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A family man with a great sense of humor, Leonard prides himself as being an ambassador of Mercedes-Benz and upholding their highest standards of customer service.","emailTxt":"ljeanlouis@mbofmobile.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":12,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/fd60a30632f9.jpg","drDealerId":115819,"dealerEmpStartDtUtc":"909878400","industryStartDtUtc":"909878400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":646371,"firstName":"Heather","lastName":"Lakin","titleText":"Sales Consultant","shortBioText":"Hey guys! My name is Heather Lakin , I\u001am from the Ms Gulf Coast.I\u001ave been in the car business 3 years now and love what I do! I have a background in public relations and marketing before venturing into sales, I enjoy my off time by spending time with my friends and family and my dog Bella!","emailTxt":"hlakin@mbofmobile.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/b4b8d4d3c643.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646338,"firstName":"Jim","lastName":"Sullivan","titleText":"General Sales Manager","emailTxt":"jimsullivan@mbofmobile.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/8ea2e3ddb88f.jpg","drDealerId":115819,"dealerEmpStartDtUtc":"704678400","industryStartDtUtc":"678326400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":646358,"firstName":"David","lastName":"Kelly","titleText":"Operations Executive","emailTxt":"davidkelly@lamarque.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/a9a540dc6446.jpg","drDealerId":115819,"dealerEmpStartDtUtc":"1575158400","industryStartDtUtc":"491702400","certifiedEmployee":false,"deptDscrp":"Management"},{"id":646375,"firstName":"Kevin","lastName":"Archer","titleText":"Service Advisor","emailTxt":"karcher@mbofmobile.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":646339,"firstName":"Mark","lastName":"Bodet","titleText":"Used Car Manager","shortBioText":"MARK IS A NATIVE MOBILIAN THAT ATTENDED MCGILL TOOLEN HIGH SCHOOL AND GRADUATED FROM SPRING HILL COLLEGE. MARK STARTED IN THE AUTOMOTIVE INDUSTRY AFTER RECEIVING HIS DEGREE IN BUSINESS ADMINISTRATION.","emailTxt":"mbodet@mbofmobile.com","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/35b7d2a66c08.jpg","drDealerId":115819,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646361,"firstName":"Alfred","lastName":"Brown","titleText":"Sales Consultant","emailTxt":"abrown@mbofmobile.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/52dc8c01d019.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646340,"firstName":"Marc","lastName":"West","titleText":"New Car Manager","emailTxt":"mwest@mbofmobile.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/38309f2becb3.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646376,"firstName":"Tony","lastName":"Bishop","titleText":"Service Advisor","emailTxt":"tbishop@mbofmobile.com","combinedRecentReviewCnt":3,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":646369,"firstName":"Dan","lastName":"Foley","titleText":"Service Advisor","emailTxt":"dfoley@mbofmobile.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":646370,"firstName":"Greg","lastName":"Rowell","titleText":"Service Manager","emailTxt":"gregrowell@mbofmobile.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":646286,"firstName":"Gary","lastName":"Lawson","titleText":"Sales","emailTxt":"garylawson2580@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646378,"firstName":"Orlando","lastName":"Nelson","titleText":"Sales Consultant","emailTxt":"onelson@mbofmobile.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/764095663067.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":647767,"firstName":"Alison","lastName":"Pitre","titleText":"Marketing","emailTxt":"alison@velocityagency.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":646367,"firstName":"Clarence","lastName":"Hall","titleText":"Sales Consultant","emailTxt":"chall@mbofmobile.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":115819,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1185926400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646377,"firstName":"Rick","lastName":"Castleberry","titleText":"Used Cars","emailTxt":"rcastleberry@mbofmobile.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/68ec5fe70e19.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":646374,"firstName":"Von","lastName":"Nguyen","titleText":"Von","shortBioText":"","emailTxt":"vnguyen@mbofmobile.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/115819/employees/449a5f4a6347.jpg","drDealerId":115819,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Mercedes Benz of Mobile

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 1, 2020

    We are extremely pleased with all facets of our car buying experience. MB of Mobile has earned a customer for life. Five stars for all involved, the best... in the business!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Wickel

    Finance Director

    (5.0) 13 reviews

    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

    Jim Sullivan

    General Sales Manager

    (5.0) 7 reviews

    Dan Foley

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    June 28, 2020

    Best car buying expensive I've ever had. From driving up and seeing the car I wanted to look at with a big red bow to driving off with full knowledge of... how to use my new car. Very professional and friendly. They really know how to take care of their customers.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

    Mark Bodet

    Used Car Manager

    NOT RATED

  • 5.0 out of 5
    June 25, 2020

    I had the best experience with Mercedes of Mobile , the staff is great they welcome you specially Heather Lakin she was honest, responsive and always help... with a smile. Finance department was great and helpful thanks to Kevin as he smooth out the whole process...

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Wickel

    Finance Director

    (5.0) 13 reviews

    Heather Lakin

    Sales Consultant

    (5.0) 8 reviews

    Marc West

    New Car Manager

    NOT RATED

  • 5.0 out of 5
    June 25, 2020

    The sales department and Heather were great from start to finish! Heather patiently put up with my many questions. They even helped me get my car registered... easily during the pandemic when the courthouse lines were miles long! I would definitely use them again and highly recommend them.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Lakin

    Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    June 22, 2020

    We are very pleased and impressed of the customer service we received from everyone. Heather, Jim and Kevin were so nice to deal with. Everything went... smoothly. Highly recommend this place and will be back in the future. Thank you for the great customer service.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your business and we looked forward to taking care of all you sales and service needs.


    Worked with:
    Kevin Wickel

    Finance Director

    (5.0) 13 reviews

    Heather Lakin

    Sales Consultant

    (5.0) 8 reviews

    Jim Sullivan

    General Sales Manager

    (5.0) 7 reviews

  • 5.0 out of 5
    June 19, 2020

    Very professional and makes you feel appreciated as a customer. Leonard Jean- Louis makes the experience pleasant, which is why we are very sayisfied repeat... customers.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Wickel

    Finance Director

    (5.0) 13 reviews

    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

    Kevin Archer

    Service Advisor

    NOT RATED

    Marc West

    New Car Manager

    NOT RATED

    Tony Bishop

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    June 19, 2020

    She is outstanding and has the best customer service skills. She is also excellent to work with and is quick to answer any questions or concerns. Thanks... again!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heather Lakin

    Sales Consultant

    (5.0) 8 reviews

  • 5.0 out of 5
    June 19, 2020

    Leonard Jean-Louis provided my with superior service, and was a pleasure to deal with. The whole staff went above and beyond. Sincerely, Dorothy Overstreet

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

    Mark Bodet

    Used Car Manager

    NOT RATED

  • 5.0 out of 5
    June 18, 2020

    The people who work at this dealership are so friendly and helpful! Leonard has now helped us with the purchase of 2 cars and we couldn't be happier.... He walks us though all the bells and whistles so we know how to work everything. He hooked up my phone/Bluetooth and will help with any questions I may have if I forget how to change something in settings. Setting up financing was quick and easy. I will highly recommend this dealership to anyone looking for a great buying experience.

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    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kevin Wickel

    Finance Director

    (5.0) 13 reviews

    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

    David Kelly

    Operations Executive

    (5.0) 6 reviews

  • 5.0 out of 5
    June 18, 2020

    Leonard is the best salesmen my husband and I have ever encountered. He's very respectful and knowledgeable. Waiting to purchase my third Vehicle from... him.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Leonard Jean-Louis

    Sales Professional Ambassador

    (5.0) 12 reviews

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