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Volvo Cars West County

(614 reviews)
Visit Volvo Cars West County
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 9:00pm
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Sales Service
Monday 8:30am–9:00pm 7:30am–9:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–9:00pm 7:30am–9:00pm
Thursday 8:30am–6:00pm 7:30am–9:00pm
Friday 8:30am–9:00pm 7:30am–9:00pm
Saturday 8:30am–5:00pm 7:30am–9:00pm
Sunday Closed Closed
2017 state dealer award View 8 awards
2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 237-7814 (888) 237-7814
Used (888) 237-7719 (888) 237-7719
Service (636) 549-8680 (636) 549-8680

Inventory

See all 262 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2022.
In St. Louis Missouri the Suntrup family dealerships have been selling new cars and used cars trucks and SUVs since 1960. We have a reputation of offering quality new cars and quality used cars. Every pre-owned car on our lot has been fully inspected to ensure that you are getting a quality car truck or SUV that is right for you. Regardless of the make or model the pre-owned sales staff at Suntrup West County Volvo will help you find the perfect vehicle. Our convenient location right off of highways 44 64 and 270 allows us to serve all of St. Louis County with a great selection of new Volvo and certified used cars.
"Home of the Family Deal"

Service center

Phone number (636) 549-8680

Service hours

Monday
7:30am–9:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–9:00pm
Thursday
7:30am–9:00pm
Friday
7:30am–9:00pm
Saturday
7:30am–9:00pm
Sunday
Closed

Reviews

(614 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Me & my wife had spoken with a salesman prior to making

Me & my wife had spoken with a salesman prior to making the trip there(5 hours). He was a man of his word,everything he had told us about the car was true. Very professional

Me & my wife had spoken with a salesman prior to making

Me & my wife had spoken with a salesman prior to making the trip there(5 hours). He was a man of his word,everything he had told us about the car was true. Very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for making the long trip to Volvo Cars West County! We're glad to hear our salesman provided accurate information and professional service. Enjoy your new car!

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My salesman Tom was very nice and attentive.

My salesman Tom was very nice and attentive. He had a great personality. Everyone at the dealership was so pleasant. My buying experience was top tier. I love my new vehicle. Thank you Tom!!

My salesman Tom was very nice and attentive.

My salesman Tom was very nice and attentive. He had a great personality. Everyone at the dealership was so pleasant. My buying experience was top tier. I love my new vehicle. Thank you Tom!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're delighted to hear that Tom and the team at Volvo Cars West County made your buying process enjoyable. Enjoy your new vehicle!

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The most relaxing experience of buying a luxury car.

The most relaxing experience of buying a luxury car. It is our fourth time purchasing vehicle from West Country Volvo and we love it.

The most relaxing experience of buying a luxury car.

The most relaxing experience of buying a luxury car. It is our fourth time purchasing vehicle from West Country Volvo and we love it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kris, we're delighted to hear that your fourth purchase with Volvo Cars West County was a relaxing experience! Thanks for being such a loyal customer and sharing your love for our dealership.

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From the first step inside the door, I was treated with

From the first step inside the door, I was treated with kindness and respect. Tom helped with every step of my purchase and made it a fun experience. Matt quickly and painlessly arranged finances. He found a great deal and I was quickly on my way. Thanks everyone for welcoming me to the Volvo Family!

From the first step inside the door, I was treated with

From the first step inside the door, I was treated with kindness and respect. Tom helped with every step of my purchase and made it a fun experience. Matt quickly and painlessly arranged finances. He found a great deal and I was quickly on my way. Thanks everyone for welcoming me to the Volvo Family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kathleen, we're delighted to hear that Tom and Matt made your experience at Volvo Cars West County enjoyable and seamless. Welcome to the Volvo family!

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The dealership always provides excellent service and

The dealership always provides excellent service and quality. Your staff is always very friendly and knowledgeable.

The dealership always provides excellent service and

The dealership always provides excellent service and quality. Your staff is always very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Will, thank you for the kind words! We're glad to hear that our team at Volvo Cars West County consistently provides excellent service and quality. We appreciate your support!

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Best car purchase experience ever!

Best car purchase experience ever! Fair price, seamless process, professional staff with no pressure sales. Knowledgeable, (and fun). Shout out to Tom!

Best car purchase experience ever!

Best car purchase experience ever! Fair price, seamless process, professional staff with no pressure sales. Knowledgeable, (and fun). Shout out to Tom!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sue, we're delighted to hear that you had such a positive experience with Tom and our team at Volvo Cars West County! Thanks for the fantastic review!

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This was the most pleasant and seamless car purchase

This was the most pleasant and seamless car purchase we’ve ever made. Tom knew what we wanted and he made it happen. There was no pressure…Tom is the best in the land at what he does for a reason!

This was the most pleasant and seamless car purchase

This was the most pleasant and seamless car purchase we’ve ever made. Tom knew what we wanted and he made it happen. There was no pressure…Tom is the best in the land at what he does for a reason!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Tom made your car purchase experience so pleasant and seamless at Volvo Cars West County. Thanks for sharing such positive feedback! Enjoy your new vehicle!

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Service department was able to determine what the problem

Service department was able to determine what the problem was and fixed it the following day. We really appreciate the quick response and repair, the runs great!

Service department was able to determine what the problem

Service department was able to determine what the problem was and fixed it the following day. We really appreciate the quick response and repair, the runs great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our service department at Volvo Cars West County could quickly diagnose and fix the issue. Thanks for sharing your positive experience!

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Return car dirty inside , didn’t clean outside like

Return car dirty inside , didn’t clean outside like before. When called manager, he was upset. Sorry for your service 😭

Return car dirty inside , didn’t clean outside like

Return car dirty inside , didn’t clean outside like before. When called manager, he was upset. Sorry for your service 😭

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I spent a long time making an online appointment; in

I spent a long time making an online appointment; in fact, I modified the issues-repairs that I wanted with my car twice - that means I received three confirmation emails. On 13 June we arrived about 15 minutes late due to a traffic jam on Highway 70 at Wright City. When we arrived, Harris served us - but he did not find any of the information that I had entered on line. He had to spend almost 45 minutes obtaining the information all over again. It is a good thing that I brought my list with me. Please employ an IT expert to figure out this dilemma, or ask Volvo to provide a dependable automated system between customer and service center. Unfortunately my wonderful 1998 V70 T5 did not have much service performed because none of the Volvo parts were available. Harris and George (from the shop, I believe), kept me in the loop every step of the way. I would have preferred, however, some privacy when the two gentlemen explained the issues and told me that there was not much they could do to repair the many challenges that I brought them - because of lack of Volvo parts for this 27 year old car. This information should not have been overheard by the other customers in the waiting area.

I spent a long time making an online appointment; in

I spent a long time making an online appointment; in fact, I modified the issues-repairs that I wanted with my car twice - that means I received three confirmation emails. On 13 June we arrived about 15 minutes late due to a traffic jam on Highway 70 at Wright City. When we arrived, Harris served us - but he did not find any of the information that I had entered on line. He had to spend almost 45 minutes obtaining the information all over again. It is a good thing that I brought my list with me. Please employ an IT expert to figure out this dilemma, or ask Volvo to provide a dependable automated system between customer and service center. Unfortunately my wonderful 1998 V70 T5 did not have much service performed because none of the Volvo parts were available. Harris and George (from the shop, I believe), kept me in the loop every step of the way. I would have preferred, however, some privacy when the two gentlemen explained the issues and told me that there was not much they could do to repair the many challenges that I brought them - because of lack of Volvo parts for this 27 year old car. This information should not have been overheard by the other customers in the waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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