Carizona

This dealership should not be allowed to sell cars. they are bait and switchers. went in to purchase a high end car and it needed work. they agreed to fix the car and then they jacked the price after I left. The owner thinks he is the wizard of Oz. Come out behind the curtain and talk to customers...Total Clown Show!!!

I wasn't approved for financing. I went to Auto Nation and was approved with a thousand dollars down. Thank you Auto Nation, 😁 Sincerely Me, Mitchell Yazzie

I bought a 2007 Kia Sportage with 51,677 mileage for $16,812.48 on 12/07/2023. I thought I was getting a great deal since I could not find a car under 100k mileage for less than 10k, however without me knowing they tacked on a $2,000 warranty that is also terrible. When I test drove the car I noticed the ASB light was on and that the a/c was not working great, so I pointed it out to them and they said they would have it fixed before I drove it off the lot. I come back a couple of days later they said everything was fixed and the car was safe. Everything was fine for a couple months and since it was winter in Arizona I had not needed the a/c. On Easter Sunday I am driving home from my family’s gathering and my car starts smoking almost as if something was on fire. I take in my car it ends up my ASB pump, the thing that was supposed to be fixed by Carizona but they just cleared the code to make it look like they fixed it. That costed me $962.98 and the warranty only covered about $650. Then I noticed my a/c was not as cold as it could be in April and my actuator door was broken so that costed me $991.34, the warranty they sold me still does not cover that part. This business does not care about you or your safety is the point I am getting to. I could have been seriously injured by their neglect. I also had taken my car in to the service center and the service man that is always at the counter, was extremely rude. I have bought two used cars in the past off of car lots and the only issues I have ever had before is them trying to sell me on a high price. I would not take the time out of my day to write a bad review unless it was something serious. This company needs to be dealt with.

Wasn’t looking forward to dealing with a sales person, but Suna was great. Very friendly not pushy. He had the car ready for me to test drive. Decided to purchase it. The finance gal was very friendly answered all my questions. Overall it was a good experience.

I'm in Florida. They're in Arizona. They politely responded to my inquiry and also let me know the car had sold.

I recently visited this dealer as I shopping for a new car. I saw a car I really liked and spoke to one of the salespeople Silvia about it. I came to Carizona looking for a 2010 Camaro SS which has a vin number (2G1FK1EJ4A9219233) She immediately turned up the pressure about my down payment, my credit, etc to obviously make the sale. I told her that I wanted to take the car to my own mechanic to get checked out. After a lot of back and forth she finally let me. I took my car to a credible Mechanic. He was shocked at the amount of work that needed to be done such as DTC SCAN, DRIVER BELTS/TENSIONER, RADIATOR/HOSES, TRANSMISSION CONDITION WAS POOR,MOUNT CRACKING,FLUID LEAKS, DIFFERENTIAL(BUSHING CRACKING).(Here’s pictures below) I can’t believe they were going to sell this car to the public like that. Finally, they agreed to fix the stuff. Once they fixed it I asked my father to come to the dealer with me as I was already uneasy. He discovered that besides being initially misled about the condition of the car there was still a lot of work not done to the car that was still broken. On top of overcharging for the car according to fair market value they charge about $1400 extra in dealer fees which in my opinion is a way of deceiving the public with the advertising My father asked them to further negotiate to obtain a fair price, but they refused. I feel as they hid the necessary repairs, hid the dealer fees until the very end and after I had invested so much time and effort, they thought I would just go with it. THERE IS A REASON WHY THEY HAVE A POOR RATING MY RECOMMENDATION IS BUY ELSEWHERE

The two sales people I had contact with were great, the business itself not so much. Would not negotiate at all on price and I'm talking about 200 dollars. They wouldn't budge. Description of the vehicle said it had bluetooth and a moon roof. It had neither. Having said that, they did go out and buy a bluetooth adapter which was nice of them, but that cost all of 25.00. I did purchase the vehicle just because I drove a long way to get there. One other complaint was the $1000.00 document fee which is quite excessive.

If you’re buying a used car, make sure you do it from these guys CARIZONA! My experience here was excellent to say the least. They really care about making sure the car is like new. I’ve never had such a wonderful experience buying a car. Most of all, the car looks and drives like a brand new car.

What a nightmare. Bought the car a couple days ago. It won't run! The salesman said it was "primo" I will not recommend this dealership

If I could give zero stars I would. My name is Venus and I got in car accident. Insurance company told me I bought car but Carizona will not give me my salvage title. Now my car is impounded after I have paid almost 7500. 00 dollars to get my 2012 dodge charger fixed. They sent all this fake title paperwork to my insurance company saying I could get my car in my name with that paperwork. All lies. Secretary of State called DMV in Az from Michigan and they said Carizona never put title in my name. So when impound sends abandoned car letter it will go to Carizona who will then get my car I bought back insurance company. They just give me the run around. No one will call me back from Maritza to Lisa the manager. The owner will not even call me back. Also Issac lied to me and told me payments would go towards my credit. I put 9000.00 down on a car that went from 13,500 and some odd dollars to 23,0000.00 dollars. They got paid for the car it is no lien on it . So I basically just lost out because they scammed my black xxx good!!