Reviews
Thank you VW Inver Grove!
We purchased a 2021 Volkswagen Atlas from Rick Dutton and he was great to work with. He spent a lot of time explaining all of the features on the vehicle. Added bonus he had a fun sense of humor and we will definitely recommend him to family and friends. The other folks we dealt with at the dealership also did a nice job and were friendly - no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
While traveling through the area and seeking to meet our...
While traveling through the area and seeking to meet our luncheon friends, my Passat’s low oil light came on. “What do we do! We’ll miss our luncheon meetings!” We drove over to IGH VW service department and they quickly and efficiently topped off the oil in a few minutes. We were able to get to meet our friends thanks to IGH VW. A special shout out to Matt from their service department for being so helpful and kind. I can’t say enough how happy I was with IGH VW. Thanks so very much!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Seriously buy from here
Easy easy process. They are funny and make the entire process easy. Pleasure to work with. Added bonus they have free fountain soda. Yeah I said it soda. I’m all seriousness Sam made the experience easy and worth while.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The easiest best experience ever buying a car. Highly...
The easiest best experience ever buying a car. Highly recommend this place.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brandon Olson was great to work with! He was very...
Brandon Olson was great to work with! He was very accommodating and educated about my options. The dealership as a whole was friendly and fair throughout the process. It's more 'family oriented' than larger dealerships in town. I plan to come back for my next car purchase
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
WOW - Thank you for taking the time to share your experience with us here at Volkswagen of Inver Grove. Few things in life feel as great as driving a new car. It was our pleasure to help you find the perfect vehicle. Thanks for sharing your excellent feedback.
It was a very please text experience purchasing a car. I...
It was a very please text experience purchasing a car. I will be back in the future. Nice, clean show room and knowledgeable staff. Definitely my best experience buying a car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our pleasure to help you through the new vehicle process. Thank you for your positive feedback. We’re proud to have you as a customer and we truly appreciate your business!
Saw a car online we were interested in. My husband called...
Saw a car online we were interested in. My husband called and Spoke with Sam and asked to hold it as we are out of state. Sam said they do not do that so I filled out the pre qual financing online this afternoon with no response. He even suggested a transport company to get it to Colorado. My husband called and spoke with Ali and was told “no problem, I’ll check on the finance info and it’ll be here in the morning” I called twice trying to get an answer this afternoon and evening to process the financing with again, no response. My husband called AGAIN and talked to Rick who said someone was there buying it. Then to speak with Bob who clearly didn’t care much, likely because we weren’t right in front of him.. and be told first come first served, we don’t hold and sorry about the financing but filling out a prequal doesn’t reserve the vehicle. Well I’d have bought it if given the opportunity. Way to go guys
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great salesman
I am a lover of VWs and while I ended up not going with VW due to some particular vehicle needs I have at this time, Brandon was very helpful, professional and kind. I can see me returning to VW vehicle and this dealership in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
We're glad that even if we didn't ultimately get you in a new ride, you had a great experience nonetheless! We look forward to assisting you again down the road, Joe.
Outstanding
Great customer service will definitely recommended to family and friends sales associate was amazing with details information felt no pressure throughout process will use again
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Allen! We are more than pleased you had a seamless experience and appreciate your recommendation.
First time buyer
We had the pleasure of dealing with Jonathan and he made the process for me so smooth and easy! Thank you so much ! !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Allen, this is so great to hear! Glad our team could provide you with an exceptional experience.