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AutoLenders Egg Harbor Township

(359 reviews)
Visit AutoLenders Egg Harbor Township
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–8:00pm 8:00am–5:00pm
Wednesday 9:00am–8:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–8:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
(856) 437-5015 (856) 437-5015

Reviews

(359 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoLenders Egg Harbor Township from DealerRater.

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Didn't disappoint

Needed a car asap. terrible to have a timeline when spending so much money but that was my reality. After many dealers and even more inquiries I went "back" (I had previously purchased cars from them) to Autolenders to see if they could help. They did not disappoint. My salesman, Will was smart; receptive; and understood what my needs were. I highly recommend AutoLenders as a great place to buy a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Terrible Car Buying Experience

Nor was the sales representative I was working with, there was no costs explained to me and when I asked to think about it over night I was told I couldn't because they were closing on a loan I DID NOT want. Not only that but she had my car key at this time so I couldn't just walk out. I was dealing with my personal bank for the loan and she pretty much told me no we were going through their lender. I did not know the pricing or anything and she had spent more time talking with another customer then with me. It wasn't until I was signing the paperwork that anything was explained. I understand that I signed the paperwork but I felt at that point there was no other option because they had told me I wasn't allowed to take my car home and think about it over night. The next day when I called the manager he made it clear he did not believe me but he did help me and I felt much better about my purchase. I had called back to ask the manager a question, Nor had picked up and when I asked to speak with Jim the manager she viciously stated Jim does not work there and hung up on me. Later that evening I went into the office to speak with Jim and he helped me switch the lender to the bank I was working with and made the purchase much more pleasurable. When I had brought it to his attention about Nor hanging up on me he once again said she wouldn't do that. Although they did help me get the vehicle I wanted they were very shady on to how they went about it. I don't suggest going to this autolender especially if you're working with Nor.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience at Auto Lenders EHT

Great, no pressure experience purchasing a new (to me) vehicle. Nor was great as was the support staff, financial people, and administrative folks. I will surely return!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

Working with auto lenders was a great experience! Nor was working with me and she was helpful every step of the way and provided great insights and made the process smooth. I would recommend using auto lenders to anyone interested in buying a vehicle! Thanks Nor and Auto Lenders of Egg Harbor Township!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Disappointed frustrated

I bought a heel from auto lenders I had a horrible experience with their service that my car needed. I went back 4 times to fix the problem I had with it so inconvenient for me and frustrating. The issue I had with it was never fixed so I gave up going back to their service department and searched for another service company. I wouldn’t recommend their service department not sure how well trained their mechanics are.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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A big decision made easy.

Being a previous and highly satisfied customer in need of a quick replacement for a car destroyed in Florida by Hurricane Ian, my wife and I dropped in to speak to Scott Vogel at the Egg Harbor Township Autolenders showroom. Within minutes of outlining our situation and preferences, Scott expertly narrowed our search down to less than a dozen vehicles from the vast Autolenders inventory for the entire region including what was in stock at EHT. Within the following 30 minutes or so, we were able to single out one car that checked all our boxes. We settled on it and within less than an hour, we had arrived at fair price, test driven it, and signed the paper work. Most impressive was the way in which Scott, George (Manager) and the Autolenders Administrator, Justine worked in unison to make our purchasing experience a no-stress event. Kudos to them all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a car at Auto Lenders

Thomas Sullivan, our car salesman, was so great to us. He got us into a great SUV that we love. He was so polite and wonderful to deal with. I recommend anyone wanting to buy a car at Auto Lenders to look Thomas up. You will be glad you did. He is just a great guy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Buying a car

Thomas S. Very helpful in our purchase of our car. Any questions we had he answered and said come back anytime if we had more.Very enjoyable experience will be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is how car buying should be all the time

I had an excellent first time car buying experience with auto lenders. It was a zero free hassle and no pressure experience! Greg was extremely patient as I test drove 4 vehicles and he helped me stay in the price I wanted. Greg and his manager went above and beyond to get me over a few hurdles before I relocated for my military assignment. I totally recommend auto lenders. I intend to return myself if necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience for Labor Day weekend

Worked with Nor. Best experience buying a car ever. Just had truck transferred, within 18 hours of calling, to location and purchase started within minutes of it arriving and doing test drive.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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