Performance Dodge Chrysler Jeep RAM

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(36 reviews)
Sales hours: 9:00am to 2:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:00pm
Tuesday 8:00am–6:00pm 7:30am–5:00pm
Wednesday 8:00am–6:00pm 7:30am–5:00pm
Thursday 8:00am–6:00pm 7:30am–5:00pm
Friday 8:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–2:00pm Closed
Sunday Closed Closed
New (318) 367-0030 (318) 367-0030
Service (318) 367-0032 (318) 367-0032

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(36 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Emergency Service on Friday at 3pm! Thanks!

I’m from out of town and stopped there while traveling on business through the area with a co-worker. Before traveling we picked up our office’s vehicle from a dealership in Baton Rouge because it was making a loud scraping noise. The BR dealership said something was loose and rubbing and reported they fixed it. NOT. While driving the sound returned and although it was 3pm on a Friday afternoon, Performance Dodge brought us straight in, put it on the rack, and correctly diagnosed and fixed the problem of a missing bolt the other dealership had failed to replace. They had us safely back on the road in no time with their personal phone numbers in hand in case we ever had any additional problems. I highly recommend this dealership, it’s staff, and service department to everyone. Thanks, Performance Dodge! Amanda Smith

5.0

Emergency Service on Friday at 3pm! Thanks!

I’m from out of town and stopped there while traveling on business through the area with a co-worker. Before traveling we picked up our office’s vehicle from a dealership in Baton Rouge because it was making a loud scraping noise. The BR dealership said something was loose and rubbing and reported they fixed it. NOT. While driving the sound returned and although it was 3pm on a Friday afternoon, Performance Dodge brought us straight in, put it on the rack, and correctly diagnosed and fixed the problem of a missing bolt the other dealership had failed to replace. They had us safely back on the road in no time with their personal phone numbers in hand in case we ever had any additional problems. I highly recommend this dealership, it’s staff, and service department to everyone. Thanks, Performance Dodge! Amanda Smith

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Don’t do it!

0/5 stars for me! Worst, most un-trustworthy dealership I’ve ever came across. Service manager, Josh was a complete liar. Eddie, the cashier was a complete xxx hole. Mark, the general manager (I think is his title) was a smart xxx. I needed these folks to fix my truck that had a 3 year bumper to bumper warranty. My motor blew up after having the truck for 3 short months. They completely forgot about me and my situation. Not sure how that was possible being that I called every single day for updates. They promised to call me back each day, and never would. I drove 1 hour and a half to talk face to face with them and only get lied to again. Needless to say it took them 3 months to put a new motor in my vehicle. I finally was able to get in contact with the owner who was VERY helpful, friendly, and trustworthy. To back up, when I bought the truck, it was smooth and easy, everybody was friendly, etc. But as soon as I needed their help, they wanted nothing to do with it. Months after my situation, the same exact thing happened to a friend of mine when her car motor blew up after having her car a week. Bunch of snakes. Be very careful and considerate when pulling into Performance Dodge Chrysler Jeep in Ferriday, LA.

1.0

Don’t do it!

0/5 stars for me! Worst, most un-trustworthy dealership I’ve ever came across. Service manager, Josh was a complete liar. Eddie, the cashier was a complete xxx hole. Mark, the general manager (I think is his title) was a smart xxx. I needed these folks to fix my truck that had a 3 year bumper to bumper warranty. My motor blew up after having the truck for 3 short months. They completely forgot about me and my situation. Not sure how that was possible being that I called every single day for updates. They promised to call me back each day, and never would. I drove 1 hour and a half to talk face to face with them and only get lied to again. Needless to say it took them 3 months to put a new motor in my vehicle. I finally was able to get in contact with the owner who was VERY helpful, friendly, and trustworthy. To back up, when I bought the truck, it was smooth and easy, everybody was friendly, etc. But as soon as I needed their help, they wanted nothing to do with it. Months after my situation, the same exact thing happened to a friend of mine when her car motor blew up after having her car a week. Bunch of snakes. Be very careful and considerate when pulling into Performance Dodge Chrysler Jeep in Ferriday, LA.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

Dodge durango

They had a very friendly staff and answered all the questions I had to ask. The sale manage let us test drive the vechicle I was looking and showed the deals he could offer on it.

5.0

Dodge durango

They had a very friendly staff and answered all the questions I had to ask. The sale manage let us test drive the vechicle I was looking and showed the deals he could offer on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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5.0

Ram truck

I bought a Dodge Ram with Leah and it was a great experience she helped me out in every way and the staff was great did everything they could to get the truck I wanted

5.0

Ram truck

I bought a Dodge Ram with Leah and it was a great experience she helped me out in every way and the staff was great did everything they could to get the truck I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Great customer service

This was my first time purchasing a vehicle and I drove over 3 hours to meet with them. Tim and Josh went above and beyond to make this easy and hassle free for me! I highly recommend Performance Dodge to anyone!

5.0

Great customer service

This was my first time purchasing a vehicle and I drove over 3 hours to meet with them. Tim and Josh went above and beyond to make this easy and hassle free for me! I highly recommend Performance Dodge to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Stacy for giving us 5 stars! We strive to make car buying easy and hassle free. Great cars! Great prices! Thanks for telling everyone how we did. Enjoy that new ride and look forward to seeing you again next time.

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5.0

Not your typical dealership

This is not your typical dealership. No pushy salespeople. Very nice facilities. Best vehicle purchase experience ever. There website is easy to navigate. I found the vehicle I wanted, did the deal via emails with Josh Wilkinson & was so pleased with the experience I made the 1 1/2 hour drive to the dealership to purchase my new vehicle!! Thanks so much to all of the friendly staff!! Definitely recommend!!!

5.0

Not your typical dealership

This is not your typical dealership. No pushy salespeople. Very nice facilities. Best vehicle purchase experience ever. There website is easy to navigate. I found the vehicle I wanted, did the deal via emails with Josh Wilkinson & was so pleased with the experience I made the 1 1/2 hour drive to the dealership to purchase my new vehicle!! Thanks so much to all of the friendly staff!! Definitely recommend!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the 5 stars! Thanks for taking the time to tell everyone how well we did for you. It was a pleasure serving you. We are glad the experience was so easy for you. We look forward to seeing you again in the future.

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5.0

Great place

I dealt with Jason- great place to buy. I would def buy again. I recently bought 2 vehicle there in two days. Awesome place . Won't buy from anywhere else from here on out

5.0

Great place

I dealt with Jason- great place to buy. I would def buy again. I recently bought 2 vehicle there in two days. Awesome place . Won't buy from anywhere else from here on out

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the business and thanks for the 5 stars! We are glad you had such a great experience with us. Thanks for taking the time out to recommend us to everyone. We look forward to seeing you again in the future.

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5.0

mr shane cross

it was a good feeling dealing with car company i recomend this dealership to anyone who buys a new or used auto or truck

5.0

mr shane cross

it was a good feeling dealing with car company i recomend this dealership to anyone who buys a new or used auto or truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Shane for the 5 stars! We appreciate your repeat business and look forward to doing more business in the future.

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5.0

Love!

Just purchased a new grand jeep Cherokee and I am in love. The process was so easy quick and friendly! I highly recommend to go there and ask for Cody White. He was the sweetest salesman.

5.0

Love!

Just purchased a new grand jeep Cherokee and I am in love. The process was so easy quick and friendly! I highly recommend to go there and ask for Cody White. He was the sweetest salesman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Meg for the 5 stars! We are so glad that you love your Jeep but even happier that we delivered the experience you were looking for. This is the new way to buy a car! We look forward to seeing you again in the future.

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5.0

Great experience

Just bought a new grand Jeep Cherokee from Cody white and micheal Jenkins and they were great to work with . Thanks for all your help .

5.0

Great experience

Just bought a new grand Jeep Cherokee from Cody white and micheal Jenkins and they were great to work with . Thanks for all your help .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks Shannon for the 5 stars! We hope you enjoy your new Grand Cherokee and we are glad we were able to deliver the EXPERIENCE you were looking for. We appreciate your business and hope to see you again in the future.

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