Straatmann Toyota

Take it to Straatmann. No service. Apparently no worries. We'll get to it at our convenience. . Where lunch breaks supersede any customer service. If you are in a hurry ,go to Reuchers. They seem to know as much as the Straatman people about Toyota's because they actually know vehicles,not just how to read sensor but listen to the engines rather than rely on their hourly rate to tell them the problem with a vehivle.

So rude and un professional. Surprised they are still in business. Very little cars to look at and such a small staff I assume their tactics are starting to make them suffer.

Dave and Ken made my buying experience great! I had done my search online, but needed to see the car in person for the new body style and colors, exterior and interior. What they had in their inventory suited my wants and desires! Dave, the salesman, was very knowledgeable about the vehicle and showed me what all the gadgets did! Ken, in the financial department made my buying easy! Great job, Straatmann Toyota!

No pressure no hassle just friendly service everybody in the dealership treats you like a human not just someone buying a truck from them.Scott is a excellent salesman I would recommend this dealership to everyone

Have been coming here for service for years! Price is always honest and they are really quick. Just bought a new truck from these guys and didnt feel at all like working with your typical car saleslman.. Definitely recommend!

I took my Rav4 in for an ID/OD inspection. The inspection was done and I was handed the receipt which I assumed was stapled to the ID/OD form. I should have checked! When I got home I looked for the ID/OD form and it was MIA. I called Straatmann and spoke with Steve, the service manager who said it was placed on the front seat. When I told him it wasn't there he said he would check with the tech. He called back and said the tech put it on the front seat and they could not furnish a copy. Since I never received one I asked for a refund of $12.00. He refused. He said I would need to pay $12 again for another inspection. I felt they were calling me a liar. Why would I ask for one if I received one in the first place?? It seems my future business was not worth their time or $12. I no longer trust Straatmann Toyota and will never return there for service or to purchase a new car!

This was the only dealership that I went to during my buying process where I did not feel like I was getting pressured to buy. The sales man that I worked with was named Dave, and he was trustworthy and was very helpful. He did a great job of working with me to get a good deal on the best vehicle to fit my needs.

Not only did I get an online quote that was lower than any other Toyota dealer I sent an inquiry to but the staff was extremely pleasant. It seemed I was more important to them than just "selling another car" was. So I got the best price, I got treated with complete respect and honesty and I got a really good finance rate on my car loan. What more could I have asked for?

A friend of mine recommended this dealership when she knew I was thinking about buying a new Toyota. I decided to make the short trip from Union, Mo. to see what kind of a deal I could get on new Camry. I did find the Camry I was looking for and was given a price on the car. I didn't want to buy until I had done a little research on which Toyota dealers were offering the best prices. As it turned out it was Straatmann Toyota that gave the most aggressive price and I even had one dealer tell me there was no way they could sell the car at that price. The bottom line is that I bought a new car at this dealership and I was treated very graciously throughout the process. That's as good an experience that anyone can have at a car dealership!

I shopped online for a new Toyota Tacoma and got responses from four different dealerships. I would have thought one of the big dealerships in St. Louis would have offered the lowest price but I was wrong. The lowest price came from this dealership and that price was appreciable enough for me to take a short trip (25 minutes) from west St. Louis county to Washington, Mo. No one at the dealership used any pressure tactics and it turned out to be the best experience I've ever had at a car dealership, and I've had some pretty bad ones.