Auto Solutions of Geneva

Reviews

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27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 8, 2017

    I bought a car here in January 2017, I was extremely happy with how smooth the whole process went! I dealt with Jesse and Carlos. Today I dealt with Duke... and the service department, they replaced bad sensor. They are very easy to talk with about car issue.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    February 17, 2017

    I bought a truck from Auto Solutions in Geneva over the phone after contacting them through the internet from Florida. I worked with Jesse who was nothing... but impressive. Vehicle needed some minor repairs which they took care off. I asked them to pick up and install a bug deflector and I would pay for it...they did so and covered the cost. I picked up the truck a month later and it had a noise in the rear. They got me right in....a rear wheel brake cylinder went...which had nothing to do with them...they replaced the cylinder,rear brake shoes and rear drums and covered it all....no charge to me. I am retired from the car business and was never a fan of service departments and to be treated like this was unbelieveable. Duke and Keith in the service dept..excellent. I wish everyone there the best of luck...well done !...thanks for everything..

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 17, 2017

    I recently purchased a car at auto solutions. Jesse spent 10 minutes on the phone with me. Result,3 days later he n Carlos had the paperwork all ready... to be signed,plates on a perfect car n financing for me.They answered all of my questions. I highly recommend dealing with either 1 if you want to buy a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    July 28, 2016

    I have bought cars from a bunch of different dealerships in my life and i must honestly say that this was the best experience i have had. The sales team... and general manager Jack were great. I told them exactly what i was looking for and they found it for me within a few days. I got the car at a great price and with the free lifetime powertrain warranty. I will definitely be going back there for my next vehicle!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    June 9, 2016

    The process of buying a car was easy. I was very impressed that I went in and drove my new to me car home the exact same day.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    April 21, 2016

    I bought my car in January 2016 . No wait time to talk to someone . Quick response from the bank . Have never bought a car with no hassles . Drove my new... car away in two day . Had one issue with my car . Brought it up to the service departments attention . They had me come in within a couple of days . Issue was resolved in a timely manner . Without falling asleep watching TV . I'm sure we have all done that . I highly recommend Auto Solutions of Geneva .

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    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 28, 2016

    I was stressing about finding a car when my boyfriend suggested Auto Solutions. Thank Goodness! So very pleased with how easy and efficient Auto Solutions... made my car buying process. They went out of their way to find just what I needed at a price that was right. The salesman Kevin was pleasant and thorough in explaining everything. I love my new car and recommend Auto Solutions to anyone looking for a pre-owned vehicle!

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    Does recommend this dealer
    Shopped for a used car
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  • 1.0 out of 5
    October 8, 2015

    Bought car from Geneva December 2014. Called Jack no call back on rusted wheel well - went to dealership Jack will call me back with info recall bla bla... - as of today 1 week later still waiting for call back. i will NEVER recommend or come back!

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    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 27, 2015

    Wow is all I can say about Auto-solutions in Geneva! One year ago today we purchased a car that was and still is wonderful. Today we were placed in yet... another WONDERFUL vehicle!! Again we worked with amazing people who are always 100% honest. We are never just a "sale" to this team, we are people and our complete satisfaction is important to Auto-Soultions as much as it is to us. Now I know people can say how great the dealership they went is but, I am telling you, there is no dealership that out ways the wonderful work ethics, pure respect, complete honesty, and family feeling you get when you step into Geneva's store! I will NEVER go anywhere but here for all of my car needs. To Pete, Jack, Ron, and Matt thank you!! Thank you for all the hard work you put in to make sure we the customers are COMPLETELY satisfied! Today We are as happy with our second new car as we were one year ago, the first time we bought a car.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 30, 2014

    a big thank you to jack and matt you guys made this process so much easier, after buying our first vehicle from auto solutions and only having it a month... it was totaled in an accident not sure what we were going to be able to do to replace it jack and matt jumped on it helped us get another vehicle and fast . they both went above and beyond on getting the process moving faster in less then a week we were in our new vehicle, you guys will always be highly recommended by us not only for the quick service but for dedication you have giving us on making sure we got what we wanted . you guys rock thank you so much. GO BILLS

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    Shopped for a used car
    Did make a purchase
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