Bickmore Auto Sales

I bought a used Subaru Outback from Bickmore Auto and I love it. More importantly I loved the process. I had one guy that was with me from start to finish and Credit Union they paired me up with for financing has been wonderful. The whole experience was so positive my wife also bought a new car there too. I had been putting off buying a car for years--if I would have known how easy and friendly Bickmore was going to be I would have bought one sooner.

I have bought about a dozen vehicles in my life. All from new car dealerships and I have never been treated with the professionalism and respect that I received from Brian and his team at Bickmore Auto Sales. I called a couple days ago to ask about the truck I wanted to buy and started working with Kent, who went over the Carfax with me then went out in the rain and cold to send me pictures of it. I got busy over the next couple days and didn't have a chance to make it in, and Kent was so polite and friendly in following up with me. When I finally made it in to look at the truck a couple days later, Kent was on vacation so Larry and Brian helped me with the purchase. I got a great deal, I absolutely love the truck and what I appreciated the most was the complete lack of high pressure sales tactics I've grown accustomed to expect from car dealers. 10/10 will be recommending Bickmore to anyone I know looking for a good deal on a good car or truck.

Great inventory, professional sales representatives, very knowledgeable and committed to help a buyer from start to finish. Would definitely recommend anyone looking for an easy car buying process to stop by BickmoreAuto in Gresham.

Don’t do it! Unless you have a real mechanic come with you! You’ll save yourself a lot of trouble

Don't trust them they have a mechanic there they just don't want u to know and I just got told they and subaru stalled me so I couldn't bring the wrx back well if they don't give me something better I will be seeing then in court I got the proof so do the right thing or it won't be good look at pure vibe u want that to happen to u

At least they responded to my inquiry... but won't answer any of my questions, won't even tell me if the vehicle is still on the lot. All I get in reply is a phone number and to call them.

I’ve never written anyone a negative review, but the day has come I feel I have to warn others in hopes they don’t experience what has happened to us. We bought a used jeep for a bit over 10k and worked with Bill. We then brought it to a jeep dealership and had an inspection done with the plan to get new tires, which we knew were needed. The dealership quoted 9k worth of issues, not counting the tires. We then brought it to a family owned mechanic to make sure we weren’t getting taken advantage of and was quoted 9,500 worth of damage. Both said we were lucky the engine didn’t over heat and leave us stranded somewhere. They were appalled we had just bought this vehicle with bo mention of any issues or concerns. They said there was clearly a lot of issues with it and a dealership would have/should have know this if they bothered to look. I don’t know how this company can sleep at night knowing they are taking advantage of people and selling unsafe vehicles. We called to discuss this and was immediately met with defensiveness and a serious attitude. We were told “you bought a used car, what did you expect?” There was so much damage, the car was in the shop 2 weeks, leaving us with 1 car. Our 10k car turned into a 20k car and we didn’t even get the needed tires yet due to all these unexpected costs that every quote said needed immediate resolution for safety issues. This has truly been the worst experience.

Sold me a truck that they didn't have a title to so they couldn't add title transfer fees to my bank loan. Said they don't do that. My bank said if they would of sent the title transfer fees over to them they would of gladly covered the charge. Bickmore is a joke. Make sure you ask if they have the title in hand. Also ask for title transfer to another state up front an ask them if they include that before you buy. Truck I got while test driving. The truck pulled to the right allot. No big deal. It's a 2002. Mirror blinker driver side didn't work. Asked Kent to to look into that aleast so I could replace or they could. Didn't do that either. Old owner or someone either cut a wire or it broke. I traced it down took 5minutes. Spliced it back to mirror an bam it worked.

My first attempt was by email. No response was received within 24 hours. I checked the website, and it was still listed as available. I made a phone call, and it went to voicemail. No response was received within 24 hours. I checked the website again, and the car was STILL listed as available. Since Bickmore has 2 lots, and 2 phone numbers, I called the 2nd location. This time, a salesman answered the phone. I was told the specific stock number I was calling about had been sold. The salesman never asked what I wanted, or offered anything else that might be close to what I wanted. Also, later that day, I did receive a return call back, telling me the car was sold. Not sure if that was from the email, or the voice mail. I think this dealership's lack of a timely response, and failure to inquire what might work for me, is well below almost anyone's expectations.

Hey I would like to say thank you guys for helping me get the car I wanted at the best price and for the friendly service you showed me and for the fast service and the honesty you gave on your vehicle's and the patience that you guys had when I came in keep up the good work thanks again