Reviews
Excellent experience with the service department.
Excellent experience with the service department. Honest and efficient. They give detailed reports and even send video of the diagnostic testing.
Excellent experience with the service department.
Excellent experience with the service department. Honest and efficient. They give detailed reports and even send video of the diagnostic testing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're ecstatic to hear that you had an excellent experience with our service department at Porsche Englewood. Providing honest and efficient service, along with detailed reports and video diagnostics, is what we strive for. Thank you for your feedback!
I had the best experience with purchasing my new Porsche
I had the best experience with purchasing my new Porsche Macan. Great customer service and I definitely recommend this dealership. I especially want to recommend Jean, he was great
I had the best experience with purchasing my new Porsche
I had the best experience with purchasing my new Porsche Macan. Great customer service and I definitely recommend this dealership. I especially want to recommend Jean, he was great
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anna, we're pleased to hear that Jean and the team at Porsche Englewood provided you with a fantastic experience. Enjoy your new Porsche Macan, and thank you for recommending us!
had a flat tire, of the few Porsche dealerships in the
had a flat tire, of the few Porsche dealerships in the area, this is the only one that had it in stock. They took me in the following morning, and and had me on my way without any trouble. They took care of the warranty procedure. Very professional and friendly, comfortable seating area, and stellar service.
had a flat tire, of the few Porsche dealerships in the
had a flat tire, of the few Porsche dealerships in the area, this is the only one that had it in stock. They took me in the following morning, and and had me on my way without any trouble. They took care of the warranty procedure. Very professional and friendly, comfortable seating area, and stellar service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that our team at Porsche Englewood could assist you promptly and efficiently with your flat tire. Thank you for recognizing our professional service and comfortable facilities! Safe travels ahead!
Porsche Englewood was great to work start thru delivery.
Porsche Englewood was great to work start thru delivery. My salesperson Adam was knowledgeable, responsive, and on top of everything including a somewhat challenging sales environment outside of his control. The business mgr, Quentin, was also knowledgeable and prompt on all aspects of a smooth delivery
Porsche Englewood was great to work start thru delivery.
Porsche Englewood was great to work start thru delivery. My salesperson Adam was knowledgeable, responsive, and on top of everything including a somewhat challenging sales environment outside of his control. The business mgr, Quentin, was also knowledgeable and prompt on all aspects of a smooth delivery
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Adam and Quentin provided such a seamless experience at Porsche Englewood, even in challenging circumstances. Thank you for sharing your positive feedback with us! Enjoy the ride!
The service took almost 2 weeks to finish.
The service took almost 2 weeks to finish. It got delayed multiple times. We have no access to a loaner. Have to use Uber for 10 days.
The service took almost 2 weeks to finish.
The service took almost 2 weeks to finish. It got delayed multiple times. We have no access to a loaner. Have to use Uber for 10 days.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
What would you expect from your dealership if they had a
What would you expect from your dealership if they had a significant accident with your pristine Porsche? This dealership did nothing! There accident with my vehicle cost me substantially out of pocket for a replacement of a hi end German vehicle, not from this dealership, as they made it clear to me that "accidents happen" and that it was not their responsibility to keep me financially whole! So much for valuing a 2x Porsche customer both bought from the same dealership! Don’t let the slick showroom run by its condescending GM, Roger Detanico, lull you into a false sense of customer relations post sales. As a 10 year, 2X Porsche owner from this dealership, the attached pics are what Town Motors Porsche did to my pristine Macan S when I dropped it off for its annual servicing. Their accident with my car compromised the vehicle’s integrity, with no financial contribution from the dealership towards a replacement vehicle. As an FYI, upon further research, this dealership has a D- rating from the New Jersey Better Business Bureau. Know who you are doing business with before you spend circa $100k on your next Porsche.
What would you expect from your dealership if they had a
What would you expect from your dealership if they had a significant accident with your pristine Porsche? This dealership did nothing! There accident with my vehicle cost me substantially out of pocket for a replacement of a hi end German vehicle, not from this dealership, as they made it clear to me that "accidents happen" and that it was not their responsibility to keep me financially whole! So much for valuing a 2x Porsche customer both bought from the same dealership! Don’t let the slick showroom run by its condescending GM, Roger Detanico, lull you into a false sense of customer relations post sales. As a 10 year, 2X Porsche owner from this dealership, the attached pics are what Town Motors Porsche did to my pristine Macan S when I dropped it off for its annual servicing. Their accident with my car compromised the vehicle’s integrity, with no financial contribution from the dealership towards a replacement vehicle. As an FYI, upon further research, this dealership has a D- rating from the New Jersey Better Business Bureau. Know who you are doing business with before you spend circa $100k on your next Porsche.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had a very disappointing experience.
I had a very disappointing experience. The Second in a second year. They kept my car for 4 days for a regular oil change service and tire change ( tires which they store for me) Second time that the mechanic didn’t send a video. And the service agent said “ oh thats OK” Actually, not ok My appointment time was reserved a week in advance. Common courtesy requires advisement sooner of delays if any or a request for a change in appointment.
I had a very disappointing experience.
I had a very disappointing experience. The Second in a second year. They kept my car for 4 days for a regular oil change service and tire change ( tires which they store for me) Second time that the mechanic didn’t send a video. And the service agent said “ oh thats OK” Actually, not ok My appointment time was reserved a week in advance. Common courtesy requires advisement sooner of delays if any or a request for a change in appointment.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a pleasant experience with service department.
I had a pleasant experience with service department. I had an issue with my engine and it took few weeks to figure out the exact cause of the issue. Nico was very helpful and kept me updated frequently. I highly recommend the service dept at Porsche Englewood!
I had a pleasant experience with service department.
I had a pleasant experience with service department. I had an issue with my engine and it took few weeks to figure out the exact cause of the issue. Nico was very helpful and kept me updated frequently. I highly recommend the service dept at Porsche Englewood!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
David, we're delighted to hear that Nico and our service department at Porsche Englewood provided you with a positive experience. Thank you for your recommendation! If there's anything else we can do for you, just let us know.
Excellent buying experience.
Excellent buying experience.. travelled from PA and they took care of everything including delivering the car to my house since my schedule was booked …. Definitely recommend this dealership without hesitation!!
Excellent buying experience.
Excellent buying experience.. travelled from PA and they took care of everything including delivering the car to my house since my schedule was booked …. Definitely recommend this dealership without hesitation!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doug, we're delighted to hear that your experience with Porsche Englewood was excellent and convenient! Thank you for recommending us, and we hope you're enjoying your new car. Safe travels from PA!
Excellent experience.
Excellent experience.. a very low pressure environment and received a very fair deal on my car.. would definitely buy from this dealership again!
Excellent experience.
Excellent experience.. a very low pressure environment and received a very fair deal on my car.. would definitely buy from this dealership again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you had an excellent experience with us at Porsche Englewood! It's great that our low-pressure environment and fair deal met your expectations. We look forward to welcoming you back for future purchases!