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Auto Express of Norfolk

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
Sales hours: 8:30am to 7:30pm
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Sales
Monday 8:30am–7:30pm
Tuesday 8:30am–7:30pm
Wednesday 8:30am–7:30pm
Thursday 8:30am–7:30pm
Friday 8:30am–5:00pm
Saturday 8:30am–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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rudeness

Very rude...dont work well with people . It reminds like carhop but worse. Very unpleasant to work with and lies, didnt want to work with you

rudeness

Very rude...dont work well with people . It reminds like carhop but worse. Very unpleasant to work with and lies, didnt want to work with you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience

We have bought two pick ups from them, wonderful experience, we will buy from them again. We recommend this dealer to many of our friends.

Great experience

We have bought two pick ups from them, wonderful experience, we will buy from them again. We recommend this dealer to many of our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very helpful goes out of there way to help

The best and customer service the best I would recommend Express auto to everyone I know. Very helpful I will by all my cars from them for now on

Very helpful goes out of there way to help

The best and customer service the best I would recommend Express auto to everyone I know. Very helpful I will by all my cars from them for now on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buying car experience

I have had a wonderful experience with buying cars twice at Auto Express and also recommended a friend who also bought a car from them. Brandon was our sales person and was not pushy at all and everything went very smooth!!

Buying car experience

I have had a wonderful experience with buying cars twice at Auto Express and also recommended a friend who also bought a car from them. Brandon was our sales person and was not pushy at all and everything went very smooth!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fast and Friendly Staff

I bought a used car six months ago and had a great experience not one problem. The staff was very friendly and the kicker they drove the car to me to test drive. I would HIGHLY recommend Auto Express to anyone.

Fast and Friendly Staff

I bought a used car six months ago and had a great experience not one problem. The staff was very friendly and the kicker they drove the car to me to test drive. I would HIGHLY recommend Auto Express to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership

These guys were great to work with.. I am in love with the truck and will be telling my friends to go their. Joe and Paul are great guys

Great dealership

These guys were great to work with.. I am in love with the truck and will be telling my friends to go their. Joe and Paul are great guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Shady

Sold me a vehicle leaking antifreeze and then refused to fix it when I had to have it towed to a place that they weren't ok with.

Shady

Sold me a vehicle leaking antifreeze and then refused to fix it when I had to have it towed to a place that they weren't ok with.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Couldn't be happier!

Everyone I worked with were super helpful! I never felt pressure and I could tell they were working hard to find me the right car for my family at a price I could afford

Couldn't be happier!

Everyone I worked with were super helpful! I never felt pressure and I could tell they were working hard to find me the right car for my family at a price I could afford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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