Meet Mike Clark

Mike Smith was very knowledgeable and I felt very comfortable dealing with him. It was a good experience and I love the car.

We were greeted by Mike, our Honda salesman. He was great to work with. He showed us an Accord that was just what we wanted.

Poor customer service and lack of communication. We were emailing back and forth trying to set up a time to view a vehicle. He tells me they close at 5:30pm and I told him that I wouldn't be able to make it until 5:15pm, "so maybe we should schedule for another day", thinking that I don't want to be rude and show up right at close. This was at 1:00pm. He doesn't respond to my email all day, so I leave work at 5:00pm and drive home (an hour away). When I get home I check my phone and he sent me a snarky email at 5:41 pm telling me he's waiting on me? THEN I get an even snarkier email from him the next morning complaining about how he was waiting on me until 6:15pm and he would have appreciated a phone call. Really? Maybe if you would have read and responded to my email, I would have known you were willing to stay late and you would have sold a car. Now, I'm not going to be purchasing anything from you or your dealership after your rude unprofessional emails.

This is the second car I have bought from Mungenast and I have loved both of them. I would certainly recommend them to family and friends.

I was very pleased with service, professionalism and honesty with Mike and Brad. They went above and beyond to be sure that I left with my dream car. They both were very understanding of my situation. I couldn’t be more happy with my purchase!!

Thank you for the great service. Completely satisfied with my experience will definitely return in the future

Dealership is huge but have had pretty good service in the past. Our salesperson in this instance was amazing and helped us above and beyond.

We bought a used 2019 Pacifica last week and 20 minutes after driving it off the lot we had to have it towed back for a repair. We have been getting the run around ever since on when the repair will be complete and while they did give us a loaner car it’s extremely frustrating to put money down, buy a car and a week later still not have the vehicle or any idea when it will really be ours. We’ve been calling for updates and get a new “estimate” each time but we have had to reach out and keep on top of it. The customer service has been so poor and we would not recommend this dealership to anyone! We understand things happen with used cars, but the customer service we have received is pathetic and infuriating.

They had a nice selection of vehicles but sales staff seemed annoyed by any questions

My sales consultant was Mike Clark. This is the third vehicle Mike helped me purchase from Dave Mungenast St. Louis Honda. I told him what I was looking for and my budget and I am very pleased with my 2023 CRV EX-L. Tracy Peters in the service department has overseen all the maintenance on all my past Hondas.