Skip to main content

Imperial Auto Mall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–6:00pm
Saturday Closed
Sunday 11:00am–5:00pm

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (42 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Hey if your thinking about buying a car at imperial Don’t

Hey if your thinking about buying a car at imperial Don’t this dealership is a scam all the way 100percent. I worked with a rep for about a month over the phone was close to get car but block came up first she was in hospital then pushed date back . I then got a text saying pickup date was cancelled and a new person was on the end of this text saying the rep u was working with doesn’t work there anymore the new person was fake and once close to pickup date tried to contact her and phone disconnected.

Hey if your thinking about buying a car at imperial Don’t

Hey if your thinking about buying a car at imperial Don’t this dealership is a scam all the way 100percent. I worked with a rep for about a month over the phone was close to get car but block came up first she was in hospital then pushed date back . I then got a text saying pickup date was cancelled and a new person was on the end of this text saying the rep u was working with doesn’t work there anymore the new person was fake and once close to pickup date tried to contact her and phone disconnected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Best in the business

Come see Cassandra and Vanesha - best in the business one stop shop. Best in the business !!! Walked out with a car after not driving since 2007

Best in the business

Come see Cassandra and Vanesha - best in the business one stop shop. Best in the business !!! Walked out with a car after not driving since 2007

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

DO NOT BUY A CAR FROM THESE PEOPLE

They sold me a car with so many issues "lemon". After noticing it, they wouldn't pick up my calls. I had to take them to court.

DO NOT BUY A CAR FROM THESE PEOPLE

They sold me a car with so many issues "lemon". After noticing it, they wouldn't pick up my calls. I had to take them to court.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 6 found this review helpful. Did you?
Yes No
Show full review

Nice and courteous Sales people

I visited the showroom over the weekend and had a great experience with the sales staff. Most importantly the prices are very competitive. Really like this place.

Nice and courteous Sales people

I visited the showroom over the weekend and had a great experience with the sales staff. Most importantly the prices are very competitive. Really like this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
Yes No
Show full review

Great Service

Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.

Great Service

Going to the dealership is typically a forlorn experience for many. There’s already so much pressure we put on ourselves as buyers to get the best bargain and not get sold on a car by a slick talking salesman. You won’t find that here at Imperial Auto Mall. I had such a great time working with Edwin and Julia to help me find my perfect car and my every need was met. They explained the process so very clearly and at no point made me feel like they were trying to take advantage of me being a first time buyer. If any of you decide to go to Imperial Auto Mall make sure you ask for Edwin he is well informed on all the vehicles in inventory and is patient and can help you walk away with the best possible purchase. I will be recommending him and Imperial auto to any of my friends and family interested in a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

best service in Brooklyn Kemo and Julia great help

Kemo was a great help in making the looking and buying process for my vehicle extremely smooth make sure to ask for him for anything

best service in Brooklyn Kemo and Julia great help

Kemo was a great help in making the looking and buying process for my vehicle extremely smooth make sure to ask for him for anything

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Just bought by second jeep from demi she wonderful

Excellent service bought my second jeep here won't go anywhere else thanks to Demi for great customer service.

Just bought by second jeep from demi she wonderful

Excellent service bought my second jeep here won't go anywhere else thanks to Demi for great customer service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

There is only one work "STELLAR"

We went to buy a Honda Accord and Gabriel was of very polite and courteous and knew the features well about the car. He was not pushy like all car salesmen are. We ended up getting the car same day but on our drive back home we realized that the music system was horrible for the music we listen to. As soon as i reached back home called Alex (Used car sales manager) and he understood the situation and helped us to swap with another car of similar spec and price range that they had on the lot. When i reached the dealership Gabriel was also aware of the situation and everyone worked on getting our needs satisfied. Hence i can say that everyone at the dealership is beyond "Stellar". Whenever we need another car we will only look at..................... Imperial auto mall...

There is only one work "STELLAR"

We went to buy a Honda Accord and Gabriel was of very polite and courteous and knew the features well about the car. He was not pushy like all car salesmen are. We ended up getting the car same day but on our drive back home we realized that the music system was horrible for the music we listen to. As soon as i reached back home called Alex (Used car sales manager) and he understood the situation and helped us to swap with another car of similar spec and price range that they had on the lot. When i reached the dealership Gabriel was also aware of the situation and everyone worked on getting our needs satisfied. Hence i can say that everyone at the dealership is beyond "Stellar". Whenever we need another car we will only look at..................... Imperial auto mall...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Best car salesman I have ever worked with

Gabriel......was very upfront with us from the time we walked in the door. He listened to our needs and focused on what would best fit our lifestyle. He made sure that we got everything that we were looking for in an SUV and pricing. We appreciate his professionalism and honesty.

Best car salesman I have ever worked with

Gabriel......was very upfront with us from the time we walked in the door. He listened to our needs and focused on what would best fit our lifestyle. He made sure that we got everything that we were looking for in an SUV and pricing. We appreciate his professionalism and honesty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

They Treat You Right!

In Looking For A Jaguar, I Came Across This Dealership Which Had What I Was Looking For. The Owner Mr Gabriel Was The Most Kindnest And Most Informative Salesperson I Met In A Long Time. He Made Buying A Easy Experience! Highly Recommend This Dealership.

They Treat You Right!

In Looking For A Jaguar, I Came Across This Dealership Which Had What I Was Looking For. The Owner Mr Gabriel Was The Most Kindnest And Most Informative Salesperson I Met In A Long Time. He Made Buying A Easy Experience! Highly Recommend This Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review
See all 42 reviews