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A & L Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)
Visit A & L Imports
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday Closed
Sunday Closed
(817) 756-6717 (817) 756-6717

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (23 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Buyer Beware

Everything began on a very professional level. Cooper was helpful and and the inventory & facility is in excellent shape. I came prepared with values from various internet sites like KBB, AutoTrader, etc for both my H3 trade-in and the desired purchase H2. The H2 SUT I wanted was immaculate but listed about $10k higher than I felt it should be. Negotiations began but they only budged $450 down on the H2 SUT purchase, and low balled my H3 trade-in by $4-5k according to my research. Dealers are entitled to make money but not to misrepresent the market and gouge the consumers. Cooper disputed my research & facts, printouts, etc., but I decided to purchase the H2 SUT anyway (sucker) at the agreed upon price and just sell my H3 instead of trade it to them. My problems started here. Cooper backed out of the offer we agreed upon and told me in the interim he accepted a cash offer at "Full Asking Price", a whopping $450 more than he agreed to sell it to me for. A bit perturbed but hey, he must have been right they were worth more than the research says. My loss I figured for not snapping it up and trying to negotiate. To my surprise, two days later the vehicle was not only still advertised on the Internet for sale, but the price jumped up ANOTHER $7k. This tells me I was lied to, so I figured it's best that I found out what kind of dealership they really were & hadn't bought from them. Here's the beauty in the end. Armed with my facts (that Cooper tried to convince me were false) I ended up buying an almost identical H2 SUT about 30 days later, at the price my research said I should, and I sold my H3 on Auto Trader for $5k more than Cooper tried to trade me for it. The irony is that as of today, 60 days after trying to negotiate with them, their H2 SUT is still for sale on their website for a price increase yet again. I can't speak for how they will treat a customer post-sale, but if you don't mind being lied to and don't mind overpaying substantially, I'm sure you can pick up a nice clean vehicle from these characters.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
4 people out of 4 found this review helpful.

A & L Imports- a company you can trust!

A & L Imports can't be beat. I buy lots of cars and have never had an easier, stress free experience than I had with Cooper Johnson and A & L Imports. I live near San Antonio, Texas and traveled to Colleyville to purchase my new Hummer. After much research, I found A & L to have the very best selections coupled with their high standards of vehicles they offer, were the perfect match for what I was looking for. They delivered my Hummer to me in San Antonio and have been extremely helpful, even after the sale. I would love to buy all of my vehicles from them. For an honest, dependable, no hassles experience, you can't go wrong with A & L Imports.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bud Porter

My experience with A&L Imports was great! They are very friendly & professional. My salesman,Cooper Johnson, was awesome to deal with and made me feel very comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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