Reviews
Write a reviewUnhappy customer
Took my vehicle to them for repairs, bill was over $3000 in the engine problems we’re still there, took my money and didn’t fix anything. Their billboard says if you can’t afford a professional try an amateur You’re definitely better off with the amateur !!
Unhappy customer
Took my vehicle to them for repairs, bill was over $3000 in the engine problems we’re still there, took my money and didn’t fix anything. Their billboard says if you can’t afford a professional try an amateur You’re definitely better off with the amateur !!
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
As represented
We shopped the Phila/Balt/DC metro area for months, ALL the cars we visited were grossly misrepresented. After wasting so much time & gas, I finally convinced my daughter to make the 3+ hr trip to Loch Haven and it was well worth the trip. Was everything perfect? No, but well above everyone else's standards. Doug went out of his way to make us comfortable and help us get the car home. We had a few small issues when we went for inspection and Doug resolved the issues almost immediately. I highly recommend them and already forwarded their info to one of my very best customers who is also looking for their college age child. We are very happy with the value of our purchase and know we will get many miles (100-200K) w/out any major issues; we purchased a 328xit.
As represented
We shopped the Phila/Balt/DC metro area for months, ALL the cars we visited were grossly misrepresented. After wasting so much time & gas, I finally convinced my daughter to make the 3+ hr trip to Loch Haven and it was well worth the trip. Was everything perfect? No, but well above everyone else's standards. Doug went out of his way to make us comfortable and help us get the car home. We had a few small issues when we went for inspection and Doug resolved the issues almost immediately. I highly recommend them and already forwarded their info to one of my very best customers who is also looking for their college age child. We are very happy with the value of our purchase and know we will get many miles (100-200K) w/out any major issues; we purchased a 328xit.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Tom. It was a pleasure doing business with you, and we are so happy we could help you out.
Great car accurately represented and fairly priced
I bought an Oxford Green 2002 BMW530i in July. Five months and 6000 miles later, after spending a few bucks to take the car to the next level, I am totally pleased with a great car that I expect to enjoy driving for years to come. I could not be more pleased!
Great car accurately represented and fairly priced
I bought an Oxford Green 2002 BMW530i in July. Five months and 6000 miles later, after spending a few bucks to take the car to the next level, I am totally pleased with a great car that I expect to enjoy driving for years to come. I could not be more pleased!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Bob, for your business. We are so happy you love your car!