Treasure Coast Lexus

Thanks to Kathy Register, the service dept shines in-spite of her immediate boss, Scott.. The experience with Scott ( service director ) was enough for... me to never recommend to do business with this dealship again. However, Kathy came to the rescue, otherwise, I would have not even consider returning to the dealership for service or to purchase another vehicle.

I just bought an RX 450 H, which needed body work They suggested I bring it back to make necessary repairs. Which I did, and was completed as promised.... I am one happy customer !

We just leased a 2017 ES300h and found it to be a very pleasant experience. I don't think I've ever said that about purchasing or leasing a car in all... my years. From start to finish I found everyone very accommodating, knowledgeable and efficient. I initially started with Shaun Bozorg over the phone and he gained my trust immediately. I then dealt with Paul Licausi, the salesman at the dealership,who was extremely helpful. Rick Russell, the tech specialist did an excellent job showing us the gadgets. I drove an hour and a half to go there, and I would do it again.

I am driving a beautiful 2019 RX350 Lexus due to the professionalism, knowledge of the vehicle and customer friendly service of the following team members... at Treasure Coast Lexus of Fort Pierce, FL, Gary Mariarossi, Dealerahip Operations, Paul Licausi, Brand Specialist and Steve Kritikos, Finance Service Director. Paul contacted me in July to see if I wanted to lease a 2018. At the time I was leasing a 2016. I informed him I was waiting for the 2019. Paul contacted me again the last week in September and informed me the 2019's were available and due to his diligence, knowledge and tireless hours I am driving a beautiful 2019 Lexus. In addition the vehicle has all the "bells and whistles" and at an affordable price I also purchased the following plans as Steve the Finance Director showed me the importance of these plans, vehicle maintenance, tire and rim, excess wear and use protection plan and also GAP insurance. All of these plans are for the 38 months I will be leasing the vehicle. I never thought I would be able to afford to lease another Lexus and here I am again at 64 years old driving one of the top of the line vehicles thanks to the excellent Lexus team; Gary, Paul and Steve. Thanks Guys!

Paul is always a pleasure to deal with. I always have a wonderful experience every time I visit TC Lexus. Paul always goes above and Beyond for his customers.... This is my second Lease and I will be returning for a third.

Daphne was great to deal with, arranging to have the car ready for test drive when I was able to come to the dealership. Car was priced fairly and they... didn't try and low-ball me on my trade. Experience was smooth and quick. Everyone has been great even following up with phone calls and mailings.

Shopping for a new car can be a nightmare, not so when dealing with Carlton Duncan and the Treasure Coast team!! Awesome! I would definetly recommend purchasing... your car from here!

From the moment we walked into Treasure Coast Lexus and Peter Mcarthy introduces himself to us we were treated like royalty ! We were not pressured at... all and everything that was important to us became their priority. It is refreshing to be treated with such respect and care and a lot of businesses could learn from Treasue Coast Lexus how to treat a customer or potential customer . Even more impressive is how amazing we have been treated AFTER the purchase ! True concierge service at its finest !

I went to all the dealerships on the Treasure Coast seeking the best buy and the best car for me. I have owned two companies and I know when a company... is successful in meeting the needs of the customer. My experience at the Lexus Dealer on US1 Fort Pierce was the best. Gary Mariarossi, the General Manager has built a team of caring professionals who are extremely knowledgeable and attentive without hovering or pressuring. What he has accomplished is extraordinary. In a field that is known to be competitively aggressive, he has a deep understanding of the customers he serves. His actions and words showed to me that he has taught his team that we can compete without using pressure tactics. What I felt was that each employee is committed to work together to do the right thing for me, the customer. Without saying a word their actions showed to me that they were all committed to finding the best car with the best price. Daphne Hecko, my salesperson, really listened to my needs, followed through and got answers to all my questions with warmth while patiently sharing her knowledge. Anthony Burruano is a genuine professional and attentively brought the best price for the car that I wanted. Although I have a smaller size car which I really wanted, it has real 'zip and go.' Steve Kritikoss guided me through the financing with professional advice that I appreciated. Marc Jean is a superb teacher. My Lexus is the state of art electronically and my learning curve was guided by the patience of Marc who patiently instructed me. I even went back for a 'tutorial' and met another teacher, Rick Russel who was also attentive, patient and warm. I was introduced to Dianne Spencer in Service and was made to feel that the entire staff works as a team of professionals who genuinely not only like working together, but also have the same desire and goals to do the best for the customer. Even when I went back for a car wash, a young man in parts helped me to select the rubber mats for my car. He installed them with a smile and genuine good cheer. From the moment I walked in Gary greeted me with warmth and from then on I was warmly introduced to one employee after another who had the same high standards of sharing graciously their professional knowledge without any pressure or forced salesmanship. Gary has created a family of professionals who are committed to bring the best of Lexus to meet the needs of the customer. It was a genuinely great experience and something that I did not experience at the other dealerships.

I spoke to Daphne Hecko and Tina on a Sunday as to a used 350 Lexus . And Daphne e mailed me a video of the out side and inside of the car on Sunday.... Then Daphne called me back to see if I received the e- mail , And I met Dephne on Monday She showed me the Lexus and I was driving the car home that morning at 11/30 am . I can not thank her so much for help 5 Stars for Daphne. Thank you so much. Bob Santoro Melbourne FL.