Find my car online, contacted Joe Hernandez at North Park to work the details so I can come in a purchase the vehicle without staying there all day. H
e had everything setup when I got there, in total it took an hour from arriving to driving off in my new car. That's how car buying should be. Joe provided excellent service and I will definitely recommend to friends.
This is my second Sequoia, purchased and maintained here. Every oil change, tire rotation and warranty checks have been completed here, they are super
knowledgeable about the timelines and parts needed to keep my truck running great - which leaves me with only filling the gas tank! :) They always wash the truck and I feel like it's brand new every time I bring it home :)
My salesman was Michael Richardson, I was recommended by a friend to work with him. I'm glad i did. I took the whole family on a Monday to buy a new t
ruck and didn't have to spend the whole day there. we were going to wait to have my wife's car serviced and we were done with buying the truck by the time her car was ready. He was very knowledgeable about the new Tacoma i bought and they gave top dollar for my trade in. Thank you for an excellent buying experience. This is my second new vehicle from North Park and certainly not my last.
Thank you for the rating and review. We greatly appreciate your repeated business with us. We aim to build long lasting relationships and hope to cont
inue having that with you. See you soon!
Jimmy Solis is Top Notch! I purchased a vehicle from NPT and forgot 5 CD's in my trade in. Three days later I reached out to NPT. My original sales pe
rson was not there that day so Jimmy Solis was asked to help me. He went above and beyond to help me retrieve my CD's. He was quick and consistent. When he said, he would call me back, he did. He never lost his patience with me. He didn't have to do any of the hard work he did to retrieve my personal items. He is an exemplary and clearly outstanding person to work with. THANKS! Jimmy Solis.
Thank you for the kind words about or staff! We are so glad you chose us and we look forward to seeing you again in the future!
great experience , straight forward and no hassle, definitely will go back
My salesman was Joe Hernandez and he was great. His customer service and professionalism was outstanding. He took time with my husband and I and made
sure that we were pleased with our purchase.
Thank you for the excellent rating and review! Customer service is our #1 priority! We hope to see you again in the future!
The experience was long one but our saleswoman Christie made it an enjoyable. She was very personable and made it an easy process. The finance guy, Lu
is, was very professional; his job is to sale you on the extras but he wasn't pushy. No one forced me into anything I didn't want to do. I'd definitely refer this place to my friends and family should they be looking to buy a car.
Thank you for the review and rating! We are so glad Christie and Luis took such great care of you during your visit. Thank you for your business!
I purchased a preowned 2008 Honda Fit from this dealership that had a stripped oil pan and they didn't even notify me that there was a prexisiting con
dition on the vehicle. This type of problem is not caused from wear and tear on a car so either their mechanics stripped the pan when the car was first bought by the dealership and was not replaced or the dealership committed fraud by saying that they serviced the car when they truly did not, as the car fax clearly states they did an inspection and an oil change on the car. Overall this was a horrible experience and I find this company to be quite shady despite being so large.
They are extremely helpful. I'm still in the process of getting a vehicle. ..Christie has been very helpful.
Batman, We are glad our staff is taking great care of you! Thank you for your review and rating!
This was smoothest vehicle purchase I've ever had. I'd recommend Cipriano Sierra for your next vehicle purchase, he's customer service first and the
main reason our purchase was smooth.
Thank you for the review and recommendation. We appreciate your business!