Reviews
Write a reviewIn Motors Trust I Trust! ;-)
My experience in buying my first van (for van life and business) with Juan (sales) and Christian (manager) was amazing, the best I've ever had buying a vehicle. Juanis a true Gentleman, genuine, well meaning, and always working in good faith, treating you like Family. He even went out of his way, to drop off some documents at my residence. I truly and sincerely appreciated the realness and level of trust and excellent follow up and follow through that I experienced with Juan! Christian was also a gem of a Human Being dealing with you in total transparency and care. I highly recommend Motors Trust, and attest that they indeed carry their names very well! Thank you Motors Trust for showing how it's well done! Their highly competitive prices and huge inventory are just the cherry and icing on the cake!
In Motors Trust I Trust! ;-)
My experience in buying my first van (for van life and business) with Juan (sales) and Christian (manager) was amazing, the best I've ever had buying a vehicle. Juanis a true Gentleman, genuine, well meaning, and always working in good faith, treating you like Family. He even went out of his way, to drop off some documents at my residence. I truly and sincerely appreciated the realness and level of trust and excellent follow up and follow through that I experienced with Juan! Christian was also a gem of a Human Being dealing with you in total transparency and care. I highly recommend Motors Trust, and attest that they indeed carry their names very well! Thank you Motors Trust for showing how it's well done! Their highly competitive prices and huge inventory are just the cherry and icing on the cake!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceeded expectations
The company bought 2 vans from Motors Trust. As a business the purchases are the exception not the rule but Andres and Mary and the staff there were professional and handled our corporate transaction better than the franchise dealer we dealt with a few months back. When we are in the market again, I will recommend they go to Motors Trust first.
Exceeded expectations
The company bought 2 vans from Motors Trust. As a business the purchases are the exception not the rule but Andres and Mary and the staff there were professional and handled our corporate transaction better than the franchise dealer we dealt with a few months back. When we are in the market again, I will recommend they go to Motors Trust first.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible Lack of Professionalism!
Horrid customer service. Drove down there from South Hillsborough Co... 190 miles (380 total)! Walked into the main office where I had to ask a guy slouched in a chair on his cell if he was a salesperson. Looking annoyed, he said yes. I said I was here to see the white 2013 535i for sale. So, I followed him to the other "office" where he then gave me the key and walked off. I looked the car over, started it up and heard disturbing sounds coming from the engine and quickly lost interest in the car. Walked back to both offices looking for the "salesperson" but could not find him ANYWHERE! I saw another salesperson approaching and wanted to give him the key and told him I can't find the other guy. Agitated, he told me I HAD to give the key to the other sales person. I told him to take the keys and quickly got the heck out of there. If you're looking for cheap beaters and are not concerned with customer service/professionalism then this is your place. If you value the total experience, then STAY WELL AWAY from this "Dealership!"
Horrible Lack of Professionalism!
Horrid customer service. Drove down there from South Hillsborough Co... 190 miles (380 total)! Walked into the main office where I had to ask a guy slouched in a chair on his cell if he was a salesperson. Looking annoyed, he said yes. I said I was here to see the white 2013 535i for sale. So, I followed him to the other "office" where he then gave me the key and walked off. I looked the car over, started it up and heard disturbing sounds coming from the engine and quickly lost interest in the car. Walked back to both offices looking for the "salesperson" but could not find him ANYWHERE! I saw another salesperson approaching and wanted to give him the key and told him I can't find the other guy. Agitated, he told me I HAD to give the key to the other sales person. I told him to take the keys and quickly got the heck out of there. If you're looking for cheap beaters and are not concerned with customer service/professionalism then this is your place. If you value the total experience, then STAY WELL AWAY from this "Dealership!"
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
selling stolen cars
I bought a car and paid cash. Waiting for the title and registration I get a call for Chris who asks me to bring the in to check the vin #. I show up with the car and the police are there and say the car is stolen, they take the car. Chris's responce , its your car , its your problem, I cant do anything, call me next week
selling stolen cars
I bought a car and paid cash. Waiting for the title and registration I get a call for Chris who asks me to bring the in to check the vin #. I show up with the car and the police are there and say the car is stolen, they take the car. Chris's responce , its your car , its your problem, I cant do anything, call me next week
- Customer service —
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Bait and switch!!!!!!!!!!!!!!
Total bait and switch. Wanted to come look at a truck. Ran my credit and everything. Then truck was no longer there. Tried to sell me something else. Total bait and switch. Beware of this place!!!!!
Bait and switch!!!!!!!!!!!!!!
Total bait and switch. Wanted to come look at a truck. Ran my credit and everything. Then truck was no longer there. Tried to sell me something else. Total bait and switch. Beware of this place!!!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Stay away
Scary place, location,and salesman It’s almost something you’d see in a Quintin Tarantino movie Bizarre You can’t even drive into the lot as all entrances are blocked by cars Wife afraid to get out of car to join me on the lot and I was afraid to let her sit in the car alone for more than 5 minutes I really wanted to buy a nice car I had seen on line Took me 15 minutes to find the sales office Some scary guy smoking like a chimney approached me and pointed out the car to me I asked him about the details about the accident it had shown in line and he told me to pay $40 and get a car fax Showed zero interest in helping me or offering a test drive It’s like he was doing his best not to sell it I would have loved to make an offer on it But I felt that escaping with my life was more important so I got the xxxx outta there Rushed home and felt like I should take a hot shower with extra soap...quickly If you have someone you despise, send him there Otherwise, Beware
Stay away
Scary place, location,and salesman It’s almost something you’d see in a Quintin Tarantino movie Bizarre You can’t even drive into the lot as all entrances are blocked by cars Wife afraid to get out of car to join me on the lot and I was afraid to let her sit in the car alone for more than 5 minutes I really wanted to buy a nice car I had seen on line Took me 15 minutes to find the sales office Some scary guy smoking like a chimney approached me and pointed out the car to me I asked him about the details about the accident it had shown in line and he told me to pay $40 and get a car fax Showed zero interest in helping me or offering a test drive It’s like he was doing his best not to sell it I would have loved to make an offer on it But I felt that escaping with my life was more important so I got the xxxx outta there Rushed home and felt like I should take a hot shower with extra soap...quickly If you have someone you despise, send him there Otherwise, Beware
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great price, quick and easy
Searched for a long time for the best price on a Ford Transit work van. Moters Trust kept popping up from a price perspective, but it is 60 miles to Miami. After going to an "authorized car dealer" based on an internet price and seeing unexpected charges (to be kind), I left. The second choice was to check out this place in Miami. Mandy provided straight forward answers to the questions, showed the vans and provided the best price available. The price was as advertised and below the lowest blue book price and had unexpectedly nice features, etc. The competitive dealer fee was as expected and nothing compared to the crazy added stuff from a car dealer. I would recommend this dealer to my friends. Note: The dealer I tried first was not a Ford dealer, it was another brand way not close to the purchase location. Also, this was a cash sale for advertised price, not a financed purchase.
Great price, quick and easy
Searched for a long time for the best price on a Ford Transit work van. Moters Trust kept popping up from a price perspective, but it is 60 miles to Miami. After going to an "authorized car dealer" based on an internet price and seeing unexpected charges (to be kind), I left. The second choice was to check out this place in Miami. Mandy provided straight forward answers to the questions, showed the vans and provided the best price available. The price was as advertised and below the lowest blue book price and had unexpectedly nice features, etc. The competitive dealer fee was as expected and nothing compared to the crazy added stuff from a car dealer. I would recommend this dealer to my friends. Note: The dealer I tried first was not a Ford dealer, it was another brand way not close to the purchase location. Also, this was a cash sale for advertised price, not a financed purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gabriella Rosenfeld
Corey was very helpful and made the whole process fast and easy. We had a budget and they worked with us so we could leave the same day with our car. They were patient and didn’t pressure us into any decisions. Definitely recommend anyone who is looking for a used car and does not want the hassle.
Gabriella Rosenfeld
Corey was very helpful and made the whole process fast and easy. We had a budget and they worked with us so we could leave the same day with our car. They were patient and didn’t pressure us into any decisions. Definitely recommend anyone who is looking for a used car and does not want the hassle.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Low prices!!
Ive bought 2 cars from them... never had a problem.. 1st car paid off second car got me a great interest rate never had a problem with the first car Nelson helped and explained everything ... would definitly recommend them if your looking for a good deal
Low prices!!
Ive bought 2 cars from them... never had a problem.. 1st car paid off second car got me a great interest rate never had a problem with the first car Nelson helped and explained everything ... would definitly recommend them if your looking for a good deal
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thieves don’t shop here
Don’t buy a car here they’re falsify car fax reports and are selling rebuilt cars and won’t repair your car by any means don’t shop here they will steal your money
Thieves don’t shop here
Don’t buy a car here they’re falsify car fax reports and are selling rebuilt cars and won’t repair your car by any means don’t shop here they will steal your money
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase