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Lou Fusz Toyota

(3,621 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 14 awards
2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (314) 403-7800 (314) 403-7800
Used (314) 403-7920 (314) 403-7920
Service (314) 403-7906 (314) 403-7906

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Reviews

(3,621 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lou Fusz Toyota from DealerRater.

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Mitch Bauer was honest and efficient and well informed

Mitch Bauer was honest and efficient and well informed about the vehicle. His communication was timely and helpful. Very professional and reassuring. I would recommend him and the dealership.

Mitch Bauer was honest and efficient and well informed

Mitch Bauer was honest and efficient and well informed about the vehicle. His communication was timely and helpful. Very professional and reassuring. I would recommend him and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ask for Jim Bones Donahue!

Ask for Jim Bones Donahue!! Made the transaction super quick and easy with no surprises.

Ask for Jim Bones Donahue!

Ask for Jim Bones Donahue!! Made the transaction super quick and easy with no surprises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted to hear about your quick and easy experience with Jim! We hope to see you again soon!

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I purchased my 2024 4-Runner from Jim Donohue at Lou Fusz

I purchased my 2024 4-Runner from Jim Donohue at Lou Fusz Toyota. The process was quick and easy, and Jim was extremely helpful. They also purchased my used 4-Runner for a very fair price. I won't go anywhere else!

I purchased my 2024 4-Runner from Jim Donohue at Lou Fusz

I purchased my 2024 4-Runner from Jim Donohue at Lou Fusz Toyota. The process was quick and easy, and Jim was extremely helpful. They also purchased my used 4-Runner for a very fair price. I won't go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted to hear about your experience with our sales staff here at Lou Fusz Toyota. We hope you enjoy your new 4Runner and we hope to see you again soon!

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I just bought my new Toyota Rav 4 Hybrid from Jim “Bones”

I just bought my new Toyota Rav 4 Hybrid from Jim “Bones” Donohue at Lou Fusz Toyota and the entire buying experience was wonderful. Bones provided a “no pressure” selling attitude and was patient in answering all of my questions. This was my first time buying from this dealership and with the excellent customer service I received would definitely shop with them again.

I just bought my new Toyota Rav 4 Hybrid from Jim “Bones”

I just bought my new Toyota Rav 4 Hybrid from Jim “Bones” Donohue at Lou Fusz Toyota and the entire buying experience was wonderful. Bones provided a “no pressure” selling attitude and was patient in answering all of my questions. This was my first time buying from this dealership and with the excellent customer service I received would definitely shop with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

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Great experience with Lou Fusz and Jim Donohue.

Great experience with Lou Fusz and Jim Donohue. I knew when I left the dealership that I was in the right vehicle for me. Process was very smooth and I know I'll be recommending more to come shop here!

Great experience with Lou Fusz and Jim Donohue.

Great experience with Lou Fusz and Jim Donohue. I knew when I left the dealership that I was in the right vehicle for me. Process was very smooth and I know I'll be recommending more to come shop here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We are grateful for taking the time to share your store experience. We're happy to provide you with an acceptable experience. Looking forward to your next visit with us!

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Jim bones Donahue was an expert and made the experience

Jim bones Donahue was an expert and made the experience so easy that I was on my way home within 30 minutes, and he was very knowledgeable about the Camry I bought and set it up quickly so all I had to do was drive it home, so if you see this I want to thank you for all the help and my next car I will definitely be seeing you, Sam

Jim bones Donahue was an expert and made the experience

Jim bones Donahue was an expert and made the experience so easy that I was on my way home within 30 minutes, and he was very knowledgeable about the Camry I bought and set it up quickly so all I had to do was drive it home, so if you see this I want to thank you for all the help and my next car I will definitely be seeing you, Sam

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

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Every one was kind and very helpful in the whole process

Every one was kind and very helpful in the whole process from ordering the car to the pickup

Every one was kind and very helpful in the whole process

Every one was kind and very helpful in the whole process from ordering the car to the pickup

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

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I was in need of a decent used car quick, and they had

I was in need of a decent used car quick, and they had the perfect car for me! Joshua helped get me in it asap and made the transition from the old car super smooth, as well as providing all the necessary reports, and making sure the car had new tires, oil, etc.! Definitely happy with my choice to buy here!

I was in need of a decent used car quick, and they had

I was in need of a decent used car quick, and they had the perfect car for me! Joshua helped get me in it asap and made the transition from the old car super smooth, as well as providing all the necessary reports, and making sure the car had new tires, oil, etc.! Definitely happy with my choice to buy here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

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My son reached out to Jim Donahue & every thing went

My son reached out to Jim Donahue & every thing went smooth from there on out! I'm now driving a new 2023 Tacoma!

My son reached out to Jim Donahue & every thing went

My son reached out to Jim Donahue & every thing went smooth from there on out! I'm now driving a new 2023 Tacoma!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you for taking the time to leave us a review. We are happy to have you as a customer, and we look forward to seeing you again.

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Aziz and Lou Fusz were AWESOME in our purchase of our new

Aziz and Lou Fusz were AWESOME in our purchase of our new 2024 Grand Highland. Knowlegeable, available, and competent is my review of Aziz as OUR salesperson. When we want another new vehicle, we will call him first… Transparent, honest, and cost competitive is my appraisal of Lou Fusz

Aziz and Lou Fusz were AWESOME in our purchase of our new

Aziz and Lou Fusz were AWESOME in our purchase of our new 2024 Grand Highland. Knowlegeable, available, and competent is my review of Aziz as OUR salesperson. When we want another new vehicle, we will call him first… Transparent, honest, and cost competitive is my appraisal of Lou Fusz

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

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