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Special Interest Auto

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–3:30pm
Thursday 10:00am–6:00pm
Friday 12:00pm–6:00pm
Saturday 12:00pm–5:00pm
Sunday Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (18 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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He sold me a 2012 Suzuki SX4 that was "inspected". I had brake issues a year later and could barely drive it (grinding noises when braking and accelerating, ABS system going off, brakes always engaged when driving and burning more fuel, etc.). I took it to a mechanic and they found that the brake rotors were installed incorrectly. The rotors were mismatched and installed on the wrong side. This is gross negligence. I had to get my brake system replaced. I called the seller and he didn't even want to look at the mechanic's report. He told me the car worked when I drove it off the lot and that he would only guarantee the car for 30 days, but the truth is that the car was sold with an improperly installed brake system that took a year to start showing symptoms. The seller hung up on me. Buyer beware. If the car runs for 30 days, then it was sold in "working order." If it falls apart after 30 days due to gross negligence/incompetence of the seller's inspection mechanic, that's your problem.

He sold me a 2012 Suzuki SX4 that was "inspected". I had brake issues a year later and could barely drive it (grinding noises when braking and accelerating, ABS system going off, brakes always engaged when driving and burning more fuel, etc.). I took it to a mechanic and they found that the brake rotors were installed incorrectly. The rotors were mismatched and installed on the wrong side. This is gross negligence. I had to get my brake system replaced. I called the seller and he didn't even want to look at the mechanic's report. He told me the car worked when I drove it off the lot and that he would only guarantee the car for 30 days, but the truth is that the car was sold with an improperly installed brake system that took a year to start showing symptoms. The seller hung up on me. Buyer beware. If the car runs for 30 days, then it was sold in "working order." If it falls apart after 30 days due to gross negligence/incompetence of the seller's inspection mechanic, that's your problem.

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great place and people. I got my first truck here for a great price and they made it very easy to buy, they were very friendly

Great place and people. I got my first truck here for a great price and they made it very easy to buy, they were very friendly

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They were very responsive to my many emails and made the buying experience easy. John gave me his own personal cell in case I had a need to contact him. I am not from that area and he was very flexible at working with my schedule in picking up the vehicle. Highly recommend this dealer!

They were very responsive to my many emails and made the buying experience easy. John gave me his own personal cell in case I had a need to contact him. I am not from that area and he was very flexible at working with my schedule in picking up the vehicle. Highly recommend this dealer!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The owner, John, is very friendly and gives personal assistance, but also space when needed. He is obviously a car enthusiast so you can benefit from his knowledge and experience. He knows his stock and will work to find what best suits your specific needs within your budget. I loved the car I test drove and eventually bought, but there was some quiet road noise I was unsure of. John had it checked out when put in for the oil change the day I picked it up and did a repair that morning to make sure it was perfect! My car is 4 years old and it was immaculate cleaned! Definitely had that new car smell. He is never pushy even though I'm pretty sure he knew what car I should buy before I did! The stock he carries is varied so you'll find a lot of options on the lot. I noticed a Florida car when I was there. Would definitely recommend this solid, honest dealer and I am SO HAPPY with my new car!

The owner, John, is very friendly and gives personal assistance, but also space when needed. He is obviously a car enthusiast so you can benefit from his knowledge and experience. He knows his stock and will work to find what best suits your specific needs within your budget. I loved the car I test drove and eventually bought, but there was some quiet road noise I was unsure of. John had it checked out when put in for the oil change the day I picked it up and did a repair that morning to make sure it was perfect! My car is 4 years old and it was immaculate cleaned! Definitely had that new car smell. He is never pushy even though I'm pretty sure he knew what car I should buy before I did! The stock he carries is varied so you'll find a lot of options on the lot. I noticed a Florida car when I was there. Would definitely recommend this solid, honest dealer and I am SO HAPPY with my new car!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a very good experience with John at Special Interest Auto. We had been leary of smaller dealers, from past experiences, however John changed that for us. We found a great car at a great price.

We had a very good experience with John at Special Interest Auto. We had been leary of smaller dealers, from past experiences, however John changed that for us. We found a great car at a great price.

Rating breakdown (out of 5):
Customer service
4.0
Buying process
4.0
Quality of repair
5.0
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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After the typical run-around with the larger car dealerships in the area, working with John on the purchase of a used Mazda was a breath of fresh air. The pricing was fair, the process was painless and when we found a few issues with a headlight and the key fob a day or so later, John handled both repairs promptly, without question and at zero cost.

After the typical run-around with the larger car dealerships in the area, working with John on the purchase of a used Mazda was a breath of fresh air. The pricing was fair, the process was painless and when we found a few issues with a headlight and the key fob a day or so later, John handled both repairs promptly, without question and at zero cost.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Amazing dealer service around the Henrietta area. Cars are all priced between $3000 to $8000, so it's affordable and valuable! Had all available facilities there, so any minor fixes with the cars are doable. Paperwork were all obtained easily and strait-forward, no hassle at all. Best of all, all important services are done to the car without additional charge before driving off.

Amazing dealer service around the Henrietta area. Cars are all priced between $3000 to $8000, so it's affordable and valuable! Had all available facilities there, so any minor fixes with the cars are doable. Paperwork were all obtained easily and strait-forward, no hassle at all. Best of all, all important services are done to the car without additional charge before driving off.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
4.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Second purchase for a reason. John sells quality cars without pressure and reasonable prices. He is kind and patient and sells good vehicles. Thanks again we will be back.

Second purchase for a reason. John sells quality cars without pressure and reasonable prices. He is kind and patient and sells good vehicles. Thanks again we will be back.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I had a great experience purchasing a used car from John at Special Interest Auto. Good cars at great prices! I would recommend this place to anyone in the market for a used car.

I had a great experience purchasing a used car from John at Special Interest Auto. Good cars at great prices! I would recommend this place to anyone in the market for a used car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
Overall facilities
4.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The dealer was very helpful! I hadn't bought a car in awhile and didn't know what was involved. He helped me out and I have a great car.

The dealer was very helpful! I hadn't bought a car in awhile and didn't know what was involved. He helped me out and I have a great car.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
4.0
Quality of repair
Overall facilities
3.0
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I know we had a rough start with the bank but I'm glad I was able to help you through it ! Being a small dealer I don't have financing some big places do. Thanks for your review and Great to see you enjoying the car.

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