Reviews
I went on a Thursday one hour before closing.
I went on a Thursday one hour before closing. I left the next Friday with my new Jetta GLI. Basically, with Orlando VW North’s help, I was able to purchase my preferred Jetta GLI, which was in Tampa, within 24 hours. Raul was extremely helpful in securing my Jetta - even going so far as to pick it up from Tampa early Friday morning - and negotiating a great deal with me. I absolutely love the way the car drives and I feel very comfortable in working with Orlando VW North moving forward. They have a great staff and inventory of both used and new cars. Thank you VW (and Raul!!) for all of your help!!
I went on a Thursday one hour before closing.
I went on a Thursday one hour before closing. I left the next Friday with my new Jetta GLI. Basically, with Orlando VW North’s help, I was able to purchase my preferred Jetta GLI, which was in Tampa, within 24 hours. Raul was extremely helpful in securing my Jetta - even going so far as to pick it up from Tampa early Friday morning - and negotiating a great deal with me. I absolutely love the way the car drives and I feel very comfortable in working with Orlando VW North moving forward. They have a great staff and inventory of both used and new cars. Thank you VW (and Raul!!) for all of your help!!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your thoughtful review! We're thrilled to hear that Raul was able to help you secure your Jetta GLI so quickly and make the entire process smooth and efficient. His commitment to customer satisfaction truly stands out. We're glad you're enjoying the drive and appreciate your trust and kind words. Wishing you many happy miles ahead!
From of our first contact with Orlando Volkswagen North I
From of our first contact with Orlando Volkswagen North I felt that they would assist us thoroughly and completely through the buying process. Our vehicle was a highly sought after model, and we had sat at many tables at other dealerships only to be disappointed. Orlando VW North delivered. We took possession of our vehicle and couldn’t be happier. One of the best parts about the whole process was the wonderful way that we were treated. We were treated as if we were family and longtime repeat customers. That speaks volume about the level of customer service when as a first time customer, you’re treated the way we were. The first time we visited the dealership we were greeted by an employee who held the door open for us and welcomed us to the dealership. Chris Park, our sales person and Jason Hanin, our finance person made the process very easy. The night we took delivery Chris walked us around the car, discussed specific features and made sure we were comfortable before he let us drive at home. We also had the pleasure of meeting General manager, Randy Dulaney. We can’t say enough about Orlando Volkswagen North and definitely would not hesitate to do business with them again.
From of our first contact with Orlando Volkswagen North I
From of our first contact with Orlando Volkswagen North I felt that they would assist us thoroughly and completely through the buying process. Our vehicle was a highly sought after model, and we had sat at many tables at other dealerships only to be disappointed. Orlando VW North delivered. We took possession of our vehicle and couldn’t be happier. One of the best parts about the whole process was the wonderful way that we were treated. We were treated as if we were family and longtime repeat customers. That speaks volume about the level of customer service when as a first time customer, you’re treated the way we were. The first time we visited the dealership we were greeted by an employee who held the door open for us and welcomed us to the dealership. Chris Park, our sales person and Jason Hanin, our finance person made the process very easy. The night we took delivery Chris walked us around the car, discussed specific features and made sure we were comfortable before he let us drive at home. We also had the pleasure of meeting General manager, Randy Dulaney. We can’t say enough about Orlando Volkswagen North and definitely would not hesitate to do business with them again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your incredible experience at Orlando Volkswagen North! We are thrilled to hear that from your first contact, you felt confident in our commitment to assisting you throughout the buying process. We're delighted that we were able to deliver on your highly sought-after vehicle when other dealerships couldn't, and that you are happy with your new car. It means a lot to us that you felt treated like family; providing exceptional customer service and making our customers feel welcomed and valued is always our top priority. We truly appreciate you recognizing Chris, Jason, and our General Manager, Randy, for their outstanding service. We're glad Chris took the time to ensure you were comfortable with your vehicle before driving home. We value your business and would be honored to serve you again in the future!
Everyone says buying a car is intimidating or scary.
Everyone says buying a car is intimidating or scary. At Orlando VW north I felt like I was listened to, they answered all of my questions, and I didn’t feel pressure to make a decision. The whole team worked with me to find a car that had what I was looking for and fit within my budget. Special thanks to Brett and Danny for your help!
Everyone says buying a car is intimidating or scary.
Everyone says buying a car is intimidating or scary. At Orlando VW north I felt like I was listened to, they answered all of my questions, and I didn’t feel pressure to make a decision. The whole team worked with me to find a car that had what I was looking for and fit within my budget. Special thanks to Brett and Danny for your help!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your experience with us! We're thrilled to hear that Brett, Danny, and the rest of our team were able to create a comfortable, pressure-free environment while helping you find the perfect car within your budget. Providing a welcoming experience and answering all of your questions is what we aim for. Enjoy your new vehicle, and we’re here for anything you need in the future!
Been going to them for 30 years and they never
Been going to them for 30 years and they never disappoint! From the sales team to the service team, top notch!
Been going to them for 30 years and they never
Been going to them for 30 years and they never disappoint! From the sales team to the service team, top notch!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Max Jimenez was incredibly knowledgeable about the
Max Jimenez was incredibly knowledgeable about the various models and helped me find the perfect car that met all my needs. He was patient, answered all my questions, and never made me feel pressured. His professionalism and friendly demeanor made the whole process smooth and enjoyable.
Max Jimenez was incredibly knowledgeable about the
Max Jimenez was incredibly knowledgeable about the various models and helped me find the perfect car that met all my needs. He was patient, answered all my questions, and never made me feel pressured. His professionalism and friendly demeanor made the whole process smooth and enjoyable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Max at the dealership was incredibly helpful during my
Max at the dealership was incredibly helpful during my car shopping experience. He was accommodating and willing to work with me. Unfortunately we were unable to find the vehicle for me.
Max at the dealership was incredibly helpful during my
Max at the dealership was incredibly helpful during my car shopping experience. He was accommodating and willing to work with me. Unfortunately we were unable to find the vehicle for me.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your review. We are so pleased to hear that Max provided you with a helpful shopping experience. Thank you for your kind words. Please visit us again so we can find the right vehicle for you!
Everyone was very helpful and I felt comfortable
Everyone was very helpful and I felt comfortable throughout the conversation. I am very happy with the car I leased and the dealership service overall.
Everyone was very helpful and I felt comfortable
Everyone was very helpful and I felt comfortable throughout the conversation. I am very happy with the car I leased and the dealership service overall.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Robert, Thank you for your review. We are so glad to hear our team provided you with a helpful and comfortable purchasing experience. Thank you for your kind words and patronage. We look forward to working with you again.
I had a very pleasant and professionally managed few
I had a very pleasant and professionally managed few hours at the dealership buying my new ID4. The weather was pretty bad that day with rain, rain and more rain but by concierge Chris managed everything perfectly, and with a great sense of humor. The car is first class, beautiful to look at and great to drive. My first experience driving electric and Chris was at hand explaining the mechanics and operating techniques from the info center, recharging the battery, regenerative braking etc. so much better than reading the owners manual.
I had a very pleasant and professionally managed few
I had a very pleasant and professionally managed few hours at the dealership buying my new ID4. The weather was pretty bad that day with rain, rain and more rain but by concierge Chris managed everything perfectly, and with a great sense of humor. The car is first class, beautiful to look at and great to drive. My first experience driving electric and Chris was at hand explaining the mechanics and operating techniques from the info center, recharging the battery, regenerative braking etc. so much better than reading the owners manual.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Alan, Thank you for your review. We are so glad to hear that Chris provided you with a great purchasing experience. Thank you so much for your kind words and patronage. We look forward to working with you again. Enjoy your new ID4!
Trustworthy/ Keeping you safe / Providing excellent
Trustworthy/ Keeping you safe / Providing excellent explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only place I take my VW! Hang out in their awesome cozy lounge area with comfy leather couches, desk area, tv, coffee machine, plenty of bottled water- Ice Cold while your vehicle is being treated by the best service techs with a free car wash! Almost like taking a mini vaca! lol
Trustworthy/ Keeping you safe / Providing excellent
Trustworthy/ Keeping you safe / Providing excellent explanations of service / Great work quality! Super knowledgeable of expected pricing with updates as needed! Shuttle services! VW North is the only place I take my VW! Hang out in their awesome cozy lounge area with comfy leather couches, desk area, tv, coffee machine, plenty of bottled water- Ice Cold while your vehicle is being treated by the best service techs with a free car wash! Almost like taking a mini vaca! lol
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- Buying process —
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, Thank you for your review. We are so happy to hear that our team provided you with excellent service! Thank you for your kind words and patronage. We look forward to working with you again!
Excellent customer service and communication, very happy
Excellent customer service and communication, very happy with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good match for my budget as well as my style preferences. I shopped around with other brands before circulating back to Volkswagen North as their service and product appeared to be superior in comparison. Everyone I interacted with VW North was informative, thorough, and took their time in answering the myriad of questions I had at each stage. Car is driving beautifully; I adore my new Taos. Huge thanks to Brett Gold and the team at VW North.
Excellent customer service and communication, very happy
Excellent customer service and communication, very happy with my new car. This was the first car I’ve ever purchased (daunting task) and my salesman, Brett, worked hard to present options that were a good match for my budget as well as my style preferences. I shopped around with other brands before circulating back to Volkswagen North as their service and product appeared to be superior in comparison. Everyone I interacted with VW North was informative, thorough, and took their time in answering the myriad of questions I had at each stage. Car is driving beautifully; I adore my new Taos. Huge thanks to Brett Gold and the team at VW North.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi there, Thank you for your review. We are so pleased to hear that Brett and our team provided you with an excellent purchasing experience. We truly appreciate your kind words and patronage. Please visit us again for all of your vehicle needs. Enjoy your new Taos!