MemberCar

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 9:00 AM - 5:00 PM

MemberCar Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

9:00 AM - 5:00 PM

Saturday

9:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2009

Live Market Pricing

...


MemberCar utilizes live market pricing that provides competitive prices on all of our pre-owned vehicles to determine the fair retail price on every vehicle. Our promise is that we hand pick these quality vehicles and offer them to our customers at a fair price. Most of our inventory comes from our Partner Nico Buys Cars. We are aggressively seeking the best deals in the market and willingly pass the savings onto our customers. This means that you will always know our very best price posted upfront on our website. MemberCar is committed to provide the vehicles you want at the right price.

This live market pricing will not only save you money, but it will save you time as well. We do not set our prices high so that our customers can play a negotiating game with us because we know that you don't want to waste your time negotiating with us. Our low pricing strategy makes the car buying process for our customers hassle free and allows us to focus more on the experience. Here at Krietz Auto we are committed to excellent customer service and making sure your experience is simple, fair and transparent.

We achieve this live market pricing through over 30,000 pre-owned websites. Because most car buying research is done strictly online, we use this data to offer the most competitive prices to create the best value for our customers. Also, can you link the "live market pricing" in the box to the right of the slide show to the pre-owned pricing tab instead of the inventory page.

"The Automotive Concierge"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
445 lifetime reviews. Includes reviews of MemberCar from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 21, 2020

    We saw a car we were interested in for our daughter and decided to go to the MemberCar dealership to check it out. We talked to Jordan over the phone... who pleasantly told us the car is available. When we arrived at MemberCar, Anthony was the salesman who assisted us. We test drove the car and decided to buy it. Anthony and Maddie were very helpful and made the paperwork process easy. After we bought the car, we noticed a couple of issues with the car. Anthony promised us that he would take care of the problems through their service department. Sure enough, he kept his word, and Jazmin in the service department was very helpful as well. Very good people at this dealership. Would do business with them again. Thanks!!

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  • 5.0 out of 5
    August 5, 2020

    I reached out to see if the car was still available, and Tyler responded right away to let me know the details. I scheduled a test drive for the next... day, and the car was clean and waiting for me when I arrived. Maddie helped me with the test drive and then later that afternoon with the purchase. She was friendly and the entire transaction was smooth. I enjoyed my interactions with everyone in the office, and they made the process easy.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • November 29, 2014

    I just rolled off the lot in my 2011 Hyundai Genesis! I'm absolutely thrilled with it. I found the car on an Internet search that lead me to MemberCar.... I received a prompt call from my Internet inquiry and ventured to Rockville to test drive the car with Robbie. It was snowing that day but everything was ready for my experience. We were not sure about the dealership as the site is more like a warehouse with an office tacked on it. However, Robbie was professional and patient so we continued with our conversation. We didn't buy that day as we were still unsure of the deal and needed to think about it. Robbie assured us that he'd honor his words just the same if we came back later. After a horrible experience at another dealership, we decided that this car and this price at MemberCar was the best. So, we came back and signed the final deal with Robbie and Carl. We would have no problem sending anyone to Robbie and Carl to purchase their next car! They are full of integrity and kindness. Thank you both for helping us get the most beautiful car in the world!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 15, 2020

    Due to the coronavirus pandemic I was in the market looking for a vehicle. I noticed member car had a vehicle I always wanted so I contacted them to arrange... an appointments to view the vehicle. The dealership is 10 minutes away from the Shady Grove Metro which was very convenient. Tyler was very welcoming and professional. He definitely went above and beyond to make sure I am satisfied with my choice. I had another dealership to visit on the same day so I did not make my decision then. My experience at the second dealership was horrible. Sales persons being too pushy, vehicle had a high price point with a lot of miles. At this point I have made up my mind to purchase from Member car because they were upfront and professional during our encounter. I contacted Tyler and informed him that I will be back to purchase and finalize my decision. It was the best choice I made and I am pleased with the service from member car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2020

    Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue... at Member Car appeared. I clicked on the ad and I was hooked on the vehicle. I immediately called and within the hour I was test driving the vehicle. Within two hours of my initial call, I was trading in my small car and signing the papers for the SUV. Yes, that easy! Jordan was my salesman, but everyone in the office helped out. There was absolutely NO PRESSURE at all! I loved that the staff didn't have to dress up in suits and ties but allowed to dress business casual. Their attire fit perfectly with their personalities......kind, funny, respectful, helpful, and was able to answer any of my questions. I will definitely recommend Member Car to my family and friends. Great vehicle, great value, great service, great staff! Thank you for a pleasant experience

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2020

    Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue... at Member Car appeared. I clicked on the ad and I was hooked on the vehicle. I immediately called and within the hour I was test driving the vehicle. Within two hours of my initial call, I was trading in my small car and signing the papers for the SUV. Yes, that easy! Jordan was my salesman, but everyone in the office helped out. There was absolutely NO PRESSURE at all! I loved that the staff didn't have to dress up in suits and ties but allowed to dress business casual. Their attire fit perfectly with their personalities......kind, funny, respectful, helpful, and was able to answer any of my questions. I will definitely recommend Member Car to my family and friends. Great vehicle, great value, great service, great staff! Thank you for a pleasant experience

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    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2020

    As always, my most recent car buying experience was excellent. We have been buying cars from David W. for years. I traded in two older Audis and bought... a gently used 2018 model. Service and transparency in everything. Jordan made it all easy

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  • 5.0 out of 5
    May 17, 2020

    Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up with... a call. When we arrived to test drive the vehicle, Maddie had it fully ready with a fresh detailed cleaning and waiting at the door. We of course fell in love with the vehicle. We had a trade in, David was exceptionally knowledgeable and very transparent on how they arrived at the trade in value for our vehicle. Trust and integrity in a buying experience is very important to us and David truly met out expectations around that. Buying time was quick and easy and we left being a new and very happy customer of MemberCar. This will be our first place we will go for our future car buying needs,

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  • 5.0 out of 5
    May 17, 2020

    Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up with... a call. When we arrived to test drive the vehicle, Maddie had it fully ready with a fresh detailed cleaning and waiting at the door. We of course fell in love with the vehicle. We had a trade in, David was exceptionally knowledgeable and very transparent on how they arrived at the trade in value for our vehicle. Trust and integrity in a buying experience is very important to us and David truly met out expectations around that. Buying time was quick and easy and we left being a new and very happy customer of MemberCar. This will be our first place we will go for our future car buying needs,

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    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 25, 2020

    It's a wonder there aren't more dealers like this. Honest, fair, no pressure. Zero negotiating necessary - prices were fair and fees minimal. Maddie was... genuinely friendly and professional - complete contrast to the pushy car salesman stereotype you might find at other dealerships. Entire process took less than two hours, test drive included. Highly recommend this dealership. Make it your first stop.

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    1 people out of 1 found this review helpful. Did you?
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