THESE GUYS LIE!!! THEY BUY THERE CARS FROM AUCTION THAT THEY KNOW HAVE BEEN IN AN ACCIDENT AND TELL YOU IT WAS PROBABLY JUST A MINOR ONE. THE ONE THEY... SOLD ME WAS $91,000.00 WORTH OF MINOR DAMAGE!!! ALSO THEY PUT OVER 500 MILES ON THE CAR DRIVING IT HOME AND AROUND AND THE CHECK ENGINE LIGHT CAME ON WHEN I WAS DRIVING HOME AFTER I BOUGHT IT. MY MECHANIC SAID THERE'S NO WAY THEY DIDN'T KNOW IT AND THEY CLEAR THE CODE BEFORE I GOT THERE. THEY ARE THE VERY REASON USED CAR LOTS GET THE BAD REPUTATION!! DO NOT BUY A EXOTIC CAR FROM THESE JOKERS!!! I SHOULD'VE GONE WITH MY GUT FEELING WHEN I FIRST DROVE IN THE PLACE AND TURNED AROUND AND DROVE AWAY BEFORE I GAVE THEM OVER MY 100K!!!!
Dear Rick, We at GT Auto Sales were concerned when we heard you were not entirely happy with your new purchase. We truly strive to make sure all our... customers leave our establishment satisfied with their purchase and how they were treated “like family” by our staff, who work hard to ensure a great customer service rating. In reviewing your complaint and your file, I would like to speak to you on a few concerns you pointed out in your complaint. Yes, we do purchase vehicles through Auction services (just like ALL dealerships whether be a Franchise store or an Independent dealer), but we also purchase them from wholesalers, we have many trade-ins to choose from, as well as direct purchases from individuals. WE DO NOT TARGET ACCIDENT VEHICLES. It is not often that a customer would trade such a high-end vehicle such as the one you purchased, so this vehicle was purchased by GT Auto Sales through Auctions Services. When we list our vehicles on- line, as we did with yours, we have a CARFAX button so customers can readily see how many owners, accident reports, mileage, as well as other important information, so our customers can make the best decision for themselves. You stated to our Sales Manager via text that you had purchased between 30-40 cars in that past, so I am sure you did your research on this vehicle. The vehicle having been in an accident prior to your purchase was indeed disclosed to you verbally as well prior to purchase. The CARFAX listed NO Air Bags Deployed and NO Frame Damage and it is my understanding that the $91K insurance payout disclosed to you by your insurance agent did not state if that payout was physical damages to the vehicle or a payout to an injured party in the accident. This is a rare, beautiful and exotic vehicle anyone would be proud to own, so yes, prior to your purchasing the vehicle from GT Auto Sales the vehicle was driven by one of the owners of our company not only to ensure the performance of the vehicle by to enjoy it’s unique qualities as well. Please remember, the mileage you are referring to was prior to any offer of purchase. Having stated that, the vehicle was driven approximately 500 miles with NO issue of a check engine light prior to your purchase, I reviewed the service history and your texts messages and found that the climate control light had indeed came on and that our Sales Manager researched and spoke to what may have cause it to come on and how to remedy that situation. We are dis-heartened that your experience did not meet your expectations and will continue to strive daily to ensure a positive used car buying experience for all our customers.
We were in search of another luxury vehicle after ours was totaled by a young driver. We made several stops at different dealerships all over the Seattle... area. GT Auto Sales was our last stop because we had the most confidence that the Mercedes Benz they had would be the one we wanted. Their customer service was amazing and the buying process was so incredibly fast! We ended up with a one of a kind C300 in beautiful condition. We couldn't ask for a better place to purchase a vehicle. Shout out to James and JP!! Go see these guys. They are awesome! They made the experienced so laid back and well worth the buy. Thanks guys!!
Great team! My husband and I bought our 2010 Honda Civic Hybrid from them last year and it has been an awesome car! They worked with us to get a great... deal on it with payments/interest as low as possible. We appreciated how up front they were with us without being pushy or making us feel like they were just trying to make a sale. Would definitely recommend them!
Great customer service great selection at affordable price for a young teenager which is great my first car I am currently looking at a couple of the cars... here and put it offers on some.
Thank you for stopping in, and we are glad you had a great experience. Give us a call at 253-507-8027 or stop in to follow up on the vehicles you like...!
Had to upgrade to a truck and I got one,,,,this is the second vehicle i Purchased from them....would recommend family and friends. Thanks Gary for the... help.
great employees, Jim Johnson was helpful and i would highly recommend him to anybody looking for amazing deals! We are expecting any day now and he helped... us with an outstanding deal getting a ford fusion!
First time Financing and these guys at gtautos really found the best options for me. I worked with Andre and Eric. I couldn't be more happier. I've had... the car two days now and I have drove so my places . I love it. Thank you guys so much!!!!
Gary and Erick are the most genuine friendly finance director and general manager of sales I have ever had the pleasure of working with. They went out... of their way to get me the best deal possible. Immediately working to get me the lowest interest rate. Not many dealerships work to get you a good deal vs them a good deal. Highly recommend this dealership! I will continue to come back for my car needs!
Thank you so much for your positive experience....and for choosing Gt Auto Sales.
The guys at the auto shop were amazing and very friendly! I was in and out of there in just a couple minutes
I am glad that the guys in our shop treated you well. That's the way to conduct business. Anything you need in the future please feel free to let us a...ssist. Thank you. Internet Sales.
They prey on the new, young soilders with high pressure tactics and then stick them with high interest loans. Great the way they treat the Armed Forces
I am sorry that you felt you were treated improper but the professional and proper way to respond would be to contact the dealership and ask for manag...ement to make sure we have the opportunity to regulate or fix the problem that you may have. Which we have not. All we received is a negative review. We have a wide margin of military sales and do not get reviews like this. Feel free to call the dealership and ask for Jr. or James and lets fix what your problem is.Thank you. Internet Sales.