Reviews
EXCELLENT Experience!
I had a very good experience at the Deluxe Auto dealership. It was clean and the staff was very friendly. My salesperson Rafael, was extremely helpful and very friendly. He answered all my questions and was knowledgeable of the Porshe Cayenne GTS I purchased. I would definetly suggest to others that this is a good place to buy a car. They have good competitive pricing and overal make it a very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. We are glad that Rafael was able to assist in providing a great experience. We really appreciate your recommendation and hope that you enjoy your beautiful Cayenne GTS in good health!
Best car buying experience I have ever had.
Rafael was super helpful and welcoming, this is literally the first car buying experience that I didn't feel like I was being pushed around and screwed. Thank you so much for that! They will go above and beyond to help get you what you need. My wife wasn't able to come to the dealer but Rafael was able to Travel to her to get documents signed, it wasn't a problem. We couldn't be any happier with our new car and highly recommend them and we will be back again! Thanks again Rafael!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Dennis, Thank you for taking the time to write this review. We are very happy to hear that Rafael was able to assist in providing a great experience. The fact that this was the first car buying experience that you actually found pleasant and easy going means a lot to us. Thank you so much and please enjoy your car in good health!
Car buying
Service is good I am a returning costumer 2nd car I brought here only thing missing I think there should be some type discount for returning customers overall good experience
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. We are glad that Kevin was able to assist in providing a great experience. We appreciate you for trusting us with your car purchase again and would love to hear from you about how we can improve the experience for our returning customers. Always feel free to give us a call at 908-862-0010. Thanks and enjoy your beautiful car in good health!
Sold car from under me.
I over-nighted signed sale paperwork immediately upon receiving them. Deluxe Auto received my signed sale forms on Friday. Rafael ensured me over the phone that I wasn't in danger of losing the vehicle. My banker called Rafael Monday morning to confirm the check instructions and he told my banker they proceeded to sell the vehicle to another individual that morning (after receiving my signed sales paperwork). In my view, this is VERY poor business tactics. I could have wired them the funds on Friday if I knew this was going to be an issue. I believe this was more of a doing by the dealership than Rafael.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. Our apologies for the miscommunication. We operate off of a strict first come first serve policy. That means having the entire vehicle paid and all paperwork signed. We are not sure where the lapse in communication happened but please accept our apology for the poor experience.
Great dealership
Great dealership! Rafael was extremely polite and patient and worked with me. He and other staff members made me feel rite at home and made my decision even easier than it was! THANKS and I will definitely do business with them again!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. We are glad that Rafael was able to help with your car buying experience. We look forward to being able to serve you again! Thanks and enjoy in good health.
One xxxx of an experience
RAFAEL WAS GREAT! HIS HONESTY & KNOWLEDGE HELPED ME MAKE THE RIGHT DECISION. NUNO & DELUXE DID EVERYTHING IN MY BEHALF TO GET ME A FAIR DEAL. I WOULD RECOMMEND FOR ANYONE TO START THEIR CAR SEARCH AT DELIXE AUTO SALES.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thanks for taking the time to write this review. We are glad that Nuno and the rest of the staff were able to assist you with your purchase. We highly appreciate your recommendation and hope you enjoy your new car in good health!
Jesus & Eddie were great to work with
Jesus and Eddie are great to work with. They made sure that i got the deal that i was looking for even after i walked away they called me back to come back the day after so they can give me the deal that i wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Joseph, Thank you for taking the time to write this review. We are glad that Jesus and Eddie were able to assist in providing a great experience. It's great to hear that you guys were able to make a deal happen. Thanks and please enjoy in good health!
Great experience
I must say that I usually do not like the car buying experience. Between the constant pressure, drab environment, and the less than friendly staff, it's something I try to avoid at all cost. This was a different experience. Manny was friendly and knowledgeable. The environment was warm, inviting, and the vehicle was as advertised. I would definitely recommend them to friends and family!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. We are glad that Manny was able to assist in proving a great experience. It means a lot to us that you didn't go through the typical thing at our dealer. Thanks again and please enjoy in good health!
Amazing!
Hai had no intentions of buying a car but I went in sat with my man Rafael and it was such a pleasure working with him. He answered any questions I had and everything. He even came with me to visit some family members with my new m5!!! Very happy with my experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, Thank you for taking the time to write this review. That sounds awesome! Thats quite the car, please enjoy in good health!
Superb Sales Service
By Far one of my most favorable sales experiences I've ever had, Adelson was very professional and attentive to our needs. Very helpful when deciding which vehicle was best for what we wanted and worked adimently in getting the deal the I was happy with. I was in and out faster than any other dealership I've been to before. I would most definitely recommend this dealership if your in the market for a nice car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Damique, Thank you for taking the time to write this review. We are happy that Adelson was able to assist in providing a great experience. It makes us glad to know that it was a speedy and pleasant visit. Thanks again and please enjoy your car in good health!