Reviews
Working with Ed Cabanas was great in buying my new...
Working with Ed Cabanas was great in buying my new Explorer Sport. No pressure, extremly friendly and knowledgeable. As the dealership did not have the car in stock, Ed went through the process of ordering one from Ford. Ed went though all the details to make sure the car was ordered exactly as I wanted it. The car took six weeks to arrive, but Ed kept me informed the whole time. On delivery, Ed went over all the details of the vehicle and made sure it was perfect for me. Ed treated me with great respect and is certainly an asset to Bo Beuckman Ford!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear DAcup, Ed is the best at ordering vehicles! His extensive knowledge serves him well and our customers too! Thanks for leaving such kind words! Hope to see you around the corner when your new vehicle is ready for that oil and filter change! You can now schedule your service appointments by visiting www.GoToBo.com. All our best, Have a Happy Driving Day!
Ed Cabanas was very good to work with we would recommend...
Ed Cabanas was very good to work with we would recommend him to others. We also would choose the dealership again when purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Rongey, Thanks for taking the time to leave the kind words about your experience while purchasing your new Ford while at Bo Beuckman Ford. As you know, Ed is one of the Greats! He takes the time to listen to his customers needs and then works diligently to get the job done!
A free ride home was volunteered by a salesperson I had...
A free ride home was volunteered by a salesperson I had never met before. He saw me sitting in the waiting area, struck up a conversation, and made the offer.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dear Richardkre, That is great! But, not an unexpected happening around here! We have Valet and VIP Service for our customers! Just ask and we can drive you home instead of having you wait around in the lounge. We will even come and pick you up or have your vehicle delivered when it is complete! Thanks for sharing your experience with others! We appreciate you taking the time to do so!
My experience with Ed was outstanding. Ed did every...
My experience with Ed was outstanding. Ed did every thing he could to ensure I was happy with my experience. He made several searches looking for the auto I wanted, even when I changed my mind he gladly made additional searches. His responses to my questions were always timely and complete. I would recommend to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear JanetSparks, Glad to hear you had a wonderful experience while at our store! Ed is one of many GREAT team members here at Bo Beuckman Ford! He always gives each customer his best and goes beyond to insure each customer is completely satisfied. Thanks for sharing your experience with others. When that new vehicle is ready for it's first maintenance appointment, give our Award-winning service department a try! Experience service the Bo Beuckman Ford way - our service advisors are eager to continue to show you an excellent experience! Have a Happy Driving Day! MonicaB
The new car was a surprise B-Day gift so I knew delivery...
The new car was a surprise B-Day gift so I knew delivery would be difficult. Ed was very helpful as we pulled this off.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear klsadfjalkds, What a great Surprise!! We love to be a part of such special events in the lives of our customers! Thanks for choosing Bo Beuckman Ford to help carry out your special plans! Welcome to the Beuckman Ford Family! We'd love to hear more about your special gift and the reaction of your special giftee! When that new vehicle is ready for its first maintenance appointment, we hope you will consider us as your servicing dealer! Congratulations & thanks for letting us be a part of it! Have a Happy Driving Day! MonicaB
When the dealer didn't have the exact Explorer I was...
When the dealer didn't have the exact Explorer I was looking for, my sales person Ed Cabanas stated that was “no problem” and assisted me with ordering a new one. I was always under the impression that to get the best price you needed to purchase a vehicle from a dealer's existing inventory. That certainly wasn’t the case as Ed’s pricing was better than two other regional dealers with similar vehicles. When the vehicle arrived there was some minor damage that appeared to have occurred during the transport. Ed immediately engaged the sales manager and body shop manager and by the next day the vehicle was as good as new. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Skornia, Thanks for taking the time to leave such positive comments about your visit to Bo Beuckman Ford. We truly appreciate your time! Ed is a valued team member and when he says "No Problem," he means it! Ed always goes the extra mile to help his customers find the right vehicle to fit all their needs! Great to hear we were able to get that new vehicle back in tip-top shape and ready for delivery in a timely manner - our customer's concerns are ours to fix! We strive daily for complete customer satisfaction! We love to show new customers how we do things differently than all the rest! All our best, Have a Happy Driving Day! MonicaB
We had a great experience working with Dave. He was very...
We had a great experience working with Dave. He was very knowledgeable and not pushy at all. We felt that we got the very best price based on our research doing price comparisons online. We also worked with Sara Beuckman on the day we did the test drive when Dave was not working. She was super nice and gave us plenty of time to do the test drive and gave us some insight on the car when we got back to the dealership. Now, one negative. Just 2 days after purchasing the 2013 Focus, we found out that Ford has now issued quite a substantial recall on many 2013 models but does not include the Focus. I will be inquiring as to why this is since it seemed to affect everything but the focus and it seems to be quite a substantial issue.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Ed Cabanas made my first car purchase very easy! He was...
Ed Cabanas made my first car purchase very easy! He was extremely helpful and willing to work with me. I visited a couple other dealerships just to make sure I was getting the best deal with Bo, and I was. I never felt rushed into making a decision and he was available to answer any questions I had. I currently live in Nashville, so you know they are good when someone buys from out of state!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
LOLIVER1019, Thanks for the kind words and for choosing Bo Beuckman Ford. A satisfied customer is our number one priority! We know that purchasing a car is not an easy endeavor for most - so we have taken that into consideration and tailored our process to reflect our customers needs, wants and must haves! It is what we do everyday and we believe it shows! Thanks again for comparing before heading out to Bo's and for traveling the distance! We like to say..."If it says Bo Beuckman on the back, you know you got a great deal up front!" All our best, Have a Happy Explorer Driving Day! Monica
I've completed several surveys over the past 1 1/2yrs...
I've completed several surveys over the past 1 1/2yrs since my first experience with Bo Beuckman Ford. They have been uniformly excellent. A truly exceptional service staff, beginning with Chrisanna Jung and continiuing thru the Parts and Service technicians. I've never had any compliant and quality of diagnosis ans work has just been excellent in all respects. I purchased an F150 in November of 2012 and was very pleased with the Sales staff and received a fair price. Could not ask for a better automobile dealership. Small town friendliness, great service, and top notch service. No need to ever look elsewhere when purchasing a vehicle. The kind of dealerships that built Ford to what it is today.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mr. & Mrs. Brewer, We are so proud to call you both members of the Beuckman Ford Family! You truly are a gem and we appreciate your continued support! As you know, Chris is a great team player and will go the extra mile to get your vehicle serviced properly and efficiently every time! She has been such a value to our service staff and I know our customers feel the same about her! Our "small town friendliness" is the cornerstone of our customer service motto - treat each customer honestly, fairly and efficiently and always keep an ear open and really listen to their needs! Come in an experience the Bo Beuckman Ford difference for your self! We'd love to show you how! Have a Happy Driving Day! Monica
I would always recommend Bo Beuckman Ford. I have used...
I would always recommend Bo Beuckman Ford. I have used this Ford dealership since the mid 80's for my own vehicles and my daughters. I have referred several people to Bo Beuckman. Their service surpasses all other dealerships. Just purchased a new vehicle and I will again be having all my car maintenance done at Bo Beuckman Ford. I know I can always count on them for all of my vehicle needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cookie, We truly appreciate your confidence in our abilities and for your continued support! As you know, we go the extra mile not just for our long-time customers, but for each and every customer! We will give you our best, every time! When your car is ready for it's first maintenance appointment, give me a call and we will get you set up and out the door! All our best, Have a Happy Escape Driving Day! Monica