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Brooks Motor Company

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)
Sales hours: 9:00am to 5:00pm
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Sales
Monday 9:00am–5:00pm
Tuesday 9:00am–5:00pm
Wednesday 9:00am–5:00pm
Thursday 9:00am–5:00pm
Friday 9:00am–5:00pm
Saturday 9:00am–2:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Dealer, good service, Professional

Channing was a pleasure to do business with. Very professional and helpful. Vehicles in great shape. Service dept. is excellent to deal with. They go above and beyond to make the customer happy and comfortable. Would recommend this dealer to anyone. Thanks to Channing, Bob, Sarah and the rest of the staff for a great buying experience.

Great Dealer, good service, Professional

Channing was a pleasure to do business with. Very professional and helpful. Vehicles in great shape. Service dept. is excellent to deal with. They go above and beyond to make the customer happy and comfortable. Would recommend this dealer to anyone. Thanks to Channing, Bob, Sarah and the rest of the staff for a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hreat Experience!

I would like to give a huge shout out to Brooks Motor Company!!! Once again we have had such an amazing experience in buying our second vehicle with you guys. We couldn?t be happier and more pleased with the way we were treated. Bobby Brooks and his team are wonderful and made the whole process extremely easy. Very grateful for that! Thank you all so much, and from our family to yours, we hope you have a very Merry Christmas!!!

Hreat Experience!

I would like to give a huge shout out to Brooks Motor Company!!! Once again we have had such an amazing experience in buying our second vehicle with you guys. We couldn?t be happier and more pleased with the way we were treated. Bobby Brooks and his team are wonderful and made the whole process extremely easy. Very grateful for that! Thank you all so much, and from our family to yours, we hope you have a very Merry Christmas!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

We had a great experience with Brooks Motor Company in Columbia, IL. The owner, Bob, and salesman Channing we very friendly. The process of purchasing at Brooks was by far the easiest and most pain free we've experienced. Would definitely recommend to anyone in the market for a new vehicle!

Great Service

We had a great experience with Brooks Motor Company in Columbia, IL. The owner, Bob, and salesman Channing we very friendly. The process of purchasing at Brooks was by far the easiest and most pain free we've experienced. Would definitely recommend to anyone in the market for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Extremly Professional, Top Notch Service

As a military member me and my family are constantly on the move from state to state and sometimes country to country so business encounters can range from positive to extremely negative. We recently had some misfortune hit our home and it required the need of a new vehicle as soon as possible. I know they say never pick the first vehicle you see during a search but I am glad we did. The staff at Brooks Motor Company where professional, inviting, and honestly made me and my wife feel like we were dealing with family. Channing and Bob thank you for your professional and courteous service your team at Brooks is second to none!!

Extremly Professional, Top Notch Service

As a military member me and my family are constantly on the move from state to state and sometimes country to country so business encounters can range from positive to extremely negative. We recently had some misfortune hit our home and it required the need of a new vehicle as soon as possible. I know they say never pick the first vehicle you see during a search but I am glad we did. The staff at Brooks Motor Company where professional, inviting, and honestly made me and my wife feel like we were dealing with family. Channing and Bob thank you for your professional and courteous service your team at Brooks is second to none!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you very much for your business. Call us back if we can ever help again. Enjoy your new Suburban.

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Deliverd as promised.

Bought this truck online,talked with Mr. Brooks several times. Everything he said about this truck was true. He was honest and straight foward,very easy to deal with. His Dealership is outstanding,very clean,excellent stock on hand. It was a plesure do deal with him. First-Rate

Deliverd as promised.

Bought this truck online,talked with Mr. Brooks several times. Everything he said about this truck was true. He was honest and straight foward,very easy to deal with. His Dealership is outstanding,very clean,excellent stock on hand. It was a plesure do deal with him. First-Rate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind comments. If we can ever help you again, don't hestiate to call us. - Bob Brooks

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