i left my key ring with house keys by mistake, was told when i called on Tues evening that they would put them in the mail, i lived 90 miles away, called on Friday to see if they were mailed, was told they would mail them that day, when i called on Sat. with the problem on vehicle, i inquired about keys, was told, oh i will mail them Mon. I told them to hold them i would just drive and pick them up on Mon. morning , drove 3 hours round trip, the key to the truck i traded in was off , but my keep to the other truck i still have was missing from key ring, no one knows where it is or who removed it, so now i am gonna have to pay $95 dollars for a key to have a spare if they can't find it. Got the makings of being a great auto group, good prices and friendly up front ,but if they want return customers, they need to work on service after the sale.
Don’t care about customer
Went to buy a car and they sold while I was in middle of paperwork. Never did tell me. Had to call them back. All they care about is money
Liars stay away from them
When I bought my Jeep he told me my vehicle would be put in the shop and bumper to bumper inspected was told the transmission was bad and I would get a new one and now I've had nothing but a run around and that is with the extended warranty I do not recommend anyone to buy a vehicle from them
Awesome experience! Must see. Amazing staff.
I was so worried about this process. They made the entire thing easy and quick. I actually drove off the lot in something I really wanted with great prices. I will definitely recommend and come back again. 5/5. Amazing.
Brandon Lamb was our sales man he was a nice Yung man it was a blessing doing business with him and enjoyed talking with him and hearing his testimony it was Awesome! Thank you guys for making my husband very happy!! Kim Eberhardt