Balise Subaru

This is my second review of Ryan Morrow. I first dealt with him almost 2 years ago when I was considering turning in my 05 Camry. He knew I was just window shopping but met with me twice . I was so impressed that last month, when because of the tariff issue and the fact that my car was now just a few miles short of 300,000 miles, that I remembered Ryan and called to see if he was still there. I made an appointment and he was as professional and knowledgable as I remembered. It was a very stressful time and dedcision and he was totally supportive and not at all pushy. Because of Ryan, I purchased from Balise and did not visit other Subaru dealerships.

Bought a legacy from Balise and they were great. Conor in finance was excellent! Ben and Amy in service have been so kind as well.

The service center is bogus, and they won't. They sold me car with problems, and won't do anything to help. They want to make me pay extra money, and lose money at work. And, they don't care. I don't expect them to either. That is the way the world is going.

Terrible. They won't help me, and want me to lose money at work, and they could care less. I definitely get it. Very unfortunate. They won't help. They will bleed you dry.

I visited Balise Subaru in Warwick as a return customer to turn my lease in for a Crosstrek and get a price on a new lease. I was told by Connor (knowing my turn in was early and after already inspecting my car) he could match what I’m paying now provided I lease their Impreza because it’s a less expensive than another car I expressed interest in. So, I decided to return the next day to seal the deal then was told by Ryan I’d have to pay $53 more a month with 1k down. I left unhappy as I received two very different quotes. When I followed up with Ryan via email and asked why the huge discrepancies, he completely stopped interacting with me. This dealership is extremely dishonest and do not respect their customers. BEWARE! In the end, I bought a brand new Toyota at a different dealership. Dishonesty and avoiding customers will not get you far. I will be sure to never step foot at Balise Subaru dealership again and I am telling my friends and family to avoid Balise Subaru in Warwick, RI. Amy is part/service is excellent to work with, professional and pleasant.

Ryan Malloney and Joe Cukier are excellent. They were super helpful in purchasing a used car and even stayed late (during the holidays) to help me finalize the deal.

Ryan was wonderful in my purchase of my Crosstrek. Helpful and not pushy and always helpful in any questions I had. All of employees were so friendly!

Bought a car from Joanne in sales. It was not the color I wanted but I truly thought it would “grow on me”. It did not. Joanne was exceptionally patient in showing me various cars I expressed an interest in, until we finally found one that worked for me! Can’t thank her enough! Love my new Crosstrek!

We were able to trade two vehicles for one within 24 hours without any problems, Ryan Morrow, our sales person was polite and very helpful. Ryan helped and followed up with us to insure our experince was smooth and we were happy with everything. Thank you Ryan

Terrible experience, do not recommended. Over price their vehicles and lie about financing. Joann in sales doesn’t have a pulse lmao.