Reviews
Write a reviewTerrified 🤷🏻♀️
I did not have a good experience, bought a car, four hours later it’s steaming as we’re driving. Very sad experience, my first car purchase and it’s ruined. Terrified it’ll happen again and worse. Very wish-washy individuals in my experience. Again, terrified, I was shaking the whole night. We were stranded in a parking lot until 1am that night.
Terrified 🤷🏻♀️
I did not have a good experience, bought a car, four hours later it’s steaming as we’re driving. Very sad experience, my first car purchase and it’s ruined. Terrified it’ll happen again and worse. Very wish-washy individuals in my experience. Again, terrified, I was shaking the whole night. We were stranded in a parking lot until 1am that night.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stay away from these guys
Typical used car salesmen. Bullies, liars, scam artist. When you have a choice to do the right thing and choose to be these guys instead you get bad reviews like this.
Stay away from these guys
Typical used car salesmen. Bullies, liars, scam artist. When you have a choice to do the right thing and choose to be these guys instead you get bad reviews like this.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Horrendous Customer Service
This business will sell you a car they know has a check engine code. They will clear the code before your test drive, hoping it doesn't come back up for the 2 miles you are able to go. After bringing the car back to them the day after purchase, the only response I got was, "It's a good thing you bought the warranty". Don't do business with them, no matter how good the deal seems.
Horrendous Customer Service
This business will sell you a car they know has a check engine code. They will clear the code before your test drive, hoping it doesn't come back up for the 2 miles you are able to go. After bringing the car back to them the day after purchase, the only response I got was, "It's a good thing you bought the warranty". Don't do business with them, no matter how good the deal seems.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bad experience
I purchased a car from theses guys and it was the worst experience I’ve ever had buying a car. I was interested in a camaro that was listed to have only 28k miles on it, when I arrived at the dealership the car had 32k miles on it. It was being driven daily by the owners son. So I proceeded to test drive the vehicle with Mitch and he suggested we only go around the block for a short test drive, at first I was kinda skeptical about that, given I wanted to test the car and make sure everything worked as it should. During the test drive Mitch switched seats with me and drove it himself to show me what the car can “really” do. As in he wanted to do a burn out and show me the performance of the car. So after we switched seats he then drove back to the lot. The car drove as it should. Nothing appeared to be wrong with the car. After the short test drive I asked him what all has been done to the car and where did you get the car etc etc.. Mitch could not give me any straight answers on those questions besides saying “I bought the car from Texas”. Then we did the paperwork, I traded my car in (witch was a camaro) for this camaro and got approved for a loan. Everything went good until the next day when Mitch texted my personal cell and asked for me to bing in bank statements. I was very cautious about this because I didn’t understand why they would want my bank statement’s after I already got approved for the loan the day before and the paperwork was completed and the trade was officially done. I asked why they would need that and Mitch said the bank wants the statement. So I went and gave them a statement. On the way there the car they sold me started having problems (100 miles into owning the new car). The power steering shut off and I confronted Ken and Mitch about the problem and they responded with “ get an attorney if you want your car fixed” and would not produce any service records or copies of the paperwork I signed the day of the sale. By the way, they knew about all the problems the car had. They cleared the codes and got the engine light turned off so I wouldn’t notice during the test drive. They really know how to get over on people. They also lied to me about the car being under warranty. I would never go back to these guys
Bad experience
I purchased a car from theses guys and it was the worst experience I’ve ever had buying a car. I was interested in a camaro that was listed to have only 28k miles on it, when I arrived at the dealership the car had 32k miles on it. It was being driven daily by the owners son. So I proceeded to test drive the vehicle with Mitch and he suggested we only go around the block for a short test drive, at first I was kinda skeptical about that, given I wanted to test the car and make sure everything worked as it should. During the test drive Mitch switched seats with me and drove it himself to show me what the car can “really” do. As in he wanted to do a burn out and show me the performance of the car. So after we switched seats he then drove back to the lot. The car drove as it should. Nothing appeared to be wrong with the car. After the short test drive I asked him what all has been done to the car and where did you get the car etc etc.. Mitch could not give me any straight answers on those questions besides saying “I bought the car from Texas”. Then we did the paperwork, I traded my car in (witch was a camaro) for this camaro and got approved for a loan. Everything went good until the next day when Mitch texted my personal cell and asked for me to bing in bank statements. I was very cautious about this because I didn’t understand why they would want my bank statement’s after I already got approved for the loan the day before and the paperwork was completed and the trade was officially done. I asked why they would need that and Mitch said the bank wants the statement. So I went and gave them a statement. On the way there the car they sold me started having problems (100 miles into owning the new car). The power steering shut off and I confronted Ken and Mitch about the problem and they responded with “ get an attorney if you want your car fixed” and would not produce any service records or copies of the paperwork I signed the day of the sale. By the way, they knew about all the problems the car had. They cleared the codes and got the engine light turned off so I wouldn’t notice during the test drive. They really know how to get over on people. They also lied to me about the car being under warranty. I would never go back to these guys
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience!!
Overall it was a excellent experience. The process was painless and our Jeep runs good. The salesman was easy to deal with. Keep in mind this is a no-haggle dealership but the prices are reasonable.
Great experience!!
Overall it was a excellent experience. The process was painless and our Jeep runs good. The salesman was easy to deal with. Keep in mind this is a no-haggle dealership but the prices are reasonable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing!!
Family owned and operated here locally. By far the best car buying experience EVER!!! Treated me like family, offered warranty and gave a great price on trade. Highly recommend to anyone looking for a vehicle!!
Amazing!!
Family owned and operated here locally. By far the best car buying experience EVER!!! Treated me like family, offered warranty and gave a great price on trade. Highly recommend to anyone looking for a vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review.
Nice dealer, Good cars
This is a good dealer I really liked it, but they wont be able to negotiate the price with them.
Nice dealer, Good cars
This is a good dealer I really liked it, but they wont be able to negotiate the price with them.
- Customer service 3.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience at Showcase Cars & Trucks
Although I did not buy a vehicle from Ken, yet, I did have a great experience in working with Ken & Mitch. They definitely will go out of their way in making sure you are a satisfied customer (even if you don't buy a vehicle from them), & I truly believe that they do sell great cars at great prices. If you hate dealing with dealerships, you gotta go see Ken & Mitch! When the time is right for me to start looking for a vehicle again, I will definitely be visiting Showcase Cars & Trucks!
Great Experience at Showcase Cars & Trucks
Although I did not buy a vehicle from Ken, yet, I did have a great experience in working with Ken & Mitch. They definitely will go out of their way in making sure you are a satisfied customer (even if you don't buy a vehicle from them), & I truly believe that they do sell great cars at great prices. If you hate dealing with dealerships, you gotta go see Ken & Mitch! When the time is right for me to start looking for a vehicle again, I will definitely be visiting Showcase Cars & Trucks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Poor Business Practice
Called Showcase to inquire about purchasing a vehicle. Discussed trade and told them we would arrive 3-4 hours. Drove 2 hours to find out they had sold the vehicle before we arrived. I'm a man of my word. Their action told me everything I needed to know about their business practices. Your mileage may vary.
Poor Business Practice
Called Showcase to inquire about purchasing a vehicle. Discussed trade and told them we would arrive 3-4 hours. Drove 2 hours to find out they had sold the vehicle before we arrived. I'm a man of my word. Their action told me everything I needed to know about their business practices. Your mileage may vary.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
This was my fault, I told this person I would call if we sold the car to save them the drive. We sold the car about 30min Before they got here and I forgot to call them. I offered to pay for there trip but no deal. I will try and do better next time.
Great Prices
Great prices and nice clean cars. You can tell they try to sell top notch cars.
Great Prices
Great prices and nice clean cars. You can tell they try to sell top notch cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review.