Greg and his team went above and beyond for me. Can't say enough positive things about my experience buying my Mini Cooper from them.
Pros: Staff at dealership were polite and not pushy. Cons: They have a false sense of what is clean. Cars I looked at were in horrible cosmetic condition.... Stained, dirty interior in every car. Pictures used online were not what I saw on the lot. No way testing was was done before sales, ac didn't work and they didn't know.... Engine light on. Never mentioned in person or online.
We apologize for any inconvenience in bringing you in. If you can advise us as to the vehicle or vehicles in question we will be able to take steps to... improve our products and services. Thank You Sincerely.
We bought a car there and was told the entire car had been serviced and was in good working Order. The check engine light was on and I express my concern... and told them we could not but a car with engine or transmission problems. They said the light should go out. It did not and 1 week after buying it and before first payment the car broke down. Per other car repair shop it is the transmission. They sell as is however they guaranteed us they would fix this issue even before we left the lot with the car. Car is being towed and I will follow up to let you know how well they follow through. Not sure if I would recommend or not yet.
We looked at four specific cars on the lot and there was numerous repairs that should have been performed, condition of car was not par with listed price.... We were not comfortable with buying any cars on the lot. It was also intersting after this visit that some of the cars listed prices went down.
Thank you for your feedback. We will continue to improve through constructive reviews such as this. We welcome the opportunity to grow and we hope you... brought your views to our attention while you were here. Many times lower priced cars will have flaws. I assume the particularly nice vehicles do not fit your budget. And price adjustments are evaluated from day to day. Thank you again.
They poorly repaired a used car they sold me. Jerry rigged it and didn't use correct parts. Used a 1/8 hose and tape to make it fit where a 1/4 hose should've... been used. Told me they replaced it when I was there and now deny ever repairing the car or saying they did. Poor customer service and definitely wouldn't recommend to anyone. When I told them on the phone the response I got was "is there a question here" .
For over 50 years we have worked to develop a friendly, open and honest relationship with our customers. We regret not being able to fully satisfy you... and we will be happy to assist with any future purchase. Most of our business is generated by repeat and referral customers. We think that says it all.