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Cavenaugh Kia

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (69 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Something isn't right I called for a price for my car to

Something isn't right I called for a price for my car to get an oil change and they said they can't give me the price until they are done. I guess that way they can charge me whatever they want this isn't how you do people. I guess I need to find a new place to take my business.

Something isn't right I called for a price for my car to

Something isn't right I called for a price for my car to get an oil change and they said they can't give me the price until they are done. I guess that way they can charge me whatever they want this isn't how you do people. I guess I need to find a new place to take my business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Concerned about why we were treated with no respec

The manager is very rude. He doesn't think anyone is right but him. He does not care for customers unless he receiving money from them. He see his customers as money and that's it. He is not friendly . He will not work with you he works against you. I like dealing with friendly people. Everyone in the office doesn't show any kind of friendliness to the customers. I didn't feel comfortable there. The manager Dave York and Brandon are not very cooperative at all. They speak very rudly and show no concern. This is the worst place to go for a car.

Concerned about why we were treated with no respec

The manager is very rude. He doesn't think anyone is right but him. He does not care for customers unless he receiving money from them. He see his customers as money and that's it. He is not friendly . He will not work with you he works against you. I like dealing with friendly people. Everyone in the office doesn't show any kind of friendliness to the customers. I didn't feel comfortable there. The manager Dave York and Brandon are not very cooperative at all. They speak very rudly and show no concern. This is the worst place to go for a car.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Hallelujah

Great dealership Great price Great service department You will not find a better place to buy a vehicle in Northeast Arkansas. I Highly recommend 5 Stars for KIA

Hallelujah

Great dealership Great price Great service department You will not find a better place to buy a vehicle in Northeast Arkansas. I Highly recommend 5 Stars for KIA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will not buy here again

I almost backed out closing the deal & I wish I had. 2 days later I could have had an Accent $1400 cheaper. & I already in less than 2 weeks have had 2 problems with the car. I will be calling the service department again tomorrow morning. I told the salesman I would be writing this

Will not buy here again

I almost backed out closing the deal & I wish I had. 2 days later I could have had an Accent $1400 cheaper. & I already in less than 2 weeks have had 2 problems with the car. I will be calling the service department again tomorrow morning. I told the salesman I would be writing this

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sam and Melissa Taylor

Was never treated like a walking comission.As we have been at other dealers. But at Cav kia in Jonesboro ar, we were treated like part of our salesmans family. (Rooster is his nickname) Mr.Harry was great. Thanks KIA of Jonesboro!!!

Sam and Melissa Taylor

Was never treated like a walking comission.As we have been at other dealers. But at Cav kia in Jonesboro ar, we were treated like part of our salesmans family. (Rooster is his nickname) Mr.Harry was great. Thanks KIA of Jonesboro!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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new car experience

I had a great experience with Harry and Derrick Powell, and Kevin I got a brand new 2017 Kia Sorento, this is the 3rd new vehicle I have purchased from Cavenaugh KIA in Jones boro AR

new car experience

I had a great experience with Harry and Derrick Powell, and Kevin I got a brand new 2017 Kia Sorento, this is the 3rd new vehicle I have purchased from Cavenaugh KIA in Jones boro AR

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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2 new cars

Everyone was very polite and courteous. We bought 2 new cars and they drove both vehicles 1 hour away from dealership to deliver them to us .thanks for everything.

2 new cars

Everyone was very polite and courteous. We bought 2 new cars and they drove both vehicles 1 hour away from dealership to deliver them to us .thanks for everything.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sharon

Everything was great sale person was great he worked very hard to find me the right car

Sharon

Everything was great sale person was great he worked very hard to find me the right car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great ' soul' of a car.

Great people. Glad I bought a kia soul. The service people where careful and attentive to what needed to be done. It took a little longer than I hoped to buy the car but it was again careful and helpful.

great ' soul' of a car.

Great people. Glad I bought a kia soul. The service people where careful and attentive to what needed to be done. It took a little longer than I hoped to buy the car but it was again careful and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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First Time NEW Car Buyer

I really am thankful to have Cavenaugh Kia as my family to help me find a new car I purchased 10/8/2016. I absolutely LOVE, LOVE my new car!! Harry Harvey & Daniel Shimasaki & William was the best guys to take of me ! ;) I'm spreading the word how wonderful KIA cars are the best!! Thanks guys!!

First Time NEW Car Buyer

I really am thankful to have Cavenaugh Kia as my family to help me find a new car I purchased 10/8/2016. I absolutely LOVE, LOVE my new car!! Harry Harvey & Daniel Shimasaki & William was the best guys to take of me ! ;) I'm spreading the word how wonderful KIA cars are the best!! Thanks guys!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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