Carizona

Took extreme advantage over 2 woman refusing to give back 1,000 Dollar down payment never drove the car off the lot switched rolls on paper whom was co signer verses buyer switched breaking laws jacking up prices will not refund my down payment

BRANDON JUDE BELTRAN was my sales rep and he did an AMAZING job!! I am more than pleased with his service. Ask for him if you visit Carizona! :)

Will was amazing, we needed a car fast and he made more then sure we got what we wanted and more. He went above and beyond to answer any questions we had as well as handling any request that came. You want to deal with someone who won't b.s you help you get a great car ask for WILL! So excited to have my beautiful car! Also Cory from Finance was so kind and explained everything so shout out to him as well! Such a great time here!

Great experience! Christian, our sales contact and a great guy, had the car we were interested in all ready to be seen and test driven when we arrived. Loved the car. My daughter, who the car was for, liked another car a little better and the financing options here didn't work out for her since it was her first car loan. She was able to get better financing at another dealer. That's the only reason for the 4 stars vs. 5.

I traded my Chevy Colorado in for a Suburban and Isaiah helped me with the purchase. He was very professional and the whole group of people I met where great. On my way home the tire light came on and I called to let them know. I talked to Will the service manager told me to come on Tuesday to fix it at no charge. The tire guy found that the three other sensors were weak and would fail soon. Will found me in the show room and told me that they would install all new tire pressure sensors on the truck I purchased from them at no cost instead of just installing the one bad sensor. That was great customer service. Thanks Will. And thank you for your professional crew to get the job done fast. If I would look for more services I will be calling. This is how professional customer service should be at all dealer. I would buy again here. Thanks

This dealership should not be allowed to sell cars. they are bait and switchers. went in to purchase a high end car and it needed work. they agreed to fix the car and then they jacked the price after I left. The owner thinks he is the wizard of Oz. Come out behind the curtain and talk to customers...Total Clown Show!!!

I wasn't approved for financing. I went to Auto Nation and was approved with a thousand dollars down. Thank you Auto Nation, 😁 Sincerely Me, Mitchell Yazzie

I bought a 2007 Kia Sportage with 51,677 mileage for $16,812.48 on 12/07/2023. I thought I was getting a great deal since I could not find a car under 100k mileage for less than 10k, however without me knowing they tacked on a $2,000 warranty that is also terrible. When I test drove the car I noticed the ASB light was on and that the a/c was not working great, so I pointed it out to them and they said they would have it fixed before I drove it off the lot. I come back a couple of days later they said everything was fixed and the car was safe. Everything was fine for a couple months and since it was winter in Arizona I had not needed the a/c. On Easter Sunday I am driving home from my family’s gathering and my car starts smoking almost as if something was on fire. I take in my car it ends up my ASB pump, the thing that was supposed to be fixed by Carizona but they just cleared the code to make it look like they fixed it. That costed me $962.98 and the warranty only covered about $650. Then I noticed my a/c was not as cold as it could be in April and my actuator door was broken so that costed me $991.34, the warranty they sold me still does not cover that part. This business does not care about you or your safety is the point I am getting to. I could have been seriously injured by their neglect. I also had taken my car in to the service center and the service man that is always at the counter, was extremely rude. I have bought two used cars in the past off of car lots and the only issues I have ever had before is them trying to sell me on a high price. I would not take the time out of my day to write a bad review unless it was something serious. This company needs to be dealt with.

Wasn’t looking forward to dealing with a sales person, but Suna was great. Very friendly not pushy. He had the car ready for me to test drive. Decided to purchase it. The finance gal was very friendly answered all my questions. Overall it was a good experience.

I'm in Florida. They're in Arizona. They politely responded to my inquiry and also let me know the car had sold.