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Bill's and Son Auto/Truck

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (94 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Excellent buying experience

I found my car at Bill's and Son on Cars.com, after looking locally and searching on-line for a good deal on my specific model. Bill's had a low mileage model with a clean history for $2,000 less than anything comparable I could find locally. For the difference in price I decided to make the 2 hr and 15 minute drive to Ravenna, Ohio to have a closer look and to make the purchase if the car was as advertised. What I found was a very clean and well maintained low mileage vehicle for an excellent value. I executed the purchase and drove off with the car. Inside of two weeks Jeff (son) followed up with the title in the mail to complete the process. Overall a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the nice words and enjoy your 2013 Kia Optima !!!

Great sales experience

What a pleasure to deal with Jeff and Tom. No pressure , no pushy sales gimmiks. Straight talk was appreciated. Fast and friendly loan app and approval. Took the time to search for best bank rates. Two thumbs up!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review! Always a pleasure to serve nice people!! Enjoy your 2004 Colorado.

Bills and son

Have to say he did everything he could for us and was so understanding and helpful you don't find many places like this! Would recommend buying your next car here! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words !! We certainly try our best for our customers ! Enjoy your 2011 Kia Soul .

Unbelievable Service

I was looking for a convertible and asked Jeff to keep an eye out after I saw a Mercedes on their lot that wasn't exactly what I was looking for. In less than a week Jeff calls me to say he has found a beautiful Corvette that I am now the proud owner of. You can't beat that type of effort and customer service. I forgot to mention the price was excellent too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the nice review from a great customer and a great friend !! Enjoy your beautiful 1989 Corvette covertible.

I am extremely pleased with my purchase.

I was looking for a convertible and looked at one car here however it wasn't exactly what I was looking for. I asked Jeff to keep looking if he would and 6 days later he finds me a beautiful Corvette! That kind of service is hard to beat!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind review !! Enjoy your Corvette .

Great selection of classics and antiques

Came from Philadelphia to look at a '67 VW I found on this site. Bill was incredibly friendly and gave me more information on the car over the phone before I made the trip. The car was in excellent repair for its age, and he gave us the full tour of his classics and antiques garage even after I had bought the VW. I highly recommend checking them out if you're looking for a well-maintained (or correctly restored) classic. Bill even arranged for the car to be shipped back to my house.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review ! Enjoy your 1967 VW Bug .

excellent service

Great service, no run around, answered all my questions

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Jim for the nice review !! Enjoy your Wrangler !!

Swayed my attitutude about used car salesman !

Great guys, easy to work with, very accomodating, no high pressure sales. They'll do what they need to do. Very fair prices and want to make sure your satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the nice review. We are always pleased to know our customers are happy ! Enjoy your 2004 Ram 2500 diesel.

Highly recommend for great customer service&deals

Made purchasing a car from 2 hours away quick and easy. These guys were very nice to work with and made my first car purchase amazing! I am in love with my new ride and owe it all to them. Awesome customer experience:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review ! Enjoy your 2009 Subaru Impreza.

Great Experience. Good price and Honesty

Because I was located 300 miles south and the vehicle I wanted was rare, I bought it by phone without looking at or test driving it. Of course I was nervous. However, the sales person, Don, and the owner, Jeff were very friendly and told me everything about the car by phone, even some uneven paints on the bumper that I could not notice on the pictures. They are very honest. The car was great condition and the price was very competitive. Also the buying process was professional and very smooth even though the title needed to be transferred to out of state. I strongly recommend Bill's and Son Auto/Truck, when people buy used vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review. Enjoy your truck in "the horse capitol of the world" !!