Reviews
The Viva Nissan family was very helpful and took the stress of buying a new car away. They were all very friendly and knowledgeable. A great plus you leave the dealership with your appointment for your first oil change, one less thing to worry about!
The Viva Nissan family was very helpful and took the stress of buying a new car away. They were all very friendly and knowledgeable. A great plus you leave the dealership with your appointment for your first oil change, one less thing to worry about!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your positive experience with us! We're so glad to hear that our team was able to make your car buying process stress-free and that you found our staff to be friendly and knowledgeable. We also love providing that extra perk of scheduling your first oil change before you leave. We appreciate your business and hope to see you again in the future!
I would like to thank Sebastian Moncayo, Service Advisor, at VIva Nissan as well as Anisa who helped me schedule my recall service. Matthew and his helper came to my home to pick up my 2023 Rogue because I am pretty much homebound these days except for going to medical appointments. Now my recall has been checked, my oil has been changed, I have a new filter, and everything has been evaluated. I can't thank all of you enough! I appreciate your kindness and your special care for me today. I would recommend Viva Nissan to anyone. Thank you so much! Jan Palmer
I would like to thank Sebastian Moncayo, Service Advisor, at VIva Nissan as well as Anisa who helped me schedule my recall service. Matthew and his helper came to my home to pick up my 2023 Rogue because I am pretty much homebound these days except for going to medical appointments. Now my recall has been checked, my oil has been changed, I have a new filter, and everything has been evaluated. I can't thank all of you enough! I appreciate your kindness and your special care for me today. I would recommend Viva Nissan to anyone. Thank you so much! Jan Palmer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
"Thank you so much for taking the time to share your positive experience with us, Jan! We are delighted to hear that Sebastian, Anisa, and our team were able to provide exceptional service for you and make the process convenient for your situation. We truly appreciate your recommendation and look forward to assisting you in the future. Thank you for choosing Viva Nissan!" #CustomerSatisfaction #ExceptionalService #VivaNissan
My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!
My salesman, Ivan, was awesome, as was the dealer for my purchase of a new 2025 Nissan Kicks SR AWD in beautiful Arctic Ice Blue from Viva Nissan in El Paso, TX. Ivan is the very best salesman I have ever dealt with in my over the 50 years of new car buying, and the purchase of my 5th Nissan, and 2d Kicks. Viva Nissan gave me a discounted price from the MSRP price, online through the Navy Federal Credit Union’s “True Car” program and stuck to it. Ivan didn’t add a bunch of extra charges beyond the MSRP that I didn’t want, like the other dealers did. I had previously received a non discounted price from a different dealer through the Nissan Buy@Home program, but the dealer would not honor the price. He added over $2,000 in charges, ignored the Nissan deal, and would not use the cheaper sales tax for where I live. Ivan is an excellent and caring salesman who cut through all the negotiation tactics and games that other dealers use. He made it possible for me to do everything online or over the phone. Then, he drove about 65 miles one way and delivered the car to me at my home. I highly recommend Viva Nissan and would love to buy another car from them with Ivan as the salesman. He is fantastic, the best ever!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave such a positive review about your experience at Viva Nissan! We are so happy to hear that Ivan provided excellent customer service and helped you with your purchase of a new Nissan Kicks. Our team is dedicated to making every customer experience a seamless and enjoyable one. We appreciate your loyalty and look forward to assisting you with any future car buying needs. Thank you again for choosing Viva Nissan and for your kind words about Ivan, he truly is fantastic!
Joeed is absolutely awesome. He made it super easy to buy my in out my lease. He was great at keeping me updated and providing fast service.
Joeed is absolutely awesome. He made it super easy to buy my in out my lease. He was great at keeping me updated and providing fast service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I bought out my lease with Jooed. He was awesome and patient through the entire process. Highly recommend to ask for him if you're in the market to buy.
I bought out my lease with Jooed. He was awesome and patient through the entire process. Highly recommend to ask for him if you're in the market to buy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
I went to service my car that I bought there and they didnt told me my battery supposed to be replace. Im very disappointed
I went to service my car that I bought there and they didnt told me my battery supposed to be replace. Im very disappointed
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
D, thank you for taking the time to leave us feedback about your experience with us.
Great service from the service writer. Service was done pretty quick. Happy with the time it took.
Great service from the service writer. Service was done pretty quick. Happy with the time it took.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mquintana2, thank you so much for the positive review!
Dealership is always on top of follow and making sure guest are taken care of. Sebastian in service department is the best!
Dealership is always on top of follow and making sure guest are taken care of. Sebastian in service department is the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Westhouston31, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!
Loved this dealership, my service was quick and easy, thanks to Stephanie keeping me in the loop!
Loved this dealership, my service was quick and easy, thanks to Stephanie keeping me in the loop!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Was a great experienced with Viva dealership. From finance department to the sales department they were all great and showed professionalism and customer service. Definitely recommend to my friends and family. Mr Salais (salesman) is outstanding, and on point and I was not pressured to make decisions. I have been to other competitive dealerships and never felt at ease and very stressful, with their loud music and abnoxious salesman and so unprofessional salesmen. Definitely Viva dealership will be my choice from now on. Highly recommend to everyone here in El Paso Texas.
Was a great experienced with Viva dealership. From finance department to the sales department they were all great and showed professionalism and customer service. Definitely recommend to my friends and family. Mr Salais (salesman) is outstanding, and on point and I was not pressured to make decisions. I have been to other competitive dealerships and never felt at ease and very stressful, with their loud music and abnoxious salesman and so unprofessional salesmen. Definitely Viva dealership will be my choice from now on. Highly recommend to everyone here in El Paso Texas.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Odn4cer, thank you for taking the time to leave a review for us at Viva Nissan. We're happy we could meet your expectations!