Reviews
Do not buy from this Business, Warning!
Deceitful & ambivalent towards you as a customer, Beware of Tom and Brad, consummate liars selling junk that holds wax once, you are at risk here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great service!
My husband and I just bought a car from them and we had a wonderful experience! Our sales person, Mitch, was very nice and determined to find us the best deal he could. We are very appreciative and pleased with our new vehicle! I will definitely recommend them to my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After Hours SERVICE
We had such a great experience at Gretna Auto Outlet! We have been searching for days for just the right truck and came upon their 2010 dodge. Saw it online and worked with Eva. She was great! Stayed late for us and helped us with every question we had! Tom was also amazing! Was able to get us a warranty within our budget and got us a better rate than our own bank could get us! Will definitely be sending business their way and I will always look there first before I buy another vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eva was awesome!
Eva was extremely helpful. We enjoyed working with her. She was available anytime we called with questions and helped us get the best value on our trade-in. The financing was easy and the warranty is great. The vehicle was very nicely detailed as well. The whole place was sparkling clean (even the bathrooms). Thank you Gretna Auto Outlet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
They are amazing, from start to finish when buying a car.
I went to look at a car I saw online, from the moment I walked in the door I was treated with respect and made my process wonderful. The team from beginning to end made the buying of a car very pleasant and process was very smooth and they will go above and beyond to help the customer. I would highly recommend anyone to visit this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
True customer service. Friendly and helpful.
I gave review I did because all of the individuals we worked with were awesome very concerned in providing us with real customer service. Eva made sure to throughly help us. Terry & Eva made our car experience pleasant & timely. I would certainly recommend Gretna Auto Outlet to all my friends & family. Thanks for the positive car purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best first car buying experience
I don't even know where to start. My experience was great. I had been to a couple other places first and they didn't seem interested in selling me the vehicle I wanted. I came to Gretna where everyone was friendly and helpful. Chris (being a little newer) did an amazing job. The general manager, Rob, was very nice and came out to thank me and also congratulate me on my first automotive purchase. If anybody is in the market for a vehicle I would strongly advise you go there. Nothing but respect and I promise it'll be easy going and quick process. Great job Gretna Auto. I will be back there for my next vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy Buying Process
Made buying a new to me car super easy! Coming out of a bankruptcy I knew I was gonna be a not so great candidate for a loan. They got me into a newer car and my payments are still affordable! Thanks guys!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Poor customer service
. Took my car to trade in Manager just walked past me didn't say anything looked at the car from 5 feet away didn't look inside or anything and low balled me 8k less than my car is worth. The car I wanted was way overpriced almost 4K plus it was all scratched up. Very disappointed in the way #Gretnaautooutlet does business. Will definitely take my future business elsewhere
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Liars and cheats
No stars!!!! Tried to sell me one i didnt want....even wrote the deal for that one after selecting my car. Said oops! Said i could get the same deal including an extended warranty. Havnt made my first pymnt yet and took in for rough idle. 2000 misses on a cylinder. Havnt even drove it 1000 miles yet. Knew it was bad and didnt bother. Better yet....didnt get my extended warranty so im screwed. Have to replace motor. Thanks a ton lying xxxxxxxx.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car