Skip to main content

North Park Toyota of San Antonio

(1,942 reviews)
Visit North Park Toyota of San Antonio
Sales hours: 9:00am to 8:30pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:30pm 7:00am–7:00pm
Tuesday 9:00am–8:30pm 7:00am–7:00pm
Wednesday 9:00am–8:30pm 7:00am–7:00pm
Thursday 9:00am–8:30pm 7:00am–7:00pm
Friday 9:00am–8:30pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday Closed Closed
2019 state dealer award
View 4 awards
2019 state dealer award
2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (210) 764-5358 (210) 764-5358
Used (210) 764-3053 (210) 764-3053
Service (210) 764-5376 (210) 764-5376

Reviews

(1,942 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of North Park Toyota of San Antonio from DealerRater.

Want to share your experience with this dealership?

Write a review

Vehicle in an accident.

The minute I entered the service area I was attended to immediately. I had to get into a rental and Derek provided excellent professional service. Very please customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

THE PLACE to go!

As always, the service department is prompt, professional, and personable. Nothing is recommended that isn't necessary. A shout out to Tyler Millican who always does a great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Blended rim

Advisor Yvette Gooding was real helpful got the rim that I needed check my warranty and make sure everything was done that needed to be address

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.

Great Service

Tyler has been an excellent service advisor and always keeps me informed on how to keep my vehicle properly maintained. He always explains every service recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great, until after you buy...

Great service until after you buy! Then you do not matter anymore! Was told I’d have a second key made and it’s been 3.5 weeks with Richard Schott doesn’t call or text back. Giving me the runaround about the key guy having issues. Not one attempt has been made to help me even after I wasted a lot of time and gas to drive down and have it done! Will not be buying my second vehicle from them like I was going to. I’ll tell my husband to go somewhere else. So sad how you don’t matter after you have spent thousands of dollars. I hope the owners and CEO’s realize how fake their staff is.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We would like to apologize for the negative experience at our dealership. We never want our customer's to feel as though they wasted their time or money with us. We'd like to learn more about your specific situation and make things right. If you wouldn't mind giving me call at (210) 635-5000 ext. 177 at your earliest covenience, it would be greatly appreciated. I look forward on speaking with you and working towards earning back your business. Respectfully, Melanie Brock Customer Relations Manager 210 635-5000

Great help

As soon as I drove in north park Toyota I received help, they quickly assisted me an helped me what I needed to be done

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Buying a used car

I went in for a used car. Christie help us find a used car and the price range I was looking for. She was very helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

5K service

Very organized. My appointment time was for 10am but was taken care of prior to that. My representative was Iyvette. She was very courteous and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great Service

Everyone is very courteous and helpful. We worked with Fred in the Service Dept. and our car was ready an hour earlier than the time they said. We talked to Betty Purgason about a future purchase in the fall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

went in for my 1st oil change

all of the people I came in contact with past and present have always treated me great and they all make me feel very welcome to be at the dealership. I am so happy you have a café and great seats to relax and watch TV. The dealership is so clean and well kept up, thank you for being the best !! Sincerely Angie Enriquez

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.