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Performance Dodge Chrysler Jeep RAM

(43 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed

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Reviews

(43 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Dodge Chrysler Jeep RAM from DealerRater.

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Great customer service, very fast and realiable in and out service definitely recommend this location thanks for all yall did in a short time.

Great customer service, very fast and realiable in and out service definitely recommend this location thanks for all yall did in a short time.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Jordan wasn't happy until i was fully satisfied. She went far and beyond to make sure everything was right. She is the best. I already knew the vehicle and she made it happen.

Jordan wasn't happy until i was fully satisfied. She went far and beyond to make sure everything was right. She is the best. I already knew the vehicle and she made it happen.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for taking the time to share a little about your experience with us here at Performance Dodge. We're so pleased to know that Jordan took such good care of you and made sure your experience here was a positive one!

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Stop looking, you will never find a better dealership in the region! They deserve the " Customer Service " award every year. I've had my driver's license since I was 14 yrs old. I'm 75 yrs, now. I have been too several car dealerships over the years. I have never been as impressed with a team like this one! Going above & beyond is a understatement. From top to bottom, they will do everything possible to assure you, you have come too the right place! Period! Ask for Colton or Anthony or any of the staff, you will not regret it. Stop by today! Mike H Monterey

Stop looking, you will never find a better dealership in the region! They deserve the " Customer Service " award every year. I've had my driver's license since I was 14 yrs old. I'm 75 yrs, now. I have been too several car dealerships over the years. I have never been as impressed with a team like this one! Going above & beyond is a understatement. From top to bottom, they will do everything possible to assure you, you have come too the right place! Period! Ask for Colton or Anthony or any of the staff, you will not regret it. Stop by today! Mike H Monterey

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

They are simply the best dealership in the region, by far!! Every category, they do everything in their power to insure you are 100% satisfied with your purchase! I will never go anywhere else, to purchase my next vehicle for me & everyone i can tell about my experience!

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Would never buy or recommend this dealership to anyone sorry service and do not stand behind what they sell you

Would never buy or recommend this dealership to anyone sorry service and do not stand behind what they sell you

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
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Open app Your location Performance Dodge Chrysler Jeep Ram 6100 US-84, Ferriday, LA 71334 Car dealer Shane Pace 217 points a day ago We we called to purchase a car from saint. Louis spoke with the manager supposedly manager, but he was just a sales manager, said no problem on the deposit. They messed up the paperwork. Had to resend It got the money from the bank and everything lined up to have the car shipped, and then they tell me the car is sold. Said that they had a buyer Saturday. Mind you today is Monday and I talk to them for 4 hours throughout the day today, starting at 8:30 in the morning and all of a sudden, the car comes up sold at 5 o'clock. And now nobody'll even answer the phone for me. What a disgusting place. I would never buy a car here i asked to speak to the manager because he was not a real manager. Apparently, and of course, he didn't call me, didn't answer? And then I asked to speak to the owner, and they said he would not speak to me. So what kind of customer service is that?Do not buy a car here, stay clear

Open app Your location Performance Dodge Chrysler Jeep Ram 6100 US-84, Ferriday, LA 71334 Car dealer Shane Pace 217 points a day ago We we called to purchase a car from saint. Louis spoke with the manager supposedly manager, but he was just a sales manager, said no problem on the deposit. They messed up the paperwork. Had to resend It got the money from the bank and everything lined up to have the car shipped, and then they tell me the car is sold. Said that they had a buyer Saturday. Mind you today is Monday and I talk to them for 4 hours throughout the day today, starting at 8:30 in the morning and all of a sudden, the car comes up sold at 5 o'clock. And now nobody'll even answer the phone for me. What a disgusting place. I would never buy a car here i asked to speak to the manager because he was not a real manager. Apparently, and of course, he didn't call me, didn't answer? And then I asked to speak to the owner, and they said he would not speak to me. So what kind of customer service is that?Do not buy a car here, stay clear

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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BUYER BEWARE! I attempted to purchase a vehicle from this dealership. When they sent the paperwork over the price was 7k more than the list price. They added additional fees and a warranty without asking. I was ready to pay the asking price on a used car. Once I told them I had my own money and would not be financing with them BRAD DEAN, the manager told me they already had a deposit on the same vehicle from another customer. I had wasted an entire day dealing with this place. They are LIARS! I thought people from the south were good honest people. Not at this dealership. Avoid them and drive a little further to a different dealership. Seems like this is a very common issue with this dealership. Multiple reviews commenting on discrimination, lies and deceitfulness.

BUYER BEWARE! I attempted to purchase a vehicle from this dealership. When they sent the paperwork over the price was 7k more than the list price. They added additional fees and a warranty without asking. I was ready to pay the asking price on a used car. Once I told them I had my own money and would not be financing with them BRAD DEAN, the manager told me they already had a deposit on the same vehicle from another customer. I had wasted an entire day dealing with this place. They are LIARS! I thought people from the south were good honest people. Not at this dealership. Avoid them and drive a little further to a different dealership. Seems like this is a very common issue with this dealership. Multiple reviews commenting on discrimination, lies and deceitfulness.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I’m from out of town and stopped there while traveling on business through the area with a co-worker. Before traveling we picked up our office’s vehicle from a dealership in Baton Rouge because it was making a loud scraping noise. The BR dealership said something was loose and rubbing and reported they fixed it. NOT. While driving the sound returned and although it was 3pm on a Friday afternoon, Performance Dodge brought us straight in, put it on the rack, and correctly diagnosed and fixed the problem of a missing bolt the other dealership had failed to replace. They had us safely back on the road in no time with their personal phone numbers in hand in case we ever had any additional problems. I highly recommend this dealership, it’s staff, and service department to everyone. Thanks, Performance Dodge! Amanda Smith

I’m from out of town and stopped there while traveling on business through the area with a co-worker. Before traveling we picked up our office’s vehicle from a dealership in Baton Rouge because it was making a loud scraping noise. The BR dealership said something was loose and rubbing and reported they fixed it. NOT. While driving the sound returned and although it was 3pm on a Friday afternoon, Performance Dodge brought us straight in, put it on the rack, and correctly diagnosed and fixed the problem of a missing bolt the other dealership had failed to replace. They had us safely back on the road in no time with their personal phone numbers in hand in case we ever had any additional problems. I highly recommend this dealership, it’s staff, and service department to everyone. Thanks, Performance Dodge! Amanda Smith

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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They did an awesome job of getting us the vehicle we had been searching the country for. I would strongly recommend Zach and the sales team at performance Dodge

They did an awesome job of getting us the vehicle we had been searching the country for. I would strongly recommend Zach and the sales team at performance Dodge

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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0/5 stars for me! Worst, most un-trustworthy dealership I’ve ever came across. Service manager, Josh was a complete liar. Eddie, the cashier was a complete xxx hole. Mark, the general manager (I think is his title) was a smart xxx. I needed these folks to fix my truck that had a 3 year bumper to bumper warranty. My motor blew up after having the truck for 3 short months. They completely forgot about me and my situation. Not sure how that was possible being that I called every single day for updates. They promised to call me back each day, and never would. I drove 1 hour and a half to talk face to face with them and only get lied to again. Needless to say it took them 3 months to put a new motor in my vehicle. I finally was able to get in contact with the owner who was VERY helpful, friendly, and trustworthy. To back up, when I bought the truck, it was smooth and easy, everybody was friendly, etc. But as soon as I needed their help, they wanted nothing to do with it. Months after my situation, the same exact thing happened to a friend of mine when her car motor blew up after having her car a week. Bunch of snakes. Be very careful and considerate when pulling into Performance Dodge Chrysler Jeep in Ferriday, LA.

0/5 stars for me! Worst, most un-trustworthy dealership I’ve ever came across. Service manager, Josh was a complete liar. Eddie, the cashier was a complete xxx hole. Mark, the general manager (I think is his title) was a smart xxx. I needed these folks to fix my truck that had a 3 year bumper to bumper warranty. My motor blew up after having the truck for 3 short months. They completely forgot about me and my situation. Not sure how that was possible being that I called every single day for updates. They promised to call me back each day, and never would. I drove 1 hour and a half to talk face to face with them and only get lied to again. Needless to say it took them 3 months to put a new motor in my vehicle. I finally was able to get in contact with the owner who was VERY helpful, friendly, and trustworthy. To back up, when I bought the truck, it was smooth and easy, everybody was friendly, etc. But as soon as I needed their help, they wanted nothing to do with it. Months after my situation, the same exact thing happened to a friend of mine when her car motor blew up after having her car a week. Bunch of snakes. Be very careful and considerate when pulling into Performance Dodge Chrysler Jeep in Ferriday, LA.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
4.0
Quality of repair
1.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They had a very friendly staff and answered all the questions I had to ask. The sale manage let us test drive the vechicle I was looking and showed the deals he could offer on it.

They had a very friendly staff and answered all the questions I had to ask. The sale manage let us test drive the vechicle I was looking and showed the deals he could offer on it.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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