Very helpful service honest and never pushy enjoyed the purchasing process Thank you for a quality experience Had an outside mechanic checkout the car... and he found reliable purchase opportunity
Purchased as-is $5,000 used car on 6/11/19 and car blew head gasket on 6/13/19. 2 days!!! Asked dealer to refund price minus $500-$1000 and dealer... refused. Dealer sold LEMON and won't stand behind their inventory. If 2-3 weeks after purchase, we wouldn't ask; but, it was only 2 days and the car left our 16 year old son on the side of the road. Salesman refused to give me owner's name or let me talk to the owner. We weren't asking for a full refund; but, work with us since you sold us a LEMON. We guess our $5,000 paid salesmen's salaries for the month. Obviously the owner has no problem sleeping at night. All other small auto dealers that I've spoken with in the past 3 days said they would have taken the car back. $5,000 might not be much to Cabriolet Motors when they sell cars that are $40,000 to $200,000; but, $5,000 was a lot for us when our son was going to make the $160 monthly payment and the insurance payment. Trying to teach life lessons to our son and Cabriolet Motors definitely did that - that people suck.
I am one of those people that gets TRULY stressed at the idea of making a big purchase. I feel like I have to research everything to the extreme, stay... up at night worrying about getting the best deal, and then I still worry that I haven't been able to find all the specs I want. I also tend to have buyers remorse. As I am sure you can imagine, this doesn't make me an "easy customer." I walked into Cabriolet after doing a fair amount of research on Mercedes convertibles, the salesman at the dealership, Dave, approached me and from there on out everything was so simple. Even with all my quirks and questions, he was patient. I have never been happier with a purchase in my life. I feel like I got a great deal, the car is awesome, Dave wasn't pushy or condescending. Since I bought from him, I have sent my sister in to look at cars and she agrees, Dave may be the nicest guy in this business.
Went to look at a used vehicle in their showroom and once I received their trade in value on my vehicle, I was shocked2012 Acura MDX 69200 miles ($12,500).... The salesman stated that the burgundy color on my vehicle is an unwanted color and it would stay on his lot for a while trying to sell. He said go down to carmax and auction usa to get a value. I did and the value was $14,500. Stay away from these people due to them low balling you on a trade.
Bought this CLK430 looked showroom new, I ask many questions as I was an out of town buyer and all my answers were this is a very nice car runs great so... I bought it and when it arrived it was missing a jack cover but oh well, it was dirty so went to the car wash before putting in garage WHAT a surprise the next morning the showroom finish was gone and holy smokes all the scratches and chips really jumped out, did I ever get scammed. They talked about being true and honest and now wont even answer a text. Guess what the next step is going to be Eric!
I inquired about a vehicle that I wanted to purchase. It was impossible to get any info on the car or even a call back. I will not be purchasing a vehicle... from them.
I was looking for a very specific car and found it at Cabriolet Motors. They had extensive photos on line and would send any additional photos should you... need them. Literally more than 100 pictures. They allowed me to have the car checked out by a Mercedes repair shop nearby this giving me further assurance. I flew to Raleigh from DC to pick the car up and drive back. They picked me up at the airport and took me to the dealership. I finished the paperwork and off I drove. Great experience. It’s been five months and I still love my Mercedes S 400. Thanks!
I had searched for a specific car and found it at Cabriolet Motors. I flew down to Raleigh and was picked up by Will Lanter. Will was excellent and he... walked through the entire process in an honest and open manner. The car was exactly as advertised. The 131 pictures they posted of my Mercedes S 400 gave me the confidence needed to purchase sight unseen. I would absolutely buy another car from them.
I bought two Mercedes from them and both times they treated me great. The prices were well under book and when one car had an electrical issue they promptly... fixed it. They are just good honest people to deal with.
Bought 2 Porsches from Cabriolet Motors. Friendliest staff. Easiest transactions. Love my car. Got my first Porsche in 2012. Traded up to a 911 this year.... Received a trade in allowance significantly higher then any other dealer in the Triangle. Don't bother going any place else for a luxury pre-owned vehicle.