MemberCar

We saw a car we were interested in for our daughter and decided to go to the MemberCar dealership to check it out. We talked to Jordan over the phone... who pleasantly told us the car is available. When we arrived at MemberCar, Anthony was the salesman who assisted us. We test drove the car and decided to buy it. Anthony and Maddie were very helpful and made the paperwork process easy. After we bought the car, we noticed a couple of issues with the car. Anthony promised us that he would take care of the problems through their service department. Sure enough, he kept his word, and Jazmin in the service department was very helpful as well. Very good people at this dealership. Would do business with them again. Thanks!!

I reached out to see if the car was still available, and Tyler responded right away to let me know the details. I scheduled a test drive for the next... day, and the car was clean and waiting for me when I arrived. Maddie helped me with the test drive and then later that afternoon with the purchase. She was friendly and the entire transaction was smooth. I enjoyed my interactions with everyone in the office, and they made the process easy.

I just rolled off the lot in my 2011 Hyundai Genesis! I'm absolutely thrilled with it. I found the car on an Internet search that lead me to MemberCar.... I received a prompt call from my Internet inquiry and ventured to Rockville to test drive the car with Robbie. It was snowing that day but everything was ready for my experience. We were not sure about the dealership as the site is more like a warehouse with an office tacked on it. However, Robbie was professional and patient so we continued with our conversation. We didn't buy that day as we were still unsure of the deal and needed to think about it. Robbie assured us that he'd honor his words just the same if we came back later. After a horrible experience at another dealership, we decided that this car and this price at MemberCar was the best. So, we came back and signed the final deal with Robbie and Carl. We would have no problem sending anyone to Robbie and Carl to purchase their next car! They are full of integrity and kindness. Thank you both for helping us get the most beautiful car in the world!

Due to the coronavirus pandemic I was in the market looking for a vehicle. I noticed member car had a vehicle I always wanted so I contacted them to arrange... an appointments to view the vehicle. The dealership is 10 minutes away from the Shady Grove Metro which was very convenient. Tyler was very welcoming and professional. He definitely went above and beyond to make sure I am satisfied with my choice. I had another dealership to visit on the same day so I did not make my decision then. My experience at the second dealership was horrible. Sales persons being too pushy, vehicle had a high price point with a lot of miles. At this point I have made up my mind to purchase from Member car because they were upfront and professional during our encounter. I contacted Tyler and informed him that I will be back to purchase and finalize my decision. It was the best choice I made and I am pleased with the service from member car.

Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue... at Member Car appeared. I clicked on the ad and I was hooked on the vehicle. I immediately called and within the hour I was test driving the vehicle. Within two hours of my initial call, I was trading in my small car and signing the papers for the SUV. Yes, that easy! Jordan was my salesman, but everyone in the office helped out. There was absolutely NO PRESSURE at all! I loved that the staff didn't have to dress up in suits and ties but allowed to dress business casual. Their attire fit perfectly with their personalities......kind, funny, respectful, helpful, and was able to answer any of my questions. I will definitely recommend Member Car to my family and friends. Great vehicle, great value, great service, great staff! Thank you for a pleasant experience

Yesterday morning I didn't wake up expecting to purchase an SUV, but boy I sure did! While reading my email, an advertisement for a nice Nissan Rogue... at Member Car appeared. I clicked on the ad and I was hooked on the vehicle. I immediately called and within the hour I was test driving the vehicle. Within two hours of my initial call, I was trading in my small car and signing the papers for the SUV. Yes, that easy! Jordan was my salesman, but everyone in the office helped out. There was absolutely NO PRESSURE at all! I loved that the staff didn't have to dress up in suits and ties but allowed to dress business casual. Their attire fit perfectly with their personalities......kind, funny, respectful, helpful, and was able to answer any of my questions. I will definitely recommend Member Car to my family and friends. Great vehicle, great value, great service, great staff! Thank you for a pleasant experience

As always, my most recent car buying experience was excellent. We have been buying cars from David W. for years. I traded in two older Audis and bought... a gently used 2018 model. Service and transparency in everything. Jordan made it all easy

Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up with... a call. When we arrived to test drive the vehicle, Maddie had it fully ready with a fresh detailed cleaning and waiting at the door. We of course fell in love with the vehicle. We had a trade in, David was exceptionally knowledgeable and very transparent on how they arrived at the trade in value for our vehicle. Trust and integrity in a buying experience is very important to us and David truly met out expectations around that. Buying time was quick and easy and we left being a new and very happy customer of MemberCar. This will be our first place we will go for our future car buying needs,

Outstanding service at start of online shopping throughout the whole process. Maddie K. quickly responded to our email inquiry and then followed up with... a call. When we arrived to test drive the vehicle, Maddie had it fully ready with a fresh detailed cleaning and waiting at the door. We of course fell in love with the vehicle. We had a trade in, David was exceptionally knowledgeable and very transparent on how they arrived at the trade in value for our vehicle. Trust and integrity in a buying experience is very important to us and David truly met out expectations around that. Buying time was quick and easy and we left being a new and very happy customer of MemberCar. This will be our first place we will go for our future car buying needs,

It's a wonder there aren't more dealers like this. Honest, fair, no pressure. Zero negotiating necessary - prices were fair and fees minimal. Maddie was... genuinely friendly and professional - complete contrast to the pushy car salesman stereotype you might find at other dealerships. Entire process took less than two hours, test drive included. Highly recommend this dealership. Make it your first stop.