Reviews
Since I bought my first Honda Pilot in 2018 the service
Since I bought my first Honda Pilot in 2018 the service has been outstanding every time. It hasn’t been that many times with the reliability of the Honda cars. But every time the service staff has gone out of their way to take care of me as a customer 👏
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Ron, Thanks for trusting our service team with your needs! We appreciate your business! Dave Mungenast Customer Service
Excellent customer service once again!
Excellent customer service once again! Never disappointed with the service dept. Always kind, courteous and most importantly trustworthy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! Thank you for the business! Dave Mungenast Customer Service
Came in at 11:30 am on a Saturday, told Gina we were
Came in at 11:30 am on a Saturday, told Gina we were buying a car cash, showed her a picture of the window sticker of the car we wanted and we left shortly with it. A very smooth experience, because Gina is a good listener! NATHAN SCHWARZEN made the paperwork painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are always happy to hear this feedback! We appreciate your business! Dave Mungenast Customer Service
Shan was great to work with and also helped detail the
Shan was great to work with and also helped detail the car and get it set up for our daughter. My daughter needed the car right away for school and we were able to come back and schedule detailing for a later date due to all the holidays and things we had to do. Thanks again
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome to hear you had a great experience with Shan! We appreciate your business! Dave Mungenast Customer Service
Service was prompt and completed in a timely manner.
Service was prompt and completed in a timely manner. The young man who helped me was courteous and explained exactly what was done. Waiting area was clean and stocked with snacks and beverages. Good experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback! We appreciate the business! Dave Mungenast Customer Service
We had a nice loaner vehicle while ours was waiting for
We had a nice loaner vehicle while ours was waiting for parts. We were updated on the status of our vehicle often.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome to hear our service team took good care of you. Thank you for the business! Dave Mungenast Customer Service
Great communication.
Great communication. Professional staff. Repairs were made in the time that was stated. Loaner car process easy.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for your feedback! We appreciate your business! Dave Mungenast Customer Service
Javier went above and beyond on customer satisfaction and
Javier went above and beyond on customer satisfaction and service. He managed to get two new car technicians on the installation of my trailer hitch and I received my vehicle back sooner than expected. A shout out and thank you also to the Honda technicians who performed the work. Happy, happy, joy, joy!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Dave Mungenast St. Louis Honda! Dave Mungenast Customer Service
The service dept rocks!
The service dept rocks! Courtesy car, kept me up on what was happening. Great experience
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome to hear about the great service experience! Thank you for the business! Dave Mungenast Customer Service
Great communication and quick service.
Great communication and quick service. Identified the issue quickly and had parts the next day.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide some feedback! We appreciate your business! Dave Mungenast Customer Service