Reviews
We had bought a vehicle here before, had it for 5 years,
We had bought a vehicle here before, had it for 5 years, never had any trouble with the vehicle. So when we wanted to get another vehicle, we traded it in for the BMW 228i, did a test drive around the area, didn't seem to have anything wrong with it, so we purchased it. As good as our first experience was, this one was nothing like that. A week after we bought it, it rained, when I turned the wipers on, error codes started popping up. Went to a BMW dealership to have them look at it, there were so many things wrong with the car, to many to list, but over 7K. Called Echopark to tell them what was going on, that was another bad experience in itself, they didn't want to honor their 30 day, 1000 mile warranty. So they did pay for some of the damages, but we were still out $3000 of our own money to get the car back to what we thought we were driving off on that day. Needless to say we will not be back.
We had bought a vehicle here before, had it for 5 years,
We had bought a vehicle here before, had it for 5 years, never had any trouble with the vehicle. So when we wanted to get another vehicle, we traded it in for the BMW 228i, did a test drive around the area, didn't seem to have anything wrong with it, so we purchased it. As good as our first experience was, this one was nothing like that. A week after we bought it, it rained, when I turned the wipers on, error codes started popping up. Went to a BMW dealership to have them look at it, there were so many things wrong with the car, to many to list, but over 7K. Called Echopark to tell them what was going on, that was another bad experience in itself, they didn't want to honor their 30 day, 1000 mile warranty. So they did pay for some of the damages, but we were still out $3000 of our own money to get the car back to what we thought we were driving off on that day. Needless to say we will not be back.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience derek helped us out greatly and was
great experience derek helped us out greatly and was extremely informative will be back again and am sending some family his way. thanks echopark for being a real one.
great experience derek helped us out greatly and was
great experience derek helped us out greatly and was extremely informative will be back again and am sending some family his way. thanks echopark for being a real one.
- Customer service —
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Repeat customers, Josh was a great help with our trade in
Repeat customers, Josh was a great help with our trade in and purchase for the second time!
Repeat customers, Josh was a great help with our trade in
Repeat customers, Josh was a great help with our trade in and purchase for the second time!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gave us everything we wanted and needed and then some.
Gave us everything we wanted and needed and then some. We have bought multiple cars from Josh and he is absolutely awesome.
Gave us everything we wanted and needed and then some.
Gave us everything we wanted and needed and then some. We have bought multiple cars from Josh and he is absolutely awesome.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Christy was vey helpful!
Christy was vey helpful! Love the car and she made the process so simple for me
Christy was vey helpful!
Christy was vey helpful! Love the car and she made the process so simple for me
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the positive feedback, we are thrilled to hear that Christy provided excellent service and that you love your new car! We pride ourselves on making the car-buying process easy and enjoyable for our customers. We appreciate your business and hope to see you again in the future.
Sales person was very helpful.
Sales person was very helpful. Was able to get me into a truck. Would recommend him to others. Very patient.
Sales person was very helpful.
Sales person was very helpful. Was able to get me into a truck. Would recommend him to others. Very patient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words about our sales person! We pride ourselves on providing excellent customer service, and we're thrilled to hear that he was able to help you find the perfect truck. Thank you for recommending us and for acknowledging our patience. We look forward to serving you again in the future.
Jayson was fantastic.
Jayson was fantastic. Helped us through everything. Have bought from them before and would do so again. Great service from Jayson.
Jayson was fantastic.
Jayson was fantastic. Helped us through everything. Have bought from them before and would do so again. Great service from Jayson.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We are so glad to hear that Jayson provided you with great service and that you would be a returning customer. We truly appreciate your support and hope to continue providing you with excellent experiences in the future. Thank you for choosing us!
I recently purchased a Nissan Rogue from EchoPark, and I
I recently purchased a Nissan Rogue from EchoPark, and I couldn’t be happier with the experience—thanks to Josh! From the moment I walked in, Josh was professional, friendly, and incredibly knowledgeable. He made the entire car-buying process smooth and pressure-free, answering all my questions with patience and clarity.
I recently purchased a Nissan Rogue from EchoPark, and I
I recently purchased a Nissan Rogue from EchoPark, and I couldn’t be happier with the experience—thanks to Josh! From the moment I walked in, Josh was professional, friendly, and incredibly knowledgeable. He made the entire car-buying process smooth and pressure-free, answering all my questions with patience and clarity.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with Josh at EchoPark! We strive to provide exceptional customer service and it's great to hear that he made your car-buying process smooth and pressure-free. Enjoy your Nissan Rogue!
Deandre was super helpful & made our process smooth.
Deandre was super helpful & made our process smooth. Definitely purchasing more cars here and recommending to others!
Deandre was super helpful & made our process smooth.
Deandre was super helpful & made our process smooth. Definitely purchasing more cars here and recommending to others!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
They helped me out in everything.
They helped me out in everything. I recommend getting your first car here. I recommend Mark, such an amazing person.
They helped me out in everything.
They helped me out in everything. I recommend getting your first car here. I recommend Mark, such an amazing person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car