Autos of Palm Beach

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 21, 2019

    I was vacationing nearby and had been in the market for a used BMW convertible. Daniel M did a phenomenal job of quickly getting additional pictures for... me and all details I needed/requested. The car was very fairly priced and in the exact condition described when I arrived for my test drive. They treated us like we were buying the most expensive vehicle in their inventory:). Great folks to work with and a very cool facility. I could have looked at all of the high end vehicles all day. No pressure, fair, honest, and genuinely nice folks to hang out with during the process. Absolutely would buy from here again, and I have so enjoyed owning my first convertible. Sad I waited 30 years to do it! Thanks again to Daniel M and his team! v/r Shawn

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  • 5.0 out of 5
    May 5, 2019

    In my 43 years of buying and selling cars personally, 94 of them to be exact, (and managing a used car business for 6 years) I have come across many dishonest... salesman and can say that in general most will tell you and promise you ANYTHING to get you to buy a car. Once they have your money, you are on your own. AS IS and BUYER BEWARE!!! Today I am writing about the opposite experience, the BEST CAR BUYING EXPERIENCE I have ever had! This is the first time EVER that a car I purchased long distance and had shipped exceeded my expectations. The dealership is Autos of Palm Beach and the salesman is Daniel. He was professional, responsive and honest. He was clearly busy while working through our transaction but always followed up and followed through. He got the car shipped to me in Virginia overnight, one day ahead of schedule. He underestimated the shipping cost and absorbed the difference instead of passing it on to me. The car was in better shape than he described (digital pictures hide flaws) and came with all the accessories promised (mats, keys, manuals). The one concern I had about the hybrid battery during the sale,he researched and contacted me with a SOLUTION after I received the car even though he provided the answer during the the sales process. He emailed me necessary paper work within minutes of asking in addition to express mailing it so my wife could drive her birthday gift ASAP. He will be my first choice in long distance purchases and he should be yours!

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    Shopped for a used car
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  • May 5, 2017

    To all: I am now a first time Porsche 911 buyer. I had seen a few cars on line and even had a couple examined but they all were not near as clean a car... as the one I purchased from Fred. From the beginning they were upfront, responsive, and excellent to work with. When I test drove the car it started a little slow, Fred promised it would be fine. I asked if I could take it to a mechanic they drove it their for me. They fixed the minor issues....after buying the car I still felt the start was slow and they took the car to their mechanic and took care of the problem. They also called me having found a second key to the car and saving me a $500-$600 key experience with Porsche. The sale process was smooth with no issues. I highly recommend this dealer. They care about their customers and have a beautiful collection of cars.

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    Does recommend this dealer
    Shopped for a used car
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    Dealer Response

    Thank you very much for the kind words and positive review! Please come see us again!

  • 5.0 out of 5
    September 19, 2018

    We found our car on Carfax, but interaction was with Mr. Fred. He was friendly and very accommodating. This was our 1st time buying a car from a private... dealership and loved the experience.

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    Shopped for a used car
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  • 5.0 out of 5
    September 5, 2018

    Salesperson Fred was friendly and accommodating. I had previously tried to buy this make and model from another (bigger) dealer on the internet and they... were very disorganized and downright rude. Not so with this dealer and Fred. The car had 20,484 miles on it and it runs like the essentially new car it is--over 800 miles put on it immediately after purchase. Mike cleaned and detailed this car. It, like most FITs, was used to haul a dog, but it is clean as a whistle. Great, great team.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Onita, Thank you so very much for the kind words and thoughtful review of the dealership. We are thrilled that you love the Fit and were pleased with ...the service you received from us! We enjoy hearing feedback from our customers and truly appreciate the recommendation to others. Please come see us for your next car! Sadly, We may not see you for a while though because as you know... A Honda lasts a VERY long time!

  • 5.0 out of 5
    October 25, 2017

    Nice people to deal with. Easy transaction. I enjoyed buying a car here. I will do business with them again.

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    Shopped for a used car
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    Dealer Response

    Thank you very much for the positive feedback. Please let us know if we can be of assistance in the future.

  • 5.0 out of 5
    March 27, 2017

    MB E400 purchased. Negotiation, Closing the deal, transportation and other helps related with paper works all went very very smooth. Delivered From Florida... to Virginia in 2 days with all the status updates. Dealt with Jeremy Smith. Thank you very much.

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    Shopped for a used car
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    Dealer Response

    Thank you kindly for positive review! Please let us know if we can be of assistance in the future.

  • 5.0 out of 5
    December 26, 2016

    What a cool place to purchase a high quality used car. I purchased a 2012 Lexus LS 460. I had never been to the dealership, but I was amazed at the high... quality used inventory. Fred is great to work with. The buying experience was really good. Not like going to an average used car lot. I would highly recommend Autos of Palm Beach to anyone looking for that Special High End used vehicle.

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    Shopped for a used car
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    Dealer Response

    Mike, Thank you very much for your business. We appreciate you taking the time to write the recommendation. Please come see us again!

  • 5.0 out of 5
    November 10, 2016

    I would like to express my satisfaction on a recent used car purchase through Autos of Palm Beach. This was our very first used car purchase (we usually... buy and/or lease our vehicles) so we were both a bit nervous and wary of the downsides of such a transaction. I had been on the lookout for a used Mercedes Benz SLK/SL for several months, and found just the right one (color, interiors, mileage, pricing) through them. Initially, I simply browsed through the pictures found on Cars.com, and then, after a few more days, decided to pay them a visit to inspect the car and take it for a test drive. Fred was kind and friendly, and immediately put us at ease. From the very first introduction, until signing the documents, he was never pushy, which is something that completely turns me off and just makes me want to take my money and business elsewhere. We fell in love with the car; it was exactly as shown in the pictures (they take great care in making sure esthetically the vehicles are in the best possible shape), and also had a good CarFax background to go with it. The buying process was also smooth and stress-free. We decided on financing the vehicle, and the office manager put us in touch with a lender who was able to offer us a 2.9% interest rate on the purchase (thanks, Jeff!). They were also incredibly accommodating with a vanity plate transfer that needed to go onto the new vehicle, assisting us in the process, and explaining all options. I have had the car for 2 weeks now, and it drives perfectly! One minor issue was reported, and it was swiftly fixed, which makes me appreciate the relationship we’ve built even more. We will soon need to purchase another vehicle, and both Fred and his team at Autos of Palm Beach will most likely have our business once again. To anyone considering doing business with Autos of Palm Beach I say: please do so without worries, they certainly get an A+ rating from us.

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    Shopped for a used car
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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Niko & Hap, Thanks so much for the positive review of the dealership. Please come see us again!

  • 5.0 out of 5
    April 8, 2016

    Dan went the extra mile to help me sell my old car And Jeff made the registration change I'm complicated for me

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    Dealer Response

    Ellyn, We wanted to say thank you for your business and for taking the time to write the kind review of our dealership. Please come see us again.

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