Fox Acura

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
534 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 30, 2019

    Friendly, caring, professional. Ray does a great job taking care of my MDX. Jerry does a great job in sales, he always talks to us when we bring our MDX... in for service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your outstanding review, Dwight! I'm very happy to hear that Ray and Jerry are of such help to you. We strive to provide excellent customer... service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 28, 2019

    Walter is always very helpful, I came in for an oil change. I received an update very quickly and an inspection discovered air and cabin filters needed... replacement. Happy all done in one visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Bernard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share i...t with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 28, 2019

    I felt the Efficiency and politeness of the staffers was excellent. The facility was clean and well organized. I liked the availability of the drinks and... snacks

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your marvelous feedback, Susan. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as ...well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 25, 2019

    There is a clear explanation of work done. There are budget options if needed (work that should be done now and work that can wait). Car washed. Work... done earlier than promised.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Amanda, we can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so a...gain. Best, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 20, 2019

    Always great polite and clear service. Simply clean, fast, personable, professional service. Good coffee, cookies, popcorn how can you beat it!

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    Came in for service or repair
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    Dealer Response

    To say thank you is not enough, James! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please st...op by Fox Acura again! Best regards, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 13, 2019

    Chris Peterson, Sales Manager Dan Westrate, and Ray in service were all helpful, patient and knowledgeable. The new Acura RDX driving experience sold me... from the minute I pulled out of the dealership

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Paul, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chris, Dan, and ...Ray were there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 10, 2019

    Chris our sales guy. Plus the fact they came down so far on price that we bought a car a year ahead of plan

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    Dealer Response

    Mark, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Acura! If there is... anything else we can do for you, please feel free to give us a call. Best regards, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 10, 2019

    Pick up and replace is invaluable and the reason I keep coming back to Fox. A pleasure every time I have to have service done.

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    Came in for service or repair
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    Dealer Response

    Adam, thank you for the feedback! We are happy to hear about your positive experience at Fox Acura, and we are grateful you chose us for your automoti...ve needs. We look forward to working with you again in the future! Thanks again, Paul Nielsen, pnielsen@foxmotors.com

  • 4.0 out of 5
    July 10, 2019

    Very pleasant service advisor and clean car when service was complete. Inspection of completed work should be considered. Pleasant and helpful advisor.

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    Came in for service or repair
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    Dealer Response

    Thank you for leaving us this great review, Yvonne! We are very happy to hear that we could be so helpful during your recent visit with us. We look f...orward to seeing you back again in the future. Take care, Paul Nielsen, pnielsen@foxmotors.com

  • 5.0 out of 5
    July 4, 2019

    The professionals that take care of my needs every time one of my Acuras require service. Ray, Craig and Smiley are the absolute best.

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    Came in for service or repair
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    Dealer Response

    Thank you for writing about your visit with us, Hugh! I am happy to hear that Ray, Craig, and Smiley were able to provide you with the outstanding cus...tomer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, Paul Nielsen, pnielsen@foxmotors.com

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