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Ken Pollock Nissan

(367 reviews)
Visit Ken Pollock Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–5:00pm
Tuesday 9:00am–7:00pm 7:00am–5:00pm
Wednesday 9:00am–7:00pm 7:00am–5:00pm
Thursday 9:00am–7:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed
New (888) 854-1208 (888) 854-1208
Used (888) 881-8359 (888) 881-8359
Service (888) 882-3169 (888) 882-3169

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Pollock Nissan from DealerRater.

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Excellent buy experience, Gavin was extremely impressed,

Excellent buy experience, Gavin was extremely impressed, no pressure ,great explanation of the features , easy. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Oscar, thank you for your kind words and this wonderful review about your buying experience with Gavin and Ken Pollock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help! Thank you so much again for your feedback! We hope you have a great day!

Purchased new vehicle.

Purchased new vehicle. The is my 2nd Rogue from amen Pollack. Salesman Phil Pizano made this sale go so smoothly from start to finish. Would highly recommend both he and Ken Pollack Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for this wonderful review! Thank you for continuing to choose Ken Pollock Nissan for your vehicles and for the recommendation! We're here if you need anything. Enjoy your new Rogue!

Polite,informative, knowledgeable Great

Polite,informative, knowledgeable Great inventory, fair Efficient and made the process easy. Highly recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for this wonderful review of our team and dealership. We are happy to hear the process was easy and we appreciate the recommendation. If you need anything, we're always happy to help. Have a great day!

Consumer response

Great people to work with.

Consumer response

Great people to work with...fair and honest.

Wonderful Experience!

Wonderful Experience!! Second purchase from Ken Pollack Nissan, Shawn was great, went up and beyond!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for this wonderful review! We appreciate that you chose Ken Pollock Nissan for yet another purchase! We're always happy to help so if you need anything let Shawn know. Enjoy your new ride!

Took the time for explaining to get a good understanding

Took the time for explaining to get a good understanding of what was needed to know and what the difference in and what options are available

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Wjl, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

It was the easiest time we ever had buying a car.

It was the easiest time we ever had buying a car. Gavin was the sweetest and most helpful salesman we ever had in our years buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for these kind and thoughtful words about Gavin! He's always happy to help if you need anything. Enjoy your new car!

As always, very professional, friendly, and helpful.

As always, very professional, friendly, and helpful. This is my third Nissan. First one purchased in Delaware. The second and third from Ken Pollack Wilkes Barre. Thank you .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Elizabeth Hoegg, thank you for sharing your positive experiences and for continuing to choose Ken Pollock Nissan! Please let us know if there is anything else we can do for you; we are more than happy to help!

These guys are the best!

These guys are the best! They will bend over backwards for you to get you in a new car. I'm now on number 13. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jim Lucadamo, it's experiences like yours that really keep us motivated! 13 cars! Wow. Thank you very much for continuing to choose Ken Pollock Nissan time and again! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review!

My recent purchase of a new 2024 Sentra SR at Ken

My recent purchase of a new 2024 Sentra SR at Ken Pollocks Nissan was a pure delight from the beginning to end. My salesperson Dyann was first-rate on her knowledge of the vehicle and how she respectively treated me as not only a customer but a person. Jacob provided astonishing service and treatment to me in regards to financing even though I badgered him in regards to both sides agreeable end numbers. I love my Nissan and it performs remarkedly. This is my 4th new Nissan from Ken Pollocks and it won't be my last. Nissan and Pollocks I say to you "Impressive - Great Job - Awesome Congrats Keep up the good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello! Thank you for continuing to choose Ken Pollock Nissan for your new vehicles. We are so happy to hear that you had another wonderful experience with Dyann and Jacob when purchasing your new Sentra! We're here if you need anything. Enjoy your new car!

Tis is my second new truck purchase.

Tis is my second new truck purchase. My sales person was knowledgeable and very patient with me. I changed my mind more than once. If you need a new vehicle stop by Ken Pollock Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Gregory Aulisio, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!