Reviews
Write a reviewMy experience with this dealership was extremely
My experience with this dealership was extremely disappointing and unprofessional. On my first visit, the finance manager told me I would need $10,000 down to purchase the vehicle. The very next day, when I called him back, that number suddenly increased to $12,000—with no clear explanation. From the beginning, I repeatedly asked him to submit my application to the bank I currently use. He assured me that his dealership works with them, but after a long delay, he told me I had been declined for financing. Something didn’t feel right, so I called my bank directly. They confirmed that the dealership had never even submitted my application. The finance manager also failed to follow through on promises. He told me he would call me back, but never did—I had to call him instead. On my first visit, I arrived early in the morning before other customers. He began my application, but when more customers came in, he told me to come back in an hour. I did, but when I returned, he had completely ignored my application and was helping other people. I had to walk back into his office just to get his attention again. To make matters worse, the vehicles here are overpriced, and from my experience, the dealership plays games with financing. It felt as if they were making up excuses and blaming banks when they didn’t want to make a sale. In short: The finance manager lied to me multiple times. They misrepresented the financing process. They gave me the runaround and wasted my time. They are not transparent or trustworthy. I would not recommend this dealership to anyone. If you value honesty, clear communication, and respect for your time, look elsewhere.
My experience with this dealership was extremely
My experience with this dealership was extremely disappointing and unprofessional. On my first visit, the finance manager told me I would need $10,000 down to purchase the vehicle. The very next day, when I called him back, that number suddenly increased to $12,000—with no clear explanation. From the beginning, I repeatedly asked him to submit my application to the bank I currently use. He assured me that his dealership works with them, but after a long delay, he told me I had been declined for financing. Something didn’t feel right, so I called my bank directly. They confirmed that the dealership had never even submitted my application. The finance manager also failed to follow through on promises. He told me he would call me back, but never did—I had to call him instead. On my first visit, I arrived early in the morning before other customers. He began my application, but when more customers came in, he told me to come back in an hour. I did, but when I returned, he had completely ignored my application and was helping other people. I had to walk back into his office just to get his attention again. To make matters worse, the vehicles here are overpriced, and from my experience, the dealership plays games with financing. It felt as if they were making up excuses and blaming banks when they didn’t want to make a sale. In short: The finance manager lied to me multiple times. They misrepresented the financing process. They gave me the runaround and wasted my time. They are not transparent or trustworthy. I would not recommend this dealership to anyone. If you value honesty, clear communication, and respect for your time, look elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I am a returning customer and I’d like to say every time
I am a returning customer and I’d like to say every time I’ve been here to All Right Auto Sales in Federal Way, I’ve always been greeted with smiles. This is where both my daughter and my son has purchased their cars. If you’re looking for someone to advocate for you, I highly recommend Ernesto! He has been so helpful every step of the way. Thank you, Ernesto!
I am a returning customer and I’d like to say every time
I am a returning customer and I’d like to say every time I’ve been here to All Right Auto Sales in Federal Way, I’ve always been greeted with smiles. This is where both my daughter and my son has purchased their cars. If you’re looking for someone to advocate for you, I highly recommend Ernesto! He has been so helpful every step of the way. Thank you, Ernesto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Instant repair
Had a malfunction in the clock spring which controls the steering wheel controls. Took it back and they fixed it with no problems. Make sure you get the warranty.
Instant repair
Had a malfunction in the clock spring which controls the steering wheel controls. Took it back and they fixed it with no problems. Make sure you get the warranty.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Best cars sales!!
Fernando was right on it when we arrived! Ernesto helped us get into a car!!! They gave us a great deal! What a great spot!
Best cars sales!!
Fernando was right on it when we arrived! Ernesto helped us get into a car!!! They gave us a great deal! What a great spot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience at All Right Autos
I met with Ernesto and Raul nice charming salesmen. Very confident and knowledgeable of their stock. He knows what he is doing...good sales cars consultancy about pricing and details about the car. Very friendly on top of being professional. I would highly recommend to anyone buying a car. I was a first time car buy and had a great experience
Great experience at All Right Autos
I met with Ernesto and Raul nice charming salesmen. Very confident and knowledgeable of their stock. He knows what he is doing...good sales cars consultancy about pricing and details about the car. Very friendly on top of being professional. I would highly recommend to anyone buying a car. I was a first time car buy and had a great experience
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Genuine experience
Went to help my best friend look at cars and to hopefully buy a used car. It took some time, but he found something decent with the help of Alex Mejia. Nice guy who was patient and helped show us options without the usual pressure. He made sure my friend searched for something he was actually interested in. We looked at 8-10 cars, test-drove a few, and then settled with a newer model. The process is ALWAYS a headache but he made sure he was well-taken care of. Very professional and easygoing. Just a nice guy all around. Go see him. 👌🏽‼️
Genuine experience
Went to help my best friend look at cars and to hopefully buy a used car. It took some time, but he found something decent with the help of Alex Mejia. Nice guy who was patient and helped show us options without the usual pressure. He made sure my friend searched for something he was actually interested in. We looked at 8-10 cars, test-drove a few, and then settled with a newer model. The process is ALWAYS a headache but he made sure he was well-taken care of. Very professional and easygoing. Just a nice guy all around. Go see him. 👌🏽‼️
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pleasantly Surprised
We worked with Alex during this visit. He was great. The way that he went through the car buying process was different from any other time I have purchased a car. He was not pushy and wanted to make sure that whatever car I chose was the car I truly enjoyed. He then made sure that the finance officer worked within my realm vs theirs. He went to bat to make sure that I left in something and that something was great. Not only Alex was great though. The entire staff were very friendly, bilingual, knowledgeable, and it just felt right to be there. I would DEFINITELY recommend just based off of this fact. They also have a decent collection of high and low-end vehicles with decent mileage. They work with first time buyers and bad credit as well. Which is a win for many. Please don’t sleep on these guys. Thanks again, Alex and the All Right Auto team!
Pleasantly Surprised
We worked with Alex during this visit. He was great. The way that he went through the car buying process was different from any other time I have purchased a car. He was not pushy and wanted to make sure that whatever car I chose was the car I truly enjoyed. He then made sure that the finance officer worked within my realm vs theirs. He went to bat to make sure that I left in something and that something was great. Not only Alex was great though. The entire staff were very friendly, bilingual, knowledgeable, and it just felt right to be there. I would DEFINITELY recommend just based off of this fact. They also have a decent collection of high and low-end vehicles with decent mileage. They work with first time buyers and bad credit as well. Which is a win for many. Please don’t sleep on these guys. Thanks again, Alex and the All Right Auto team!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ernest was well being taking care of me to look fo
Good people help you out to get your dream car Ernesto helped me out for the best. He was kind, friendly and very patient with me. Thanks for everything you have done for me.
Ernest was well being taking care of me to look fo
Good people help you out to get your dream car Ernesto helped me out for the best. He was kind, friendly and very patient with me. Thanks for everything you have done for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience!!!
Great dealership!!! This was my first experience buying a car and couldn’t be happier! Raul was very kind and dedicated and got me the best deal. I definitely recommend him! Thank you very much!
Great car buying experience!!!
Great dealership!!! This was my first experience buying a car and couldn’t be happier! Raul was very kind and dedicated and got me the best deal. I definitely recommend him! Thank you very much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excelente!
Raul and his manager did such a good job!!! Really good job at explaining everything I had questions about. Realmente los recomiendo para que vayan con ellos.
Excelente!
Raul and his manager did such a good job!!! Really good job at explaining everything I had questions about. Realmente los recomiendo para que vayan con ellos.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase