Reviews
Joe Caspary
We had a good experience. All personnel were professional and helpful. My only complaint is the time it takes to go through the process of purchasing a car. We were at the dealership for 3+ hours.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Forever Warranty at Vandevere Akron,ohio
We Purchased a 2008 Dodge Caliber in 2009 with 9,000 miles on it. We were told about the Warranty forever which we really didn't know how this would work out down the road. We live about 40 minutes from Vandevere Buick in Akron ,Ohio. We kept up with the schedule maintenance and FOLLOWED BY THE BOOK .Its nice because they help you stay on trac. The car now has 275,000 miles and finally it was time for a transmission, which is covered 100% by the warranty forever. Cost about 3,000 dollars. . there were a few other minor things that were also covered thru the Warranty forever. We kept up with tune ups ,Oil changes cabin filter,etc.The engine is smooth running and quite as well..Working with Janet, John and Jerry and others at the service department has been great to say the least.. The sales personnel is also friendly and helpful. I definitely would buy a vehicle from the Vandevere Group. The overall experience has been awesome!! . By the way the newer transmission will continue to be covered under the warranty forever as long as we own the car even with 275,000 miles and beyond,!!! . Debbie , Massillon,ohio
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Great experience with a knowledgeable staff
This was a low pressure straight forward buying experience. The staff as a whole were friendly and pleasant. The process working through a deal was easy and out in the open. Would recommend the dealership for sure and gladly buy from again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent Saleswoman - Ashley Johnson
Definitely seek out Ashley Johnson--she's very friendly and helpful. She made my entire first car-buying experience fun, enjoyable, and satisfactory. Highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very friendly and patient
We had a great experience at VanDevere Chevy. Our sales person was Drake Reid, who is only 19 years old. He had only been working at the dealership for a week when we purchased the car. He was super helpful, friendly, and patient. He was never pushy and answered every question we had, even if it meant he had to run through the lot to ask a manager. He is a wonderful employee and should be recognized for his positive attitude.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bob Berger and Vandevere are the best!
We've been buying our vehicles from Bob Berger and VanDevere for the last 24 years! You won't find any other dealership that has more friendly, honest and helpful employees like you do at VanDevere. We won't go anywhere else!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
TOTALLY SATISFIED CUSTOMER
I WENT TO VANDEVERE CHEVY IN SEARCH OF A USED VAN FOR WORK AND TRANSPORTATION, AND I WAS VERY IMPRESSED WITH THE ENTIRE EXPERIENCE, I MET A GREAT SALESMAN, FROM WHOM I PURCHASED A GREAT VAN, FOR A GREAT PRICE..........I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO FRIEND OR FOE........ONCE AGAIN MY SALESMAN, MR MARIO WRIGHT WAS AWESOME, I CAN SEE THIS GENTLEMAN RUNNING HIS OWN DEALERSHIP ONE DAY........KEEP UP THE GOOD WORK YOUNG MAN
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
all around, good experience!
okay, admittedly, car buying is stressful. but here, at my 4th dealership stop, the only hard part, was actually giving them all the necessary money once we knew that we wanted the vehicle. we had an appointment, jay mowrer, met me at the door and had the 2007 jeep wrangler rubicon, i was interested in front of the store ready to go. it had enough gas for a test drive. he was agreeable to go where i needed (had to pick up my son as the car was really for him) and showed us the advantages of the jeep on the test drive. he stayed after closing discussing it with us and arranged for us (with a small hold payment) to have it overnight so that we could get our mechanic to check it out. he even gave me his personal number for contacting him if there were any concerns. and, before the deal was finished i had actually used it several times. the jeep checked out as a gem and we closed the deal with a gentleman who was careful to dot the i's and cross all t's carefully, i think his name was, pat, i am afraid i forget i was the stressful part. there was a few minor touch ups which van devere agreed to do that i returned for within the week and jeremiah nichols in the service department, and jay also helped me figure out how to get the soft top loose above the door. finally, jay, personally printed off an owners manual for us as our jeep was missing one. and as this jeep was for my son, and he realized how much i liked it, quickly mentioned he'd found several jeeps for me if i were interested! i can only say, i'll be back. we paid off the jeep cash when we bought it, but accidentially wrote a portion of the amount due on an old checkbook from a closed account. when bob discovered the returned check and problem, he called and was very nice about the mistake which i promptly fixed the next morning. we have had the jeep for a couple of weeks now, and couldn't be happier if it were brand new. it awesome. all in all, a pretty great group of guys, particularly, jay, who kept things moving in the right direction. as a last note, we were even invited to a steak dinner, but, because we were out cruising in the jeep, we missed it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
satisfaction guarunteed
overall great service, again. second car purchased from vandevere, will continue to go there as well.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cars Sales At Van Devere Chevy Mike Conner
Mike Conner was a great sales person. Very helpful and Very kind. Got the Job Done!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase